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World Golf Village Renaissance St. Augustine Resort

4.0 star property
Lakefront resort with golf course and 24-hour health club

Photo gallery for World Golf Village Renaissance St. Augustine Resort

Room, 2 Double Beds, Non Smoking, Lake View | View from room
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Outdoor pool
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Room service
The current price is AU$191
includes taxes & fees
4 May - 5 May

Explore the area

Map
500 S Legacy Trail, St. Augustine, FL, 32092
  • World Golf Village
    ‪7 min walk‬
  • World Golf Hall of Fame
    ‪7 min walk‬
  • King and Bear Golf Course
    ‪4 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Lake View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Lake view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Suite w/ Sofa Bed, Balcony & Lake View, Allergy-Friendly

Premium bedding, down duvets, pillow-top beds, minibar

King Suite w/ Sofa Bed, Balcony & Lake View, Allergy-Friendly

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Allergy Friendly

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Pure, Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Pure, Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Balcony, Golf View

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Double Beds, Balcony, Golf View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 62 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Balcony (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow menu
Fan
  • Sleeps 3
  • 1 King Bed

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About the area

St. Augustine

A family-friendly stay in St. Augustine awaits you at World Golf Village Renaissance St. Augustine Resort. Within just a 10-minute stroll, you'll find World Golf Village and World Golf Hall of Fame. Highlights at this Art Deco resort include a golf course, a restaurant and an outdoor swimming pool. .The restaurant, Villagio Grille, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. The Bar at Villagio is the resort's own cocktail bar. Enjoy the 24-hour gym along with access to mini golf and golf lessons. 284167 square feet (26400 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Places within a 15-minute drive of this 4-property class St. Augustine resort include King and Bear Golf Course and Adventure Landing.
View more Resorts in St. AugustineOpens in a new window

What's nearby

  • World Golf Village - 7 min walk - 0.6 km
  • World Golf Hall of Fame - 7 min walk - 0.7 km
  • King and Bear Golf Course - 4 min drive - 2.7 km
  • St. Augustine Premium Outlets - 12 min drive - 14.1 km
  • World Golf Village - King & Bear Golf Course - 14 min drive - 9.7 km

Getting around

  • Jacksonville International Airport (JAX) - 47 min drive

Restaurants

  • ‪McDonald's - ‬12 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Ford's Garage St. Augustine - ‬14 min drive
  • ‪Starbucks - ‬12 min drive

About this property

World Golf Village Renaissance St. Augustine Resort

Lakefront resort with golf course and 24-hour health club
World Golf Village Renaissance St. Augustine Resort offers its guests a golf course, an outdoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 15 meeting rooms are available. Event space at this resort measures 284167 square feet (26400 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly World Golf Village Renaissance St. Augustine Resort. For a fee, parking is available. The property offers extended parking privileges.

This 4-star St. Augustine resort is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 9 levels
  • 284167 sq ft of conference space
  • 26400 sq. m of conference space
  • Built in 1998
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
World Golf Village Renaissance St. Augustine Resort offers 301 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

32-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (USD 10 per day)
  • Valet parking on site (USD 20 per day)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bar at Villagio
  • The Resort Shop
  • Villagio Grille

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Golf course
  • Golf driving range
  • Golf lessons
  • Hiking/biking trails
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • 284,167 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19.99 per person
  • Self-parking fee: USD 10 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance World
Renaissance World Golf
Renaissance World Golf Hotel
Renaissance World Golf Hotel St. Augustine
Renaissance World Golf St. Augustine
World Golf Renaissance
World Golf Village Renaissance St. Augustine Resort
World Golf Village Renaissance Resort
World Golf Village Renaissance St. Augustine
World Golf Village Renaissance
Renaissance World Golf Village Hotel Saint Augustine
Renaissance Saint Augustine
Saint Augustine Renaissance
World Golf Village Renaissance St. Augustine Resort Resort

Frequently asked questions

What is the cancellation policy at World Golf Village Renaissance St. Augustine Resort?

World Golf Village Renaissance St. Augustine Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at World Golf Village Renaissance St. Augustine Resort?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at World Golf Village Renaissance St. Augustine Resort on 4 May 2025 start from AU$190.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at World Golf Village Renaissance St. Augustine Resort?

Yep, World Golf Village Renaissance St. Augustine Resort has a self car park for USD 10 per day.

Are there any beaches close to World Golf Village Renaissance St. Augustine Resort?

The closest beach to World Golf Village Renaissance St. Augustine Resort is Vilano Beach (18.5 km).

Does World Golf Village Renaissance St. Augustine Resort have a pool?

World Golf Village Renaissance St. Augustine Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8 AM to 10 PM.

What makes World Golf Village Renaissance St. Augustine Resort a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at World Golf Village Renaissance St. Augustine Resort.

Is World Golf Village Renaissance St. Augustine Resort family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that World Golf Village Renaissance St. Augustine Resort is a hit with families.

Does World Golf Village Renaissance St. Augustine Resort serve breakfast?

Yeah, buffet breakfast is served daily from 7 AM to 11 AM.

Is there a free airport shuttle available at World Golf Village Renaissance St. Augustine Resort?

No, World Golf Village Renaissance St. Augustine Resort does not offer an airport shuttle service.

Is there a bar or restaurant at World Golf Village Renaissance St. Augustine Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at World Golf Village Renaissance St. Augustine Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at World Golf Village Renaissance St. Augustine Resort?

There isn't one on site, but World Golf Village is a short 7-minute walk away.

World Golf Village Renaissance St. Augustine Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 194 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect recharge destination!

Perfect stopping point on my way south to West Palm, I have stayed at this property many times and it never disappoints!
Stayed 1 night in Jan 2025

8/10 Good

William

Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property but disappointing

This property as a whole has a lot of positives about it. Leading up to the hotel, it was a nice path and very pretty scenery. The lobby of the hotel is very elegent in representation and there is a hotel and bar (did not use) that are nice as well. The rooms are a bit outdated and evidently has moisture issues. The hotel seems to try and uphold a high and elegent taste, however, I was a little let down by the rooms. The ceilings were low in the bathroom, feeling almost claustrophobic. The upkeep from the moisture problem in the bathroom lacks as you can see the wallpaper peeling and black mild growing on the ceiling of the shower. The grout was in need of a clean as well. The entire time my husband and I were sneezing. I submitted a complaint to the manager at the front desk as I was checking out and only got a response of "I'll send an email so they know about that" and didnt feel as if it was a huge problem. We stayed on the 3rd floor and I looked out the window, thinking i was going to see a beautiful scenery- yet when I open the curtains, I felt as if I was staying in a hospital and was left with a scene of a roof and a worker walking around. The overall trip was nice but the room itself was disappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Adewale

Stayed 1 night in Jan 2025

10/10 Excellent

colleen

Stayed 1 night in Jan 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old outdated and overpriced.
Stayed 2 nights in Jan 2025

8/10 Good

Juan

Stayed 3 nights in Dec 2024

8/10 Good

Sandra, Whitehall

Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service
The walls of the bathroom are stained and the carpet smells really bad
Stayed 2 nights in Dec 2024

10/10 Excellent

Lianys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Luz

Travelled with family
Disliked: Cleanliness
The bathrooms were dirty
Stayed 1 night in Jan 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Oswaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel property.
Stayed 2 nights in Dec 2024

8/10 Good

Yamilka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beatiful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed watching fireworks from the room outside on the balcony!
Stayed 1 night in Dec 2024

10/10 Excellent

TAMARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate buffet breakfast. I was expecting something greater for the price.
Stayed 3 nights in Dec 2024

10/10 Excellent

Betzabeth

Stayed 2 nights in Dec 2024

10/10 Excellent

Viviane

Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have always had a great experience. We will definitely be back!!!!
Stayed 3 nights in Dec 2024

6/10 Okay

Jeysi

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place is nice however for the cost of staying there they don’t really offer much. No breakfast included, they charge for every little thing. The rooms are average not worth the price. The rug smells very musty The customer service was great though checking was easy sucks that there was no microwave either in the room or extra trash bags
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Room was so comfortable. Plenty of towels and pillows. Comfy bed. Mounted bottles of bath products in shower was nice. Very clean room and lobby area. Loved the wet bar area and small fridge. Beautiful large lobby to relax in.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024