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Hotel Description

A family-friendly stay in Sobetsu awaits you at Toya Sun Palace Resort & Spa. Within steps you'll find Toyako Onsen and Lake Toya within a short 5-minute stroll. Highlights at this resort include a full-service spa, a restaurant, and an indoor swimming pool.

A pampering day can include massages along with access to the hot springs/mineral springs. The buffet restaurant, Palacio, is open for breakfast and dinner. At the resort's own lounge bar, you can stop for a drink. Enjoy the sauna, kids' swimming pool, and waterslide as well as access to hot springs. Plus you'll find free WiFi in public areas, a 24-hour front desk, and a game room. There's also the convenience of free self parking.

With a stay at this 4-star Sobetsu resort, you'll be 31.8 km (19.8 mi) from Rusutsu Resort.

Run of the House (No Choice of room type)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Japanese Style Room, Lake View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Western Style Room, Lake View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Lake View, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Japanese Style Room, Lake View, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Japanese & Western Style Room, Lake View, Non Smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 4 Max

About the Toya Sun Palace Resort & Spa

Location 7-1 Toyako Onsen, Sobetsu, Hokkaido 052-0107

Property Features

Toya Sun Palace Resort & Spa offers its guests a full-service spa, hot springs, and a waterslide. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a children's pool, and a sauna are also featured at the family-friendly Toya Sun Palace Resort & Spa. Free self parking is available.

  • 1 building
  • 324 guestrooms or units
  • 10 levels
  • Built in 1965
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Toya Station (9 km / 5.6 mi)
  • Parking: Free self parking

Room Amenities

Toya Sun Palace Resort & Spa offers 324 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Sobetsu resort provides complimentary wireless Internet access.

  • Flat-screen television
  • Refrigerator
  • Shower and tub combination
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Palacio - This poolside buffet restaurant serves breakfast and dinner.

Spa Services

  • Hot springs/mineral springs in spa
  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)
  • Number of hot springs - 1

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Sun Palace Toya
  • Toya Sun Palace
  • Toya Sun Palace Hotel
  • Toya Sun Palace Hotel Sobetsu
  • Toya Sun Palace Sobetsu
  • Toya Sun Palace Resort Sobetsu
  • Toya Sun Palace Resort
  • Toya Sun Palace & Spa Sobetsu
  • Toya Sun Palace Resort & Spa Resort
  • Toya Sun Palace Resort & Spa Sobetsu
  • Toya Sun Palace Resort & Spa Resort Sobetsu

You should know

  • Hot springs access available from 5:00 AM to 11:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.