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Crowne Plaza London- Gatwick Airport by IHG

4.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Photo gallery for Crowne Plaza London- Gatwick Airport by IHG

Exterior
Exterior
Daily English breakfast (GBP 19.95 per person)
Property amenity
Premium Room, 2 Double Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
  • Parking available
The current price is AU$225
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Langley Drive, Crawley, England, RH11 7SX
  • Manor Royal Business Park
    ‪1 min walk‬
  • Hawth Theatre
    ‪3 min drive‬
  • K2 Crawley Leisure Center
    ‪4 min drive‬
  • London (LGW-Gatwick)
    ‪5 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Sofa bed - double
  • 17 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Room amenity

Premium Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Business Lounge Access

Room amenity

Suite, 1 Bedroom, Business Lounge Access

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

Room amenity

Premium Room, 1 King Bed, Business Lounge Access

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Deep-soaking bath
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Crawley

Crowne Plaza London- Gatwick Airport by IHG puts you in the heart of Crawley, steps from Manor Royal Business Park and within a 15-minute stroll of Cineworld Crawley. Highlights at this hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, Cube Restaurant, is open for breakfast and dinner. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. English breakfast is available daily between 6 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Crawley hotel include Crawley Town Hall and St. John the Baptist Church.

What's nearby

  • Manor Royal Business Park - 1 min walk - 0.0 km
  • County Mall Shopping Centre - 17 min walk - 1.5 km
  • Hawth Theatre - 3 min drive - 3.7 km
  • K2 Crawley Leisure Center - 4 min drive - 3.7 km
  • Tilgate Park - 5 min drive - 4.3 km

Getting around

  • Ifield Station - 4 min drive
  • Gatwick Airport (LGW) - 10 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪West Green Fish Bar - ‬17 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Toby Carvery - ‬5 min walk
  • ‪Five Guys - ‬9 min walk

About this property

Crowne Plaza London- Gatwick Airport by IHG

Suburban hotel with fitness centre and 24-hour business centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Crowne Plaza London- Gatwick Airport by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Crawley hotel.

  • 1 building
  • 294 guestrooms or units
  • 7 levels
  • Conference rooms
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Crowne Plaza London- Gatwick Airport by IHG offers 294 air-conditioned accommodations with a safe and coffee/tea makers. 26-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Hilton London Gatwick Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 3,349 reviews
The price is AU$249
includes taxes & fees
3 Oct - 4 Oct
Hilton London Gatwick Airport

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 12 per day)
  • Uncovered extended parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6 AM to 10:30 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cube Restaurant
  • The Olive Grove

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 12 per day
  • Uncovered extended parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel London Airport Gatwick
Crowne Plaza London Gatwick Airport
Crawley Crowne Plaza
Crowne Plaza Crawley
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza London Gatwick Airport Hotel
Crowne Plaza London Gatwick Airport
Crowne Plaza London Gatwick Airport an IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Hotel
Crowne Plaza London- Gatwick Airport by IHG Crawley
Crowne Plaza London- Gatwick Airport by IHG Hotel Crawley

Frequently asked questions

What is the cancellation policy at Crowne Plaza London- Gatwick Airport by IHG?

Crowne Plaza London- Gatwick Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza London- Gatwick Airport by IHG?

As of 5 Sept 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza London- Gatwick Airport by IHG on 7 Sept 2025 start from AU$224.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza London- Gatwick Airport by IHG?

Yep, Crowne Plaza London- Gatwick Airport by IHG has an uncovered self car park for GBP 12 per day. Uncovered extended parking costs GBP 12 per day.

What makes Crowne Plaza London- Gatwick Airport by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza London- Gatwick Airport by IHG.

Is Crowne Plaza London- Gatwick Airport by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza London- Gatwick Airport by IHG is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza London- Gatwick Airport by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza London- Gatwick Airport by IHG serve breakfast?

You bet, English breakfast is on offer daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza London- Gatwick Airport by IHG?

No, Crowne Plaza London- Gatwick Airport by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza London- Gatwick Airport by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Crowne Plaza London- Gatwick Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza London- Gatwick Airport by IHG?

No, only service animals are allowed.

Crowne Plaza London- Gatwick Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy beds to rest up before our long haul flight back to Australia.
Stayed 1 night in Jul 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay ay Crown Plaza was very goʻd.We had an issue with the air conditioning on the first night ,where the room was too hot.We were given another room that was very acceptable.The staff were really pleasant and keen to ensure our stay at the hotel was a good experience.
Stayed 2 nights in May 2025

10/10 Excellent

JaeYeol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, stayed only 1 night. Room was clean and spacious. A little noisy at certain points, i guess the kitchen or area where trash is thrown was right outside our bathroom window. The day we were checking out they asked us on several occasions what time we planned to check out. I can understand asking once but we were asked 3 times. One point the staff member mentioned that there was no smoking in the rooms. Well that is standard in all hotels, not sure why they mentioned it the day we were leaving, thats something you do the time of check in. My husband smokes and we stepped outside many times in front of them so was very odd, almost insulting for the staff to happen to mention that to us just minutes before check out. Besides those situations the hotel met our needs but staff needs to have better communication skills
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendliest & most helpful staff I’ve experienced

Very comfortable stay! Close to the airport, the staff couldn’t have been better and the breakfast in the morning is very good. Will stay here before any flights from Gatwick now!!
Stayed 1 night in May 2025

10/10 Excellent

Adedapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

krystha

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are good
Stayed 1 night in Apr 2025

8/10 Good

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and convenient for the airport. The only reason I have for marking it down a star is that the air conditioning just didn’t work throughout the hotel. We asked for a fan in the room as it was so hot which was provided quickly. When I mentioned it again at check out I was advised they have to set the temperature throughout the entire hotel. Apparently the week before when it was cooler people were too cold so they turned the temperature setting up. Surely each room should be able to individually control the temperature? This is the UK and temperatures fluctuate. There’s a control panel on the wall yet it does nothing. Please sort it out, people don’t pay £150-£200 for a room to not be able to sleep.
Stayed 1 night in Apr 2025

8/10 Good

Marvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Stayed 1 night in Apr 2025

10/10 Excellent

DJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with family

Fantastic

Great hotel, the restaurant good and staff were fantastic, can't fault our stay here
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

christopher, Kidlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here since the Arora has closed to the Normal traveller, handy for Gatwick
Stayed 1 night in Mar 2025

10/10 Excellent

Phumzile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel very clean and safe area. Staff very informative and offered information on things to do around. Walkable distance to restaurant and downstairs restaurant was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Francesca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, i was pleasantly greeted on arrival and my room was upgraded to a suite for free! The room was lovely, very comfy and a nice large bed. Food and room service were excellent and all of the staff were very polite and helpful. Will definitely book there again when in next staying in the area
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Quick overnight between flights. Slight problem at check in as the computer went down but we were immediately given a free drinks voucher and led to the bar to wait, then once sorted, the key was brought to us. Room absolutely perfect - a king sized bed and 2 singles. Included breakfast was great, and given the price we paid for the room, it was a real bargain. Would 100% recommend. Shuttle bus to/from airport was handy, and cost £5 pp each way.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family

Excellent family room

Really happy. Booked almost a year in advance and got a great price. Friendly staff - even offered my kids a much appreciated chocolate bar on arrival. . Quick check in, taken to the room as it was hard to find, and it was excellent. Booked a family room and it had a double bed (might have been king sized, not sure) a double pull out sofa and a separate camp bed, for 4 of us. Clean comfortable and had everything we needed. Really appreciated the little bottles of water in the room. I’ve stayed in loads of different chains with work and for pleasure and Crowne plaza is a cut above.
Stayed 1 night in Feb 2025

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025