Castle Hotel

3.0 star property
Hotel in Neath with free breakfast and 24-hour front desk

Photo gallery for Castle Hotel

Front of property
Lounge
Reception
Indoor wedding
Classic Triple Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is AU$163
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
The Parade, Neath, Wales, SA11 1RB
  • Place, Aberdulais Falls
    ‪3 min drive‬
  • Place, Swansea Marina
    ‪16 min drive‬
  • Place, Swansea Beach
    ‪17 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪55 min drive‬

Room options

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Premium bedding
Blackout curtains
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 14 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

Classic Twin Room, 2 Single Beds

7.8 out of 10
Good
(13 reviews)

Highlights

Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Premium bedding
Separate bedroom
Private bathroom
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Luxury Suite, 1 King Bed, Private Bathroom

Highlights

Individually furnished
Individually decorated
Heating
TV
Blackout curtains
Separate bedroom
Premium bedding
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Neath

Castle Hotel places you steps from Gwyn Hall and within a 10-minute stroll of Victoria Gardens. Highlights at this hotel include a complimentary breakfast, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of limited parking. .With a stay at this 3-property class Neath hotel, you'll be 20.8 km (12.9 mi) from Brecon Beacons National Park.

What's nearby

  • Aberdulais Falls - 3 min drive - 4.0 km
  • Swansea.com Stadium - 11 min drive - 12.4 km
  • Swansea Marina - 16 min drive - 15.4 km
  • Swansea Beach - 17 min drive - 17.0 km
  • Swansea University - 18 min drive - 18.0 km

Getting around

  • Neath Station - 3 min walk
  • Cardiff International Airport (CWL) - 67 min drive

Restaurants

  • ‪The David Protheroe - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Hi Coffee - ‬3 min walk
  • ‪Ruta Kitchen - ‬5 min walk
  • ‪Orchard Coffee Bar & Bistro - ‬5 min walk

About this property

Castle Hotel

Hotel in Neath with free breakfast and 24-hour front desk
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Castle Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Neath hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Castle Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Satellite televisions are provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Frequently asked questions

What is the cancellation policy at Castle Hotel?

Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle Hotel?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at Castle Hotel on 2 Nov 2025 start from AU$162.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castle Hotel?

Yep, Castle Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Castle Hotel?

The closest beach to Castle Hotel is Aberavon Beach (7.8 km).

What makes Castle Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Castle Hotel.

Does Castle Hotel serve breakfast?

Yeah, complimentary continental breakfast is offered weekdays between 7:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Castle Hotel?

No, Castle Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Castle Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Castle Hotel?

No, pets are not allowed.

Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 396 reviews
Rating 8 - Good. 131 out of 396 reviews
Rating 6 - Okay. 63 out of 396 reviews
Rating 4 - Poor. 23 out of 396 reviews
Rating 2 - Terrible. 17 out of 396 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness, staff & service
The hotel was lovely apart from the walk to rooms and being disabled it wasn’t easy room 27 was the furthest room from the lift . Also what spoilt the stay for us was the lack of privacy with a real thin door with a big gap underneath dividing inbetween rooms, so you can hear every word next door said all night and that’s not a nice feeling sorry Then to top that we got blocked in the hotel car park by a non resident illegally parked. When asked could they get the car removed I was told they can’t do that. Luckily one of the staff was able to move her car so I was finally able to get out and leave. Please put a camera on your car park and enforce the parking fine for illegal parking and that way you won’t get bad reviews regarding the matter which I was told happens daily. Thanks
Stayed 2 nights in Jul 2025

8/10 Good

Tracy

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Sean

Business traveller
Liked: Staff & service

Ok for the money. Could be better

For less than £70 it was ok. The bed was comfortable and clean. The bathroom needs modernising. The bathroom window did not close. There are no curtains in the room, and blinds let loads of light in. Could hear all the noise from outside and other rooms talking.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anchor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay, nice staff, we were told brecy was till 9.30 we got there 9.10, and she finish 9.00,
Stayed 1 night in Jul 2025

4/10 Poor

Melia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower not working, and ripped bedding. Area is noisy but that's not the hotels fault. Bed as hard as rock with flat pillows. Not a double bed, but two singles pushed together. I got about two hours of sleep due to being so uncomfortable
Stayed 1 night in Jul 2025

6/10 Okay

Kirsty

Travelled with partner
Liked: Staff & service
Nice lobby and function rooms. However bedroom was very dated and bathroom. With a refurbishment it could be a fantastic place to stay. Also quite noisy with other guests slamming doors and loud in corridors at night
Stayed 1 night in Jul 2025

6/10 Okay

Melia

Travelled with partner
Liked: Cleanliness, staff & service
Would probably come back because it's in a convenient location and staff were friendly and helpful
Stayed 1 night in Jun 2025

4/10 Poor

Lewis

Travelled with family and small children
Disliked: Cleanliness
Staff where amazing and helofuk However the cleanliness of the room was in a poor state, as there where clear sign of dog hairs on the carpet. Mould on the shower glass, stains on the bedframe. And melted chocolate on the towel that was folded on my bed when we first arrived
Stayed 1 night in Jun 2025

4/10 Poor

Jeffrey

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t stay here

First impression of lobby, bar and common areas was good. Rooms were horrible, dirty, carpets disgusting, toilet dirty, cob webs, shower door didn’t close, bed was old and lumpy, shower water too hot and hard to adjust. Need to update locks on door, using keys and hard to lock. They did have nice towels and bedding was clean. These comments were regarding rooms 20 and 22. I don’t understand reviews on this sight being good.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Very nice
Stayed 3 nights in May 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Bedding clean, bathroom clean but in need of renovation - dated. OK for contractors. Lobby & Reception in good condition, staff helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

2/10 Terrible

Sian

Travelled with family
Disliked: Property conditions & facilities, room comfort
Unable to sleep due to noise from surrounding bars /clubs Unable to hear tv in room due to noise even with windows shut. No parking available. Wifi not working. Tv remote faulty. No chef so no evening meal. Very noisy outside and hotel unable to offer any remedy that night. Did not stay full duration due to lack of sleep. Unsuitable especially for a child if you expect to be able to sleep at a reasonable hour. Very unhappy. Staff were considerate and apologetic though.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Talfan

Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely short stay at this hotel room facilities good very comfortable bed neath botanical gardens are lovely food was very good at the hotel not overpriced staff very friendly nothing to mutch trouble for them I would recommend the castle hotel to anyone
Stayed 2 nights in Apr 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort

Good night out in Neath

Staff great , room vey clean but bathroom was very dated and needed regrouting.
Stayed 1 night in Apr 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great but maybe good for Neath.

A bit tired and in need of some repairs and modernisation. Room was opposite two very loud pubs with music till early hours. Fights and shouting echoed through the streets into the night.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Nicola

Travelled with family
Disliked: Cleanliness, amenities
Bed really uncomfortable, felt rock hard and could feel the springs!
Stayed 1 night in Apr 2025

8/10 Good

Graham

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice as always

A nice stay as always. Although only 4 stars this time as breakfast limited, No cooked food and not really made up for by ‘continental’ option. This is probably only temporary though as they have no Chef. Although they seem to be actively trying to recruit to be fair,
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025