6/10 Okay
Helene
16 Aug 2025
Not worth the money until they improve
Good: Very close to the World Heritage sites, the famous bridge, a bus stop to the ropeway and waterfalls etc. Not good: the rooms (especially bathrooms) are tired. Some of the staff are terrific; the rest are untrained and/or not given the tools to do an excellent job. Case in point: we had no idea we had to serve ourselves rice (everything else was served to us), and then desert was delivered before our rice course. They also nickle & dime guests for use of a parasol, make you bring your own flimsy towel from your room to the bath, and use bad translations that are off-putting (“if you do X, you will be punished”).
Helene
Stayed 2 nights in Aug 2025



























