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Comfort Hotel Tomakomai

3.0 star property

Photo gallery for Comfort Hotel Tomakomai

Lobby
Free toiletries, hair dryer, slippers, electronic bidet
Room, 2 Single Beds, Non Smoking
Property amenity
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
The current price is AU$134
21 June - 22 June

Explore the area

View map
3-7-18 Asahi-machi, Tomakomai, Hokkaido, 053-0008
  • Place, Sea Station Plat Seaport Market
    ‪18 min walk‬
  • Place, Tomakomai Golf Resort 72
    ‪17 min drive‬
  • Place, Lake Shikotsu
    ‪36 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪38 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Tomakomai

At Comfort Hotel Tomakomai you'll be within a 20-minute walk of Sea Station Plat Seaport Market and 4 km (2.5 mi) from Tarumaezan Shrine. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-in. Added amenities include laundry facilities, luggage storage and a front desk safe. Each morning free breakfast is served. .In proximity to this 3-property class Tomakomai hotel you'll find Lake Shikotsu.

What's nearby

  • Sea Station Plat Seaport Market - 18 min walk - 1.6 km
  • Tomakomai Golf Resort 72 - 17 min drive - 11.4 km
  • Northern Horse Park - 34 min drive - 24.6 km
  • Lake Shikotsu - 36 min drive - 33.1 km
  • Shikotsuko Onsen - 43 min drive - 30.7 km

Getting around

  • Tomakomai Station - 19 min walk
  • Numanohata Station - 19 min drive
  • New Chitose Airport (CTS) - 36 min drive

Restaurants

  • ‪Century - ‬3 min walk
  • ‪Hokkaido Brewery & Beer Kitchin - ‬5 min walk
  • ‪栄寿司 - ‬4 min walk
  • ‪魚活鮮とあぶり焼 海へ - ‬2 min walk
  • ‪刺身居酒屋 なか善 - ‬3 min walk

About this property

Comfort Hotel Tomakomai

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Comfort Hotel Tomakomai also features a vending machine, laundry facilities, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this 3-star Tomakomai hotel.

  • 123 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
Comfort Hotel Tomakomai offers 123 accommodations with coffee/tea makers and complimentary slippers. Beds feature premium bedding. Televisions come with digital channels and pay-per-view films. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers.

This Tomakomai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay and WeChat Pay
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments, Alipay, PayPay and WeChat Pay. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Tomakomai
Comfort Tomakomai
Hotel Tomakomai
Comfort Hotel Tomakomai Hotel
Comfort Hotel Tomakomai Tomakomai
Comfort Hotel Tomakomai Hotel Tomakomai

Frequently asked questions

What is the cancellation policy at Comfort Hotel Tomakomai?

Comfort Hotel Tomakomai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Hotel Tomakomai?

As of 15 June 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Tomakomai on 21 June 2026 start from AU$134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Hotel Tomakomai?

Yep, Comfort Hotel Tomakomai has a free self car park.

Does Comfort Hotel Tomakomai serve breakfast?

Sure does, free buffet breakfast is available daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Comfort Hotel Tomakomai?

No, Comfort Hotel Tomakomai does not offer an airport shuttle service.

What time are check-in & check-out at Comfort Hotel Tomakomai?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Comfort Hotel Tomakomai?

No, only service animals are allowed.

Comfort Hotel Tomakomai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 153 reviews
Rating 8 - Good. 54 out of 153 reviews
Rating 6 - Okay. 16 out of 153 reviews
Rating 4 - Poor. 4 out of 153 reviews
Rating 2 - Terrible. 2 out of 153 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryannjay

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night in Tomakomai

Pleasant hotel with friendly staff
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service hotel. Thanks you 😊
Stayed 4 nights in Jun 2023
Verified

2/10 Terrible

Lana

Liked: Cleanliness
Hello, i need to talk to the Manager at this Comfort Tomakomai hotel. Please use thia email to communicate with me. Ie: lana2k@email.com
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Joseph

Efficient
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

ying leung

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ng Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

SHIHCHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit walk from train station... 20 minutes instead 10...
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

SHIHCHIN

Disliked: Staff & service, amenities
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to "one cup" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Yoshikazu

Disliked: Staff & service, amenities
チェックインを自動化したい気持ちは分かるが、こちらは細かい入力をしたくないし、トラブルの際に書かされもして、疲れている身には辛かった
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Nozomi

Liked: Cleanliness
Disliked: Property conditions & facilities
隣の部屋の生活音(シャワーオン、ドアの音、声)がかなり聞こえることから、防音面はかなり薄いと思う。 出張や仕事で利用を考えている方は、睡眠に差し支えるため別のホテルをおススメします。 音以外は特に問題なかったです。
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mieko

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で、空調の音も静かでした。 チェックイン、チェックアウトはほぼセルフでしたが、フロントの方は笑顔で優しく対応してくれました。 無料の朝食も美味しかったです。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

yuuuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方もとても丁寧な対応でした
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シンプルながら朝食付きは嬉しいですね。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

kiyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な部屋と周辺

とても過ごしやすい部屋でした！近くに飲食店やコンビニもあって重宝しました
Stayed 1 night in Aug 2025
Verified

8/10 Good

Shigeru

Liked: Cleanliness, staff & service, amenities
夜間早朝に近隣の騒音が聞こえる
Stayed 13 nights in Oct 2024
Verified

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適です。ありがとうございました。
Stayed 1 night in Sep 2024
Verified

8/10 Good

Chieko

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かったです。 ツインの部屋を高学年の子供の添い寝と高校生の子供と計3人で泊まらせてもらったのですが、追加の枕や毛布など申し出ればすぐに用意していただけました。朝食も無料でついていて、育ち盛りの子供がいる我が家にはコスパの良い宿泊でした。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
日曜日はお店の周りの飲食店がお休みのところが多くて残念ですが、ホテルのスタッフの方々にはいつも親切に対応して頂いてます。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很不錯 入住語言不通也很順利 早餐簡單吃得飽
Stayed 1 night in Mar 2024
Verified

6/10 Okay

hideaki

Liked: Cleanliness, property conditions & facilities
初苫小牧で二泊お世話になりました。コンパクトで居心地の良いホテル。ウェルカムドリンクの説明は無し。苫小牧の良さを何かでアピールすると良いかな？外食とか観光とか交通機関とか。朝食メニューは工夫の余地は有ると思います。費用対効果という観点では良いのでしょうが。友人にはお勧めします。ありがとう。
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Myeongdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
침대가 매우 푹신하고 직원분들이 친절하십니다 공항가는 시내버스가 바로 앞에 있어서 가기 편해요
Stayed 1 night in Feb 2024