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4.3 out of 5

"Good quality motel accommodation with friendly and helpful staff in excellent location for access to city centre. " More

By a verified traveller on Sun 22 Dec 2019

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Hotel Description

Quality Hotel Sherbourne Terrace places you in the heart of Shepparton, within a 10-minute walk of Moooving Art Shepparton and 1.8 km (1.1 mi) from Greater Shepparton Visitor Centre. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

All 55 rooms feature flat-screen TVs, coffee/tea makers, and hair dryers. Dining in is an option with room service, and minibars provide refreshments.

The restaurant, McGuires Bistro Bar Cafe, is open for breakfast, lunch, and dinner. Enjoy the sauna and seasonal outdoor swimming pool. Additionally, you'll find laundry facilities, free newspapers in the lobby, and luggage storage. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking.

With a stay at this 4-star Shepparton hotel, you'll be 2.3 km (1.5 mi) from Ardmona Kidstown Adventure Playground and 3.8 km (2.4 mi) from Victoria Lake Park.

Room, Courtyard Area

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
AU$122* Per night/room 11 Nov. - 12 Nov.

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quality Hotel Sherbourne Terrace ratings based on 169 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Hotel Sherbourne Terrace

Everyone (98) Couples (51) Family (21)
4 out of 5
Good quality motel accommodation with friendly and helpful staff in excellent location for access to city centre.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Reception

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2 out of 5
There were building works gong on and given our room was three doors away, we were very disappointed at the amount of noise. We were not informed that these works were taking place and would recommence at 7.00 am the following morning. Additionally the room was very basic without a microwave,

Posted by on 9 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Reception

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We have passed on your comments to management. We hope to see you again soon!

5 out of 5
All O k 😁 room is very clean Car park good stuff friendly

Posted by on 22 Nov. 2019

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Comment from Hotel Management

23 Dec. 2019 by Reception

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4 out of 5
Good location. Clean rooms and helpful staff. Would stay again.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Reception

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2 out of 5
Small room, Toaster but no cutlery or crockery. Road noise from behind the room. Heater heated the bathroom access better than the room.

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Reception

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

3 out of 5
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Posted by on 28 Aug. 2019

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4 out of 5
Good location. Easy parking. Clean room. Pillows were a little hard!

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Reception

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Reception

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by RECEPTION

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4 out of 5
This hotel location was very convenient to where we wanted to be

Posted by on 10 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Reception

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

About the Quality Hotel Sherbourne Terrace

Location 109 Wyndham Street, Shepparton, VIC 3630

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Hotel Sherbourne Terrace offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Quality Hotel Sherbourne Terrace also features complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Shepparton hotel.

  • 55 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Smoking in designated areas

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Tullamarine Airport (MEL) (171.3 km / 106.4 mi)
  • Train station: Shepparton Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

Quality Hotel Sherbourne Terrace offers 55 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with pay movies. Coffee/tea makers and minibars are provided. Bathrooms include showers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.

McGuires Bistro Bar Cafe - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 18 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Hotel Sherbourne Terrace
  • Quality Hotel Sherbourne Terrace Shepparton
  • Quality Sherbourne Terrace
  • Quality Sherbourne Terrace Shepparton
  • Sherbourne Terrace
  • Quality Sherbourne Terrace
  • Quality Hotel Sherbourne Terrace Hotel
  • Quality Hotel Sherbourne Terrace Shepparton
  • Quality Hotel Sherbourne Terrace Hotel Shepparton

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.