"Handy local in the Centre of Shepparton.
Very busy with lots of tradies staying there. The property was clean, but the walls were dusty, the skirtin
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Quality Hotel Sherbourne Terrace puts you in the heart of Shepparton, within a 20-minute stroll of Moooving Art Shepparton and Victoria Lake Park. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.
The restaurant, McGuires Bistro Bar Cafe, is open for breakfast, lunch, and dinner. Enjoy the sauna and seasonal outdoor swimming pool. Added amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of RV/bus/truck parking.
Places within a 30-minute walk of this 4-star Shepparton hotel include Greater Shepparton Visitor Centre and Ardmona Kidstown Adventure Playground.
Quality Hotel Sherbourne Terrace ratings based on 179 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Quality Hotel Sherbourne Terrace
Everyone (100)Couples (56)Family (21)
3 out of 5
Handy local in the Centre of Shepparton.
Very busy with lots of tradies staying there. The property was clean, but the walls were dusty, the skirting boards had a layer of dust on them and the shower had mould around the area where the walls met the floor. A very old property for the fee they charged. The heating worked, and the $15 a head for breakfast was good value. Restaurant staff were friendly and helpful.
Posted by MARGARET on 29 Jun. 2022
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Comment from Hotel Management
30 Jun. 2022
by Han
Hi Margret
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely, Reception
5 out of 5
I’ve been coming here for a long time and I’ve stayed a couple of other places in Shepparton when this place is booked out but I always come back here so that’s got to say something
Posted by Frank on 17 May 2022
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Comment from Hotel Management
30 Jun. 2022
by Han
Hi Frank
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
Kind regards, Reception
3 out of 5
Room was not cleaned properly and I got bitten by something in the bed
Posted by Alli on 15 May 2022
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1 out of 5
Posted by Belinda on 21 Apr. 2022
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3 out of 5
This a motel nothing more
Posted by Fred on 30 Mar. 2022
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Comment from Hotel Management
5 Apr. 2022
by Han
Hi Fred
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely, Reception
5 out of 5
Clean and friendly staff
Posted by Fiona on 5 Feb. 2022
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Comment from Hotel Management
6 Mar. 2022
by Han
Dear Fiona
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
Kind regards, Reception
3 out of 5
This place was just ok. The bed and pillows aren’t overly comfortable and some small things were tired and broken. The car noise from the road behind our room was quite loud and the music from a nearby pub/club could be heard until the wee hours of the morning. I’m glad that we weren’t staying another night.
Posted by Tracy, from Blackburn on 20 Nov. 2021
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Comment from Hotel Management
20 Nov. 2021
by Hannah
Dear Tracy
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely, Reception Hannah
5 out of 5
Posted by a verified traveller on 17 Apr. 2021
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Comment from Hotel Management
14 May 2021
by Bec
Dear Guest
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
Rebecca
4 out of 5
Posted by a verified traveller on 8 Mar. 2021
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Comment from Hotel Management
24 Mar. 2021
by Bec
Dear Guest,
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
Reception
5 out of 5
Posted by a verified traveller on 7 Mar. 2021
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Comment from Hotel Management
18 Mar. 2021
by Bec
Dear Values Guest,
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
Rebecca
Reception
Quality Hotel Sherbourne Terrace
Quality Hotel Sherbourne Terrace offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Quality Hotel Sherbourne Terrace also features complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours). Self parking is free. Smoking is allowed in designated areas at this 4-star Shepparton hotel.
55 guestrooms or units
2 levels
Breakfast available (surcharge)
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Front-desk safe
Pool or billiards table
Newspapers in lobby (free)
ATM
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Train station: Shepparton Station (2.1 km / 1.3 mi)
Parking: Free self parking
Room Amenities
Quality Hotel Sherbourne Terrace offers 55 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with pay movies. Bathrooms include showers and hair dryers. This Shepparton hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
Flat-screen television
Movies for purchase
Coffee maker
Shower
Housekeeping (daily)
Hair dryer
Iron and ironing board
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 11:00 AM.
McGuires Bistro Bar Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 11 PM
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
No rollaway/extra beds available
No cots (infant beds) available
No lifts
One child stays free
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Property follows sanitisation practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 18 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quality Hotel Sherbourne Terrace
Quality Hotel Sherbourne Terrace Shepparton
Quality Sherbourne Terrace
Quality Sherbourne Terrace Shepparton
Sherbourne Terrace
Quality Sherbourne Terrace
Quality Hotel Sherbourne Terrace Hotel
Quality Hotel Sherbourne Terrace Shepparton
Quality Hotel Sherbourne Terrace Hotel Shepparton
You should know
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions
Quality Hotel Sherbourne Terrace offers free cancellation on select room rates. Check out the cancellation policy for more info.
Quality Hotel Sherbourne Terrace uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. Sanitization practices of Ecolab (third-party expert - Global) are followed. Contactless room service is available and guest accommodations are sealed after cleaning.
Yep, Quality Hotel Sherbourne Terrace has a free self car park.
Quality Hotel Sherbourne Terrace has a seasonal outdoor pool.
Yep, buffet brekkie is offered daily between 8:00 AM and 11:00 AM.
No, Quality Hotel Sherbourne Terrace does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.
Check-in begins at 2 PM. Check-out time is 10 AM.
No, pets are not allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
