See all properties
Save

InterContinental Shenzhen by IHG

5.0 star property

Photo gallery for InterContinental Shenzhen by IHG

Exterior
Private beach, white sand
Bar (on property)
Beach/ocean view
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$188
includes taxes & fees
22 June - 23 June

Explore the area

View map
Overseas Chinese Town, Nan Shan District, Shenzhen, Guangdong, 518053
  • Place, Splendid China Folk Village
    ‪3 min walk‬
  • Place, Window of the World
    ‪9 min walk‬
  • Place, Happy Coast
    ‪13 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Club lounge access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds, Club lounge access, Garden View

  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access, Pool View

View from room

Suite, 1 Bedroom, Club lounge access, Pool View

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Terrace

Club Suite, 1 King Bed, Terrace | Living area

Club Suite, 1 King Bed, Terrace

  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

Classic Room, 1 King Bed, Club lounge access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds, Club lounge access

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Club lounge access

View from room

Suite, 1 Bedroom, Club lounge access

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Chinese Theme)

Suite (Chinese Theme) | Living area

Suite (Chinese Theme)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed (Joy Kids Uptopia)

Family Room, 1 King Bed (Joy Kids Uptopia) | View from room

Family Room, 1 King Bed (Joy Kids Uptopia)

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds (Joy Kids Uptopia)

Family Room, 2 Single Beds (Joy Kids Uptopia)

Family Room, 2 Single Beds (Joy Kids Uptopia)

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds (Joy Kids Uptopia)

Family Suite, Multiple Beds (Joy Kids Uptopia) | Garden view

Family Suite, Multiple Beds (Joy Kids Uptopia)

  • Garden view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Classic Room (Upgraded)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room (Upgraded)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Club lounge access, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Club lounge access, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Room, 2 Single Beds (Joy Kids Navigator AI Theme)

Basic Room, 2 Single Beds (Joy Kids Navigator AI Theme)

Basic Room, 2 Single Beds (Joy Kids Navigator AI Theme)

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

You may also like

Ad
Exterior

Hilton Shenzhen Shekou Nanhai

Nanshan
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,009 reviews
The price is AU$177
includes taxes & fees
21 June - 22 June
Hilton Shenzhen Shekou Nanhai

About the area

Shenzhen

A luxury stay in the heart of Shenzhen awaits you at InterContinental Shenzhen by IHG. Within a short 5-minute stroll, you'll find Splendid China Folk Village and He Xiangning Art Museum. Highlights at this beachfront hotel include 8 restaurants, a full-service spa and a private beach. .A day of pampering can include massages, body wraps and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, seasonal outdoor swimming pool and kids' swimming pool. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute drive of this 5-property class Nanshan hotel include Window of the World and MixC Shopping Mall.

What's nearby

  • Splendid China Folk Village - 3 min walk - 0.3 km
  • Overseas Chinese Town - 5 min walk - 0.4 km
  • Window of the World - 9 min walk - 0.8 km
  • Happy Valley - 11 min walk - 1.0 km
  • Happy Coast - 13 min walk - 1.1 km

Getting around

  • Splendid China Folk Village Station - 5 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 32 min drive

Restaurants

  • ‪InterContinental Club Lounge - ‬8 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪1949全鸭季 Duck De Chine - ‬4 min drive
  • ‪Mercado - ‬7 min walk
  • ‪俏江南 South Beauty - ‬4 min drive

About this property

InterContinental Shenzhen by IHG

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at InterContinental Shenzhen by IHG such as a seasonal outdoor pool and an indoor pool.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, a fitness centre and a garden. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

  • 540 guestrooms or units
  • 8 levels
  • 8 dining venues
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
InterContinental Shenzhen by IHG offers 540 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Nanshan
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 265 reviews
The price is AU$125
includes taxes & fees
28 June - 29 June
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CNY 60 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 233.20 to 233.20 for adults and CNY 116.60 to 116.60 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Galleon Restaurant
  • Lounge 1982

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 233.2 to 233.2 for adults and CNY 116.6 to 116.6 for children
  • Covered self-parking fee: CNY 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • The seasonal pool will open on 01 May and close on 30 October.
  • Pool access available from 6:00 AM to 12:30 AM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

InterContinental Hotel Shenzhen
InterContinental Shenzhen
Shenzhen InterContinental
InterContinental Shenzhen Hotel
Intercontinental Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at InterContinental Shenzhen by IHG?

InterContinental Shenzhen by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Shenzhen by IHG?

As of 14 June 2026, prices found for a 1-night stay for 2 adults at InterContinental Shenzhen by IHG on 22 June 2026 start from AU$188, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Shenzhen by IHG?

Yep, InterContinental Shenzhen by IHG has a secured covered self car park with in/out privileges for CNY 60 per day. A self car park is also available, for a fee.

Are there any beaches close to InterContinental Shenzhen by IHG?

The closest beach to InterContinental Shenzhen by IHG is Golden Beach (17.9 km).

Is there a spa on site at InterContinental Shenzhen by IHG?

Yep, there is an onsite spa at InterContinental Shenzhen by IHG. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does InterContinental Shenzhen by IHG have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 12:30 AM (Seasonal outdoor pool open from May 01 to October 30).

Does InterContinental Shenzhen by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at InterContinental Shenzhen by IHG?

InterContinental Shenzhen by IHG features a private beach, a full-service spa and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Shenzhen by IHG a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Shenzhen by IHG.

Is InterContinental Shenzhen by IHG family-friendly?

You bet! With amenities such as a children's pool, a playground and a private beach, it's no surprise that InterContinental Shenzhen by IHG is a hit with families.

Does InterContinental Shenzhen by IHG serve breakfast?

You bet, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Shenzhen by IHG?

No, InterContinental Shenzhen by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Shenzhen by IHG?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Shenzhen by IHG?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Shenzhen by IHG?

No, pets are not allowed.

InterContinental Shenzhen by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 474 reviews
Rating 8 - Good. 146 out of 474 reviews
Rating 6 - Okay. 23 out of 474 reviews
Rating 4 - Poor. 14 out of 474 reviews
Rating 2 - Terrible. 5 out of 474 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brandon Bor-Sheng

Liked: Cleanliness, property conditions & facilities, room comfort
Very creative and fresh breakfast selections, especially the fruit juice bar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious hotel. Really nice room. Helpful staff. Close to Splendid China and Windows of the World theme parks.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lok Yan

Liked: Cleanliness, staff & service, amenities
The staff were very very helpful and hospitable, this staff, Ms Dafne, was especially nice and responsive to all our requests. She speaks perfect English and she’s always so friendly and helpful. The room is clean and it was a pleasant stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, Laurie was very nice and helpful.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

corrado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kim Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to an Metro stop which is very convenient.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful.
Stayed 1 night in Mar 2024
Verified

8/10 Good

rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked it. Breakfast is great. Kids outdoor swimming facility is great.
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Junfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service from the front desk. Baby facilities were furnished.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Seyed hamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special thanks to Yuki She gave us amazing service
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Chi Han Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 1 night in Jan 2025
Verified

8/10 Good

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Very good, just a bit of smelly cigaret stench when i got to the room.
Stayed 11 nights in May 2025
Verified

10/10 Excellent

kyu

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic all across the board. Thank you to the GM and the entire staff. 🙏
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is super nice. Especially Lcey she know the date is our kids birthday. She help us organize and line up a warm decoration and schedule. Our kid have a really good time at the hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wyetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, specially thanks to the staff in business centre. Thank you LALA for advising to me giving comment here.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserve the room for 3 people and add breakfast option, but only offer 2 breakfast on the spot. Expedia should have clear communication with hotel, the hotel don’t honor the breakfast offer
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

C

The room was big and spacious with a great view of the gardens. The bathroom was very luxurious. The soundproofing was not good, you could hear other guests talking and water running. Breakfast was good. The decoration in public areas was a bit tacky but maybe we didn’t look at the pictures properly before coming.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

A Sheung Yan

Liked: Cleanliness
Disliked: Staff & service
Poor staff service. Check in, they said can not find my reservation. Checking for long time, contact other staffs before they find my reservation. Is embarrassing. Furthermore, at breakfast they asked us to be seating next door because not enough space. After 30 mins, clean up lady told us this section will be close you need to leave now. We asked her can you please move us back to the cafe so we can continue our breakfast. She said is not her job. We got kicked out for being nice and agree to dine in a place away from the buffet set up.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

MAN TO MARCUS

Disliked: Cleanliness, staff & service
poor service with luggage
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Wei Man

Liked: Staff & service, property conditions & facilities, room comfort

The room is not clean

The fruit knife was used and was not replaced when the room was cleaned.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ka Pik

Liked: Cleanliness, staff & service, amenities
酒店很好，周年紀念把我們房間升級了。酒店環境、配套也很好，適合一家大小或情侶來渡假。 泳池很大，也有人造沙灘，這裡休息消閒都很舒服。 酒店早餐非常豐盛，選擇多、味道很好！有自選鮮榨果汁，出乎意料！小朋友可到前台拿魚糧，有餵魚活動。一致滿分，謝謝管家Lucy 的安排，下次會再來！
Stayed 1 night in Nov 2025
Verified

8/10 Good

YUEN LOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體不錯

服務人員態度有禮，房間都整潔，淋浴間有待改善。
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ching Chung

Liked: Staff & service, amenities, property conditions & facilities
房間佈置雖然美觀，亦深得幼童喜歡，惜房間設備已顯得略為陳舊，且有污漬，唯不太影響整體觀感。 房間配備室內及室外拖鞋，很貼心，方便住客前往酒店沙灘。房間亦配有兒童專用洗護用品、兒童廁所板及洗手盆踏腳，方便幼童如廁洗手。浴缸很大，一家四口一起浸浴也可以。 酒店也贈送幼兒零食及水果，唯蘋果已爛掉，雖要扣分。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YAN TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
泳池很不錯
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再次入住

員工友善親切有禮，人造沙灘及泳池乾淨，玩得放心。房間舒適無異味，窗外觀景不錯，有渡假感。
Stayed 1 night in Jul 2025