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Best Western Premier Shenzhen Felicity Hotel

4.0 star property
Central hotel connected to a shopping centre in Shenzhen with 3 restaurants

Choose dates to view prices

Photo gallery for Best Western Premier Shenzhen Felicity Hotel

Interior entrance
Outdoor pool
Exterior
Superior Suite
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Restaurant

Check out the area

Map
1085 Heping Road, Shenzhen, Guangdong, 518010
  • Popular LocationLuohu Commercial City1 min walk
  • Popular LocationLuohu Port7 min walk
  • Popular LocationDongmen Pedestrian Street3 min drive
  • AirportShenzhen (SZX-Shenzhen Intl.)38 min drive

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

7.2/10 Good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.2/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Sofa bed - twin
Premium bedding
Hairdryer
  • 54 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8/10 Very good

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.9/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Hairdryer
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.8/10 Excellent

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Hairdryer
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Shenzhen Lido Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (304)
The price is AU$70
for 1 night
includes taxes & fees
5 June - 6 June
Shenzhen Lido Hotel

About the area

Shenzhen

Best Western Premier Shenzhen Felicity Hotel puts you in the heart of Shenzhen, connected to a shopping centre and within a 20-minute stroll of Luohu Commercial City and Luohu Port. Highlights at this hotel include 3 restaurants, an outdoor swimming pool and free self-parking. .The café, Atrium Cafe, is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and sauna. Business amenities include a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Luohu hotel include Dongmen Pedestrian Street and Shenzhen Convention and Exhibition Center.

What's nearby

  • Luohu Commercial City - 1 min walk
  • Luohu Port - 7 min walk
  • Dongmen Pedestrian Street - 3 min drive
  • Huaqiangbei - 5 min drive
  • Shenzhen Convention and Exhibition Center - 7 min drive

Getting around

  • Shenzhen Station - 1 min walk
  • Luohu Station - 14 min walk
  • Shenzhen (SZX-Shenzhen Intl.) - 39 min drive

Restaurants

  • 麦当劳 - 6 min walk
  • 夏雪花 - 14 min walk
  • 三岛小厨 - 1 min walk
  • 港逸茶餐厅 - 7 min walk
  • 港城茶馆 - 11 min walk

About this property

Best Western Premier Shenzhen Felicity Hotel

Central hotel connected to a shopping centre in Shenzhen with 3 restaurants
Best Western Premier Shenzhen Felicity Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre, a meeting room, and limo/town car service are available. A library, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Best Western Premier Shenzhen Felicity Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Shenzhen hotel is smoke free.

  • 541 guestrooms or units
  • 25 levels
  • 3 dining venues
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Best Western Premier Shenzhen Felicity Hotel offers 541 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: CNY 60 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Cafe
  • Lok Moon

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a regional park

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 25 floors
  • Ballroom
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Premier Shenzhen Felicity Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 60 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Best Western Felicity
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Best Western Premier Shenzhen Felicity Hotel Hotel Shenzhen

Frequently asked questions

Is parking available at Best Western Premier Shenzhen Felicity Hotel?

Yep, Best Western Premier Shenzhen Felicity Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Premier Shenzhen Felicity Hotel?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Best Western Premier Shenzhen Felicity Hotel on 25 May 2024 start from AU$97.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Shenzhen Felicity Hotel have a pool?

Best Western Premier Shenzhen Felicity Hotel has an outdoor pool.

What luxury perks are available at Best Western Premier Shenzhen Felicity Hotel?

Best Western Premier Shenzhen Felicity Hotel features an outdoor pool, a sauna and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Best Western Premier Shenzhen Felicity Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Premier Shenzhen Felicity Hotel.

Does Best Western Premier Shenzhen Felicity Hotel serve breakfast?

Yeah, buffet brekkie is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Best Western Premier Shenzhen Felicity Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Best Western Premier Shenzhen Felicity Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Premier Shenzhen Felicity Hotel?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Best Western Premier Shenzhen Felicity Hotel?

No, pets and service animals are not allowed.

Best Western Premier Shenzhen Felicity Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 218 out of 1000 reviews" "
Rating 8 - Good. 495 out of 1000 reviews" "
Rating 6 - Okay. 185 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Chenggang

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Yao

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great location, good service , good value
Stayed 2 nights in Dec 2023

10/10 Excellent

Say Seng

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locale , not so easy to find. Good stay
Very convenient location. Exit LuoWu immigration building and go to far left to take long escalator up. Follow signs for Fulin hotel (Chinese name). Almost missed it looking for Best Western. Take escalator up and then take escalator ahead down and keep heading in direction of Fulin Hotel. There are some steps. Another few hundred feet when you reach street level. Easy walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 2 nights in Nov 2023

4/10 Poor

JOSEPH, orem

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very old hotel. WiFi doesn’t work. No room service. No taxis. You have to ask hotel desk and they will rob you and call their select driver to drive you for 4 times the price. It was a real bad experience staying here. No WiFi, no room service, no taxis???
Stayed 4 nights in Nov 2023

8/10 Good

Hans

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Wai Kit

Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Norman, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023