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Ascott Raffles City Shenzhen

4.5 star property
Luxury aparthotel connected to a shopping centre in Nanshan with fitness centre

Choose dates to view prices

Photo gallery for Ascott Raffles City Shenzhen

Interior entrance
Indoor pool
Front of property
3 Bedroom Premier
1 Bedroom Premier
Reviews
8.4

Very good

Popular amenities

  • KitchenKitchenKitchen
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • RestaurantRestaurantRestaurant

Room options

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 80 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout curtains, soundproofing

1 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 90 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 58 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed

Studio Executive Twin Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
Private bathroom
  • 58 sq m
  • Studio
  • Sleeps 2
  • 2 Single Beds

View all photos for 3 Bedroom Premier

3 Bedroom Premier

3 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
3 bedrooms
  • 178 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room

2 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier

2 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Fridge
LCD TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 136 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences
Pool
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (67)
The price is AU$156
for 1 night
includes taxes & fees
1 June - 2 June
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

Frequently asked questions

What is the cancellation policy at Ascott Raffles City Shenzhen?

Ascott Raffles City Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ascott Raffles City Shenzhen?

As of 18 May 2024, prices found for a 1-night stay for 2 adults at Ascott Raffles City Shenzhen on 19 May 2024 start from AU$184.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Ascott Raffles City Shenzhen?

The closest beach to Ascott Raffles City Shenzhen is Golden Beach (16.6 km).

Does Ascott Raffles City Shenzhen have a pool?

Ascott Raffles City Shenzhen has an indoor pool.

Does Ascott Raffles City Shenzhen serve breakfast?

Yeah, buffet breakfast is offered daily.

Is there a free airport shuttle available at Ascott Raffles City Shenzhen?

No, Ascott Raffles City Shenzhen does not offer an airport shuttle service.

Is there a bar or restaurant at Ascott Raffles City Shenzhen?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Ascott Raffles City Shenzhen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Ascott Raffles City Shenzhen?

No, pets and service animals are not allowed.

Ascott Raffles City Shenzhen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 45 reviews" "
Rating 8 - Good. 14 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron Bob Man

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2023

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, room comfort
Staycation with Friends
Myself, my partner and 2 friends spent the night here as a staycation to treat ourselves, hang out and unwind. We had a great a time in the 2 bedroom/2 bathroom apartment. The unit it well clean and equipped with most things you could need. The kitchen is especially well equipped with various glasses, utensils etc. The only in-room improvements I can think of are: 1. a dustpan and broom would have been great for sweeping up some crumbs after our movie with snacks. 2. an international travel adapter. We were quite surprised that they didn't have one even upon request. (The 7/11 across the road thankfully stocked them) These are only minor things and ultimately did not take anything away from the quality of our stay. The breakfast on offer is tasty. It's Chinese style - great noodles to order - with few western options. We are in China though, so I don't know what else you would expect. I give the toiletries a solid 10/10, especially the hand cream and lip balm. Be aware that there is one bathtub between the 2 bathrooms. Again, no big deal, just worth noting. Any members of staff we spoke to were friendly, polite and helpful. Couldn't fault their service. I think the price is about right for 4 people sharing and the location was perfect for us on our staycation. A short taxi ride to Sea World for food/drinks, large mall down below complete with food options and wide variety of cuisine within delivery range too.
Stayed 1 night in Dec 2021

8/10 Good

Mary Audrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms!
The Ascott is a great option while in Shenzhen. Its a service apartment, so it has a kitchen and washer/dryer unit, which makes longer stays much more comfortable. Its a modern hotel that is in good condition and anything that isn't to your satisfaction the front desk will help you with. They speak English as well, which is a huge plus on my trips.
Stayed 17 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 4 nights in Oct 2019

4/10 Poor

kelson

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Very bad breakfast!
The breakfast is terrible!!!!
Stayed 1 night in Aug 2019

8/10 Good

ANNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay with friends
Stayed 1 night in Apr 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay with a touch of home-comfort
A very pleasant and relaxing stay. A home away from home
Stayed 4 nights in Dec 2018

8/10 Good

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a family stay
New and clean , good location at west part of Shenzhen. Just adjacent to Raffle City Shopping mall.
Stayed 1 night in Dec 2018

10/10 Excellent

Dinghua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Very friendly for business travel. Huge room with fair price, and its right next to a shopping center where you could find lots of food. I like their laundry machine and kitchen where i could cook by myself. It is a very pleasure stay and will choose again fot my next busniess trip.
Stayed 3 nights in Oct 2018

4/10 Poor

Terry, Shenzhen China

Disliked: Staff & service
Bad front desk service. Feels like they never been training properly. Don’t know how I book for 3 night 2 person. Their system show up only 2 night 1 person. Which means I got to pay for another person breakfasts. They only provide one room key which is not cool at all. Beside, I already payed by Expedia, but during checked in, they ask me to pay for the room? Lucky I speak Chinese, so I did not pay Reich for my room. Good luck for foreigner who did not speak local language. Room cleaning, they forget to refill all the bath room supply, also forget to clean the cups we had been used. They simply just clean the bed and change towels.
Stayed 3 nights in Jul 2018