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Sheraton Shantou Hotel

4.5 star property
Luxury hotel connected to the convention centre in Shantou with 2 restaurants

Photo gallery for Sheraton Shantou Hotel

Exterior
Property video
Lobby
Check-in/check-out kiosk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$155
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011
  • Place, Shantou the Mixc
    ‪6 min walk‬
  • Place, Jinsha Park
    ‪3 min drive‬
  • Place, Dahao Ancient City
    ‪12 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Double Beds, City View

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Sea View

  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Single Beds, Garden View

  • Garden view
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed, Concierge Lounge Access

Premium bedding, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, Concierge Lounge Access

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Concierge Lounge Access

Premium bedding, desk, soundproofing, iron/ironing board

Executive Room, 2 Double Beds, Concierge Lounge Access

  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Premium bedding, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

  • Sea view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

  • Sea view
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Shantou

Sheraton Shantou Hotel places you in the heart of Shantou, connected to the convention centre and 3.1 km (1.9 mi) from Shipaotai Park. Highlights at this luxury hotel include 2 restaurants, an outdoor swimming pool and free self-parking. .The restaurant, 采悦轩中餐厅, serves Chinese cuisine and is open for brunch, lunch and dinner. 大堂吧 is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 24-hour gym, seasonal outdoor swimming pool and pool loungers. 11836 square feet (1100 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. .Places within a 15-minute drive of this 4.5-property class Longhu Qu hotel include Shantou Museum and Dahao Ancient City.

What's nearby

  • Shantou the Mixc - 6 min walk - 0.6 km
  • Shipaotai Park - 3 min drive - 2.7 km
  • Jinsha Park - 3 min drive - 3.1 km
  • Chaoshan Stadium - 4 min drive - 3.6 km
  • Dahao Ancient City - 12 min drive - 15.5 km

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 31 min drive

Restaurants

  • ‪薜記炒貨 - ‬5 min walk
  • ‪欧吉 - ‬10 min walk
  • ‪Starbucks 星巴克 - ‬10 min walk
  • ‪阿赤牛肉丸 - ‬11 min walk
  • ‪公信阿武砂锅粥 - ‬10 min walk

About this property

Sheraton Shantou Hotel

Luxury hotel connected to the convention centre in Shantou with 2 restaurants
Sheraton Shantou Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 11836 square feet (1100 square metres) and includes conference space. The luxury Sheraton Shantou Hotel also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 4.5-star Shantou hotel is smoke free.

  • 1 building
  • 330 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 11836 sq ft of conference space
  • 1100 sq. m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Sheraton Shantou Hotel offers 330 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary bathrobes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Lobby lounge, beach views, open daily
Shantou Marriott Hotel
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.8 out of 5, Exceptional, 56 reviews
The price is AU$178
includes taxes & fees
1 Mar - 2 Mar
Shantou Marriott Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 12 January 2026 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments and Alipay. For guests' safety, the property includes a deadbolt lock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

What is the cancellation policy at Sheraton Shantou Hotel?

Sheraton Shantou Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Shantou Hotel?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at Sheraton Shantou Hotel on 1 Mar 2026 start from AU$154.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Shantou Hotel?

Yep, Sheraton Shantou Hotel has a free self car park.

Are there any beaches close to Sheraton Shantou Hotel?

The closest beach to Sheraton Shantou Hotel is Beishanwan Beach (6.9 km).

Does Sheraton Shantou Hotel have a pool?

Sheraton Shantou Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:30 PM (Seasonal outdoor pool open from April to November). The property will be renovating the swimming pool from January 12 2026 until March 31 2026 (completion date subject to change).

What makes Sheraton Shantou Hotel a romantic place to stay?

A lounge bar, plus spring water baths in the guestrooms, help set the scene for a romantic weekend at Sheraton Shantou Hotel.

Are there hot tubs in the rooms at Sheraton Shantou Hotel?

No, but there are spring water baths in the guestrooms.

Does Sheraton Shantou Hotel serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Shantou Hotel?

No, Sheraton Shantou Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Shantou Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Shantou Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Shantou Hotel?

No, pets are not allowed.

Sheraton Shantou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 357 reviews
Rating 8 - Good. 131 out of 357 reviews
Rating 6 - Okay. 19 out of 357 reviews
Rating 4 - Poor. 7 out of 357 reviews
Rating 2 - Terrible. 6 out of 357 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Kit

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

An Qing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and friendly, room is big , clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thanh T, Alhambra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stayed
Stayed 4 nights in Sep 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Layeng

Stayed 3 nights in Jul 2025

10/10 Excellent

Weican

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Wai Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Year

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024

10/10 Excellent

Yui Tai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024

10/10 Excellent

Priscilla, Temple City

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024

6/10 Okay

Tan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Dated hotel

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Stayed 6 nights in Jan 2024

8/10 Good

Yit Meng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shianti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Poor Wi-Fi.
Stayed 2 nights in Jul 2023

8/10 Good

Lai Chi

Stayed 2 nights in Jul 2023