Cleanliness is immaculate. Room is well equipped and comfortable. Property felt very safe. Staff were helpful and gracious.

Thr hotel.is conveniently located near the City Hall subway station, which made travel around Seoul easy and convenient. There is plenty of shopping within a short walk and there are restaurants and convenience stores within a block of the hotel entrance. The staff was excellent and committed to being helpful and friendly. The room was clean and had a great view (we were on the 17th floor). Slippers were provided and complimentary water was refilled in the refrigerator daily. The bathroom was spotless and the shower very nice, with almost instant hot water. The breakfast service provided us with a great start to each day with several choices and food prepared to order. I would definitely stay in this hotel during future visits to Seoul.

J’ai passé seulement une nuit au Grand Hyatt et je suis arrivée tard en soirée. Ainsi il est plus difficile d’avoir une opinion objective étant donné que n’ai fait que dormir sans utiliser les différents services. Par contre, le meilleur point en leur faveur est leur situation géographique près de tout à Séoul. Si je revenais à Séoul, je choisirais cet hôtel pour mieux l’apprécier.