The Shilla Seoul

5.0 star property
Luxury hotel with 5 restaurants and free local area shuttle

Photo gallery for The Shilla Seoul

Front of property
Exterior
5 restaurants, breakfast, lunch, dinner served; Korean cuisine
Premier Suite (Outdoor Pool Access Excluded)
Bar (on property)

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
  • Parking included
The current price is AU$511
includes taxes & fees
27 Aug - 28 Aug

Explore the area

Map
249, Dongho-ro, Jung-gu, Seoul, 04605
  • Dongdaemun History and Culture Park
    ‪16 min walk‬
  • Myeongdong Street
    ‪3 min drive‬
  • N Seoul Tower
    ‪5 min drive‬
  • Seoul (GMP-Gimpo Intl.)
    ‪25 min drive‬

Room options

[Business for 1 pax] Deluxe (daily Breakfast and free Laundry of a shirt or blouse 1 time per stay)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 1
  • 1 King Bed

Run Of House (Randomly Room assigned upon check-in/Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

[K-SCRUB RETREAT 30MINS] Superior Suites Double with Indoor Pool Access Only

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

[K-SCRUB RETREAT 30MINS] Executive Grand Deluxe Double with Indoor Pool Access Only

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

[Business PKG] Executive Business Deluxe Double(Executive Lounge for 1&free shirts laundry once)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Swimming Pool)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Swimming Pool)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds

[HALAL FRIENDLY] Business Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Single Beds

[HALAL FRIENDLY] Business Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room (Outdoor Pool Access Included)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

[HALAL FRIENDLY] Deluxe Double Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 1 King Bed

[HALAL FRIENDLY] Deluxe Twin Room (Indoor Pool Access Only) + Prayer Kit Provided

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 4
  • 2 Single Beds

Grand Corner Deluxe (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

[THE SHILLA X OLIVE YOUNG] Superior Suites Double with Indoor Pool Access Only

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Down duvet
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

[1 Pax Only] Executive Business Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 1
  • 1 King Bed

[THE SHILLA X OLIVE YOUNG] Executive Grand Deluxe Double with Indoor Pool Access Only

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed

[1 Pax Only] Executive Grand Deluxe Double (The Executive Lounge Access for 1) (No Pool Access)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 53 sq m
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room (Outdoor Pool Access Excluded)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Premier Suite (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 84 sq m
  • Sleeps 4
  • 1 Double Bed

Superior Suite Double (Executive Lounge access, Free Sauna) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Sauna
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
TV
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed

Corner Suite (Outdoor Pool Access Excluded)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 68 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Grand Deluxe (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

Executive Business Deluxe Twin (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

Executive Business Deluxe Double (The Executive Lounge Access) (Outdoor Pool Access Excluded)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Fridge
TV
Pillow menu
Premium bedding
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Business Deluxe Twin Room (Outdoor Pool Access Excluded)

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 2 Single Beds

Business Deluxe Double Room (Outdoor Pool Access Excluded)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Pillow menu
Premium bedding
Down duvet
Separate bedroom
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Seoul

A luxury stay in the heart of Seoul awaits you at The Shilla Seoul. Within a 20-minute stroll, you'll find popular places like Namsan Mountain Park and Dongdaemun Design Plaza. Highlights at this hotel include 5 restaurants, an indoor swimming pool and free self-parking. .The fine-dining restaurant, LaYeon, serves Korean cuisine and is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, sauna and seasonal outdoor swimming pool. Business travelers can take advantage of 3 meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM. There's also limited parking, along with the convenience of a free area shuttle. .Attractions within a 30-minute walk of this 5-property class Jung-gu hotel include Dongdaemun History and Culture Park and Dongdaemun Market Mall.

What's nearby

  • Dongdaemun Design Plaza - 15 min walk - 1.3 km
  • Dongdaemun History and Culture Park - 16 min walk - 1.4 km
  • Myeongdong Street - 3 min drive - 2.6 km
  • Namdaemun Market - 4 min drive - 3.7 km
  • N Seoul Tower - 5 min drive - 2.9 km

Getting around

  • Dongguk University Station - 9 min walk
  • Seoul Station - 12 min drive
  • Seoul (ICN-Incheon Intl.) - 68 min drive

Restaurants

  • ‪서울신라호텔 더 라이브러리 - ‬1 min walk
  • ‪팔선 - ‬1 min walk
  • ‪더 파크뷰 - ‬6 min walk
  • ‪영빈관 - ‬2 min walk
  • ‪Centennial Bar - ‬12 min walk

About this property

The Shilla Seoul

Luxury hotel with 5 restaurants and free local area shuttle
The Shilla Seoul offers its guests a seasonal outdoor pool, an indoor pool, Access to hot tub, and a sauna. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Shilla Seoul. Limited free parking is available on a first-come, first-served basis.

This 5-star Seoul hotel is smoke free.

  • 464 guestrooms or units
  • 23 levels
  • 5 dining venues
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Shilla Seoul offers 464 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; KRW 86,000 for adults and KRW 43,000 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ariake
  • Continental
  • LaYeon
  • Palsun
  • The Parkview

Things to do

  • Golf driving range
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour.
This property's indoor pool is open daily 6 AM-10 PM.
Disposable personal items, such as toothbrush, toothpaste, and razors are available in-room (surcharge).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KRW 66000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 86000 for adults and from KRW 43000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 66000.0 per day
  • Facilities fee: KRW 45000 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash.

We should mention

  • The seasonal pool will open in March and close in November.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

What is the cancellation policy at The Shilla Seoul?

The Shilla Seoul offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Shilla Seoul?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at The Shilla Seoul on 27 Aug 2025 start from AU$511.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Shilla Seoul?

Yep, The Shilla Seoul has a free self car park. Onsite parking is limited.

Does The Shilla Seoul have a pool?

The Shilla Seoul has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from March to November.

What luxury perks are available at The Shilla Seoul?

The Shilla Seoul features an indoor pool, 1 hot tub and 5 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Shilla Seoul a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Shilla Seoul.

Does The Shilla Seoul serve breakfast?

You bet, buffet brekkie is available on weekdays from 6:00 AM to 10:00 AM and weekends between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Shilla Seoul?

No, The Shilla Seoul does not offer an airport shuttle service.

Is there a bar or restaurant at The Shilla Seoul?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Shilla Seoul?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Shilla Seoul?

No, pets are not allowed.

The Shilla Seoul Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 824 out of 1004 reviews
Rating 8 - Good. 96 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 19 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yeun

Stayed 1 night in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
You would think for the money you pay and the attention to luxury the hotel is known for that they would have REAL beds. Our king size bed was nothing more than a giant box spring and a 2 inch mattress pad. HARD AS A ROCK!
Stayed 3 nights in Apr 2025

10/10 Excellent

Warren

Stayed 2 nights in Apr 2025

10/10 Excellent

Diane C, Apex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shilla Seoul was a wonderful hotel. The service was excellent and it is gorgeous. The staff was at your service. The food was amazing. I highly recommend it.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ronald Kwok Ho

Stayed 2 nights in Apr 2025

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Service with a capital S!

We have stayed at many five-star hotels around the world, but the service at The Shilla is truly in a league of its own. The rooms are spacious and comfortable, and every staff member I encountered – including the valet attendants and service car drivers – spoke English to a high standard. If I had to identify a fault, which is difficult, it would be the use of individually plastic-wrapped cups in the rooms, which are replaced daily during servicing. This seemed excessive and not particularly environmentally friendly. Additionally, upon check-in, I was informed that the gym and indoor pool would be closed for renovations throughout the entirety of our stay. I clarified this several times, as it seemed unusual given that we had not been notified beforehand. However, I kept seeing guests dressed in gym attire in the lifts. On the fourth day, I enquired directly at the gym and was told that it had only been closed for one day. Unfortunately, due to this misinformation, we missed the opportunity to use the gym and indoor pool, which was disappointing.
Front desk
View from our room
Entry gate
Lobby
Stayed 1 night in Apr 2025

10/10 Excellent

KyungAe

Liked: Cleanliness, staff & service, property conditions & facilities
My all times favorite!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiaochuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best 5 star hotels. Very friendly staff and excellent service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Judy, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is hands-down my favorite place to stay in Seoul. Every time I visit the city, I check availability here before considering any other hotel. The rooms are clean, quiet, and somehow I always get a room with a view of Namsan Tower. Waking up to that view never gets old. I also love starting my day with a workout in their fitness studio—it’s well-equipped and a great way to stay on track while traveling. The buffet is top-notch, with an impressive selection, although quite a bit pricey. I wish they offer a la carte and better cappuccino. Too bad my son and I aren’t big eaters, we usually skip it and opt for in-room dining when we want to relax or most of time we just go out. The room service has always been prompt and delicious. The location is incredibly convenient—there’s a subway station right outside the hotel, cafes just across the street, and around the corner by the stadium, I recently discovered a fantastic new brunch spot (wish I’d found it sooner!). Taxis are super inexpensive so we used Uber a lot. If I had one small suggestion, it would be to recognize returning guests more personally—like remembering room preferences and maybe buffer voucher? Since I come here every year, it would be a nice touch. Overall, this hotel makes every Seoul trip feel easy, cozy, and comfortable. I’ll definitely keep coming back!
Stayed 5 nights in Apr 2025

10/10 Excellent

BUM SOO

Liked: Cleanliness, staff & service, property conditions & facilities
Relax
Stayed 5 nights in Apr 2025

10/10 Excellent

Yeong joo

Stayed 1 night in Apr 2025

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic luxury with attention to detail. I had a really comfortable stay and wish I could have stayed longer.
Stayed 1 night in Apr 2025

8/10 Good

Christina, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Chia-An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing customer care

They provide amazing service. I left a bag in the taxi trunk on the way this hotel. The concierge tracked the taxis license plate and found the driver. And they were able to recover my bag! Definitely, they are dedicated to an excellent customer care!
Stayed 1 night in Apr 2025

10/10 Excellent

Shelby, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and the breakfast was amazing. However, food prices at the restaurants are extremely overpriced!
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overall. Free shuttle was a nice touch and staff were attentive. Dinner buffet is expensive but highly recommend it. We had problems with our electronic door lock not opening several times throughout our stay however which was the only negative.
Stayed 7 nights in Mar 2025

10/10 Excellent

Evi C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have really enjoyed my stay here , as I had very good rate at this time. Even though it's inconvenient, far away from many activities, it's ok as the room and service are very good. I have tried to book again for my next trip but the rate has doubled.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shilla Seoul is the perfect blend of luxury and tradition. From the moment you walk in, you feel the elegance and attention to detail. The rooms are beautifully designed, the service is top-notch, and the atmosphere reflects both modern comfort and Korean heritage. A truly memorable stay! I highly recommend it for anyone looking for a high-end, authentic experience in Seoul.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sundeep

Travelled with family and small children
Liked: Amenities
Amazing pool
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional, courteous and efficient. They found answers to my questions to make my visits more convenient.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel Experience

This should be one of my best hotel experience in my whole life of travelling! The moment I step into the hotel, I could feel the welcoming by the staff. Super in love with this hotel, love the ambience of surrounding especially when its snowing, I choose the city view, the room is very clean and comfortable, the internal still looks very new, the services of the room service is meticulous. All the staffs are so energetic, friendly, helpful and attentive. They are very observer whenever I have questions in my expressions they will approach me immediately. Not just one staff but everyone, I m veryimpressed. I feel they have went through very a good service training or the management must be very good to the staff. Thumbs up to the management and the staff they are really amazing. The only thing is nothing much near the hotel except the Shilla duty free which is a good shopping area but close at 8pm and a mini mart down the hill. Accross the hotel there are many restaurant, just that need a bit of walking if in the day time they provide car to drive down and up the hill. There is free shuttlebus to Myeongdong and Dongdaemun not too far from the hotel. Nevertheless I will still go back to the same hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharleen

Stayed 5 nights in Mar 2025

4/10 Poor

J

Travelled with family, Business traveller, Travelled with group
Disliked: Staff & service
So far one night into a 5-night stay, the Shilla Seoul does NOT measure up to either the Signiel Seoul/Signiel Busan or Ritz Carlton-level hotels. We should have just stayed at the Signiel. Rooms are uncomfortably small, some unacceptable in terms of non-modern conditions. The only saving graces are better breakfast selections (although uncomfortably crowded at 8:30 am) and picture-taking opportunities outside next to the hotel at the Korean-style pagoda and wedding hall vicinity. Expedia also has to do a much better job allowing folks to change reservations (particularly shortening reservations) without penalizing customers by charging exorbitantly more for same reservation minus 1-2 days. As one example, Expedia wanted to charge me $50 extra to shorten an existing reservation by one day. As another example, breakfast has fallen off the original reservation rate because I shortened one of 6 rooms booked. Expedia needs to work with the hotels to benefit the customer versus only Expedia so may need to consider booking directly as well! I am awaiting to see whether the hotel (and by extension Expedia) adds back breakfast to the current reservation…
Stayed 1 night in Mar 2025

10/10 Excellent

In Huek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Amazing services that you can experience anywhere. Totally exclusive. Breakfast is amazing as well.
Stayed 4 nights in Mar 2025