2/10 Terrible
Stephanie
Travelled with partner
2 Mar 2024
Disliked: Staff & service
I made a reservation through Expedia. The property office was closed after previously stated it would be open for 2 more hours. It was terrible weather and we had to drive to other property to check in and get key. When we get to other property there was a sign on door and office was closed for at least 30 minutes. Office person arrives and was not friendly to begin with then said she could not let us stay because I live 20 miles north. No locals allowed apparently. This is not stated on any property website or booking companies sites. My partner was in town and can’t stay with me so we needed a room. There was one other customer in the whole motel. At least let us pay a higher rate. Seems like you’d want all the money you can get in the off season. She agreed to refund us but we have limited money and the refund won’t process for 7-10 days! I will not be recommending this property to my visitors from out of state. Ebb Tide Inn cost the same and we had view of ocean and fireplace. No issues with being “local”. I will be recommending them.
Stephanie
Stayed 1 night in Feb 2024