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Hampton Inn Savannah-Historic District

2.5 star property
Hotel with free breakfast, steps from River Street

Photo gallery for Hampton Inn Savannah-Historic District

Reception
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is AU$222
includes taxes & fees
24 Nov - 25 Nov

Explore the area

View map
201 East Bay Street, Savannah, GA, 31401
  • Place, River Street
    ‪2 min walk‬
  • Place, Savannah Convention Center
    ‪12 min walk‬
  • Place, Savannah College of Art and Design
    ‪12 min walk‬
  • Airport, Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Flat-screen TV

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(77 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Flat-screen TV

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Historic)

Flat-screen TV

Standard Room, 1 King Bed, Non Smoking (Historic)

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Historic)

Standard Room, 2 Queen Beds, Non Smoking (Historic)

Standard Room, 2 Queen Beds, Non Smoking (Historic)

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Flat-screen TV

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Living area

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, River View

Flat-screen TV

Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Flat-screen TV

Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible)

Flat-screen TV

Room, 1 King Bed, Accessible (Hearing Accessible)

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

Flat-screen TV

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible, Roll In Shower)

Flat-screen TV

Room, 2 Queen Beds, Accessible (Mobility Accessible, Roll In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

Flat-screen TV

Room, 2 Queen Beds, Accessible (Hearing Accessible)

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Savannah

Hampton Inn Savannah-Historic District puts you in the heart of Savannah, steps from River Street and within a 15-minute stroll of Savannah Convention Center. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area, concierge services and a 24-hour front desk. Each morning free on-the-go breakfast is offered between 6 AM and 10 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this Historic Downtown Savannah hotel include Savannah College of Art and Design and Forsyth Park.

What's nearby

  • River Street - 2 min walk - 0.2 km
  • City Market - 4 min walk - 0.4 km
  • Savannah Convention Center - 12 min walk - 1.1 km
  • Savannah College of Art and Design - 12 min walk - 1.1 km
  • Forsyth Park - 17 min walk - 1.4 km

Getting around

  • Savannah Amtrak Station - 11 min drive
  • Savannah - Hilton Head International Airport (SAV) - 16 min drive

Restaurants

  • ‪Vic's On the River - ‬3 min walk
  • ‪Savannah's Candy Kitchen - ‬3 min walk
  • ‪The Olde Pink House - ‬2 min walk
  • ‪The Cotton Exchange Tavern - ‬2 min walk
  • ‪Wet Willie's - ‬3 min walk

About this property

Hampton Inn Savannah-Historic District

Hotel with free breakfast, steps from River Street
Hampton Inn Savannah-Historic District offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton Inn Savannah-Historic District. For a fee, parking is available.

This Savannah hotel is smoke free.

  • 147 guestrooms or units
  • 7 levels
  • Built in 1997
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Hampton Inn Savannah-Historic District offers 147 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Savannah hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenity
Holiday Inn Express Savannah - Historic District by IHG
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  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 2,675 reviews
The price is AU$212
includes taxes & fees
25 Nov - 26 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 48 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (84 centimetre high)
  • Handrails in hallways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Built in 1997
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Savannah Historic District Hotel
Hampton Inn Historic District
Hampton Inn Savannah - Historic District Hotel Savannah
Hampton Inn Savannah-Historic District Hotel
Hampton Inn Savannah-Historic District Savannah
Hampton Inn Savannah-Historic District Hotel Savannah

Frequently asked questions

What is the cancellation policy at Hampton Inn Savannah-Historic District?

Hampton Inn Savannah-Historic District offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn Savannah-Historic District?

As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Savannah-Historic District on 24 Nov 2025 start from AU$222.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn Savannah-Historic District?

Yep, Hampton Inn Savannah-Historic District has secured covered valet parking with in/out privileges for USD 48 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Hampton Inn Savannah-Historic District?

The closest beach to Hampton Inn Savannah-Historic District is Butter Bean Beach (15 km).

Does Hampton Inn Savannah-Historic District have a pool?

Hampton Inn Savannah-Historic District has an outdoor pool. The pool is open 8:00 AM to 10:00 PM.

Is Hampton Inn Savannah-Historic District family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn Savannah-Historic District is a hit with families.

Does Hampton Inn Savannah-Historic District serve breakfast?

You bet, visitors adore the free buffet brekkie here! Offered daily between 6 AM and 10 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hampton Inn Savannah-Historic District?

No, Hampton Inn Savannah-Historic District does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn Savannah-Historic District?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn Savannah-Historic District Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1110 reviews
Rating 8 - Good. 240 out of 1110 reviews
Rating 6 - Okay. 106 out of 1110 reviews
Rating 4 - Poor. 43 out of 1110 reviews
Rating 2 - Terrible. 47 out of 1110 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Erica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Over we did enjoy our stay while visiting Savannah. We found the staff to be very helpful, kind, and accommodating. This property was in a perfect area in downtown Savannah. My only critique would be the cleanliness of my room, it was not bad but the shower was stained and the bathroom could have used a deeper clean. Regardless it was a great visit!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, nice staff, clean. Good breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities
Cost for valet parking was so high
Stayed 2 nights in Jul 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Refreshed, new paint, clean. Really nice decor. The rooms have crown molding, nice touch. Staff was great, we used the valet, they were great. Nice convenient area close to everything. Great stay.
Stayed 2 nights in Jul 2025

8/10 Good

william

Stayed 1 night in Jul 2025

10/10 Excellent

Sophie, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable and the location is amazing.
Stayed 3 nights in Jul 2025

8/10 Good

Rosanne

Travelled with family
Liked: Cleanliness, staff & service
Sad the pool wasn’t open.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t have picked a better location. The hotel is perfectly situated—just steps away from beautiful historic squares, great coffee shops, restaurants and riverfront strolls. It made exploring the city on foot so easy and enjoyable. The hotel itself had a lot of charm, blending modern comfort with touches of local character. My room was clean, quiet, and cozy—perfect for unwinding after a day of sightseeing. The staff was friendly and welcoming and check-in was smooth. If you’re looking for a convenient, comfortable place to stay while soaking in all that Savannah has to offer, I’d definitely recommend this spot.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenda

Stayed 1 night in Jun 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good - clean, beds were comfortable, staff, breakfast, coffee, pool were all good, the only issue was the tub did not drain well.
Stayed 2 nights in Jul 2025

4/10 Poor

Harley

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
We stayed at this location in December and truly enjoyed our stay so decided to come back in July and it was the worst experience! Our room was dirty and smelled of dog…smoke alarm went off in the early morning!!! Manager on duty was not helpful at all, came up to our room and sprayed air freshener to help with the smell! We will try a different hotel next time we come to Savannah!
Stayed 2 nights in Jul 2025

10/10 Excellent

Zion

Stayed 2 nights in Jun 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Breakfast variety was nice. The big wooden doors for the rooms are heavy and loud and difficult to open/close.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kamaren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Shanitta

Liked: Cleanliness, amenities, property conditions & facilities
Amenities, convenient to everything, clean and great Valet staff. Minor issues such as having to ask for the room to be cleaned and having to ask multiple times for pool towels to be replenished.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and made sure everything was so good. Even went above and beyond to make sure our 90 year old uncle was taken care of and even made us drinks in the lobby without having a bartender. I def recommend this hotel to anyone. The staff at the valet parking were so helpful and outgoing and once again made sure to help us get our uncle around town bc he can’t walk to much. Def will go back!!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, No self parking only Valet parking prices were to high. The Fire alarm went off twice at 2:35 am and had to wait for them to let us back around 3.30 .
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Fire Alarm Madness

Every night we were there the fire alarm went off at 2:30 in the morning. Seems to be a recurring problem and nothing is being done about it. The location is great, breakfast is good, but if you can’t sleep at a hotel that’s a fundamental problem.
Stayed 2 nights in Jul 2025

4/10 Poor

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late Check In

It was extremely disappointing. We tried to check in at 3:05 PM when check in is clearly at 3:00 PM. I did not receive a call until 3:41 that my room was available. Secondly, the fire alarm went off at 2:45 AM for about 5 minutes. Obviously, not the fault of the hotel, but checking in late was a bit ridiculous when I am paying full price, but not getting my room for the full time promised.
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but WONDERFUL Savannah stay!

We were in Savannah for two days as part of our family vacation. The hotel is very convenient to walking to River Street and the surrounding historical grounds. We did the Ghost Tour Pub Crawl by Cobblestone and would NOT do that again! The breakfast at the hotel is amazing and plenty of room to sit and enjoy.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

William, Saint Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this property was on Bay Street and one street away from Rivers Street where most food places were.
Stayed 2 nights in Jun 2025

4/10 Poor

Christy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Family trip gone wrong

The valet and front desk lady were very nice but we had several issues as soon as we checked in: Door lock didn’t work which kept us in the hall while maintenance worked on the lock then when we got in we couldn’t get out until it was fixed. Tub wouldn’t drain and black stuff around the tub drain caused some dirty looking residue to come off. The maintenance crew then came to clear the drain. A woman who was with the maintenance crew advised us she would adjust our bill and then the manager refused after we checked out. There were bugs all over the coffee machines in the lobby when we went down for breakfast.
Stayed 1 night in Jun 2025