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The Westin Sanya Haitang Bay Resort

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for The Westin Sanya Haitang Bay Resort

Restaurant
Luxury Villa, 2 Bedrooms, Non Smoking, Private Pool | Living room
Outdoor banquet area
On the beach, white sand, free beach shuttle, sun-loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Pool
  • Spa
  • Housekeeping
The current price is AU$242
includes taxes & fees
27 Nov - 28 Nov

Explore the area

View map
No. 116, Haitang North Road, Sanya, Hainan, 572013
  • Place, China Duty Free Sanya Duty Free Shop
    ‪1 min drive‬
  • Place, Shenlonggu Hot Spring Park
    ‪8 min drive‬
  • Place, Atlantis Water Park
    ‪9 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Villa, 2 Bedrooms, Non Smoking, Private Pool

Deluxe Villa, 2 Bedrooms, Non Smoking, Private Pool

Deluxe Villa, 2 Bedrooms, Non Smoking, Private Pool

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
  • 205 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, Balcony

Grand Room, 1 King Bed, Non Smoking, Balcony

Grand Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking, Balcony

View from room

Grand Room, 2 Double Beds, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lagoon View

Room, 1 King Bed, Balcony, Lagoon View

Room, 1 King Bed, Balcony, Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Non Smoking

Luxury Suite, 1 Bedroom, Non Smoking | Living room

Luxury Suite, 1 Bedroom, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
  • 115 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Poolside (View, Balcony)

Family Suite, 2 Bedrooms, Non Smoking, Poolside (View, Balcony)

Family Suite, 2 Bedrooms, Non Smoking, Poolside (View, Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Pillow-top bed
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Sea View (Balcony)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking, Sea View (Balcony)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 115 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 240 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Villa, 2 Bedrooms, Non Smoking, Private Pool

Luxury Villa, 2 Bedrooms, Non Smoking, Private Pool | Exterior

Luxury Villa, 2 Bedrooms, Non Smoking, Private Pool

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
  • 311 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

LED TV

Family Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 115 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Westin, Family Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Westin, Family Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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  • Pool
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About the area

Sanya

At The Westin Sanya Haitang Bay Resort, you'll be connected to a shopping centre and 1.3 km (0.8 mi) from China Duty Free Sanya Duty Free Shop. Highlights at this luxury hotel include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. 12917 square feet (1200 square metres) of event facilities include 10 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also self parking, along with the convenience of a free airport shuttle. .Places within a 30-minute drive of this 5-property class Haitang District hotel include Haitang Bay and Yalong Bay.

What's nearby

  • China Duty Free Sanya Duty Free Shop - 1 min drive - 0.4 km
  • Qingshuiwan Golf Club - 17 min drive - 21.0 km
  • Yanoda Rainforest Cultural Tourism Zone - 27 min drive - 22.9 km
  • Yalong Bay - 29 min drive - 29.0 km
  • Dadonghai Beach - 33 min drive - 40.1 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 43 min drive

Restaurants

  • ‪Bread Street Kitchen & Bar - ‬5 min drive
  • ‪Coach Cafe - ‬15 min walk
  • ‪Netsu - ‬4 min drive
  • ‪Market - ‬19 min walk
  • ‪CHAGEE 霸王茶姬 - ‬5 min drive

About this property

The Westin Sanya Haitang Bay Resort

Luxury hotel on the beach, with 5 outdoor pools
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Westin Sanya Haitang Bay Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sanya hotel.

  • 448 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Conference rooms
  • 12917 sq ft of conference space
  • 1200 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
The Westin Sanya Haitang Bay Resort offers 448 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.

This Sanya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is open daily.

Similar properties

Interior
Crowne Plaza Sanya Haitang Bay Resort by IHG
  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.8 out of 5, Exceptional, 13 reviews
The price is AU$333
includes taxes & fees
25 Nov - 26 Nov
Crowne Plaza Sanya Haitang Bay Resort by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 9:30 AM to 9:30 PM at scheduled times and on request
  • Airport shuttle available during limited hours
  • Free beach shuttle
  • Secured, covered parking on site (CNY 50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CNY 231 for adults and CNY 115 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Lazy river
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Scooter/moped rentals
  • Shopping centre
  • Steam room
  • Tennis lessons

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 10 meeting rooms
  • 12,917 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 231 for adults and from CNY 115 for children
  • Covered self-parking fee: CNY 50 per day
  • Rollaway bed fee: CNY 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and Alipay. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:30 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Haitang
Westin Haitang
Westin Haitang Resort
Westin Sanya Haitang Bay
Westin Sanya Haitang Bay Resort
The Westin Sanya Haitang Bay Resort Hainan
Westin Haitang Bay Resort
Westin Haitang Bay
The Westin Sanya Haitang Sanya
The Westin Sanya Haitang Bay Resort Hotel
The Westin Sanya Haitang Bay Resort Sanya
The Westin Sanya Haitang Bay Resort Hotel Sanya

Frequently asked questions

What is the cancellation policy at The Westin Sanya Haitang Bay Resort?

The Westin Sanya Haitang Bay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Sanya Haitang Bay Resort?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at The Westin Sanya Haitang Bay Resort on 27 Nov 2025 start from AU$241.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Sanya Haitang Bay Resort?

Yep, The Westin Sanya Haitang Bay Resort has a secured covered self car park for CNY 50 per day. Onsite parking is limited.

Are there any beaches close to The Westin Sanya Haitang Bay Resort?

The closest beach to The Westin Sanya Haitang Bay Resort is Dadonghai Beach (28.8 km).

Is there a spa on site at The Westin Sanya Haitang Bay Resort?

Yep, there is an onsite spa at The Westin Sanya Haitang Bay Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Westin Sanya Haitang Bay Resort have a pool?

The Westin Sanya Haitang Bay Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:30 PM.

Does The Westin Sanya Haitang Bay Resort have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at The Westin Sanya Haitang Bay Resort?

The Westin Sanya Haitang Bay Resort features 5 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Westin Sanya Haitang Bay Resort a romantic place to stay?

Couples dining and a champagne service, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Sanya Haitang Bay Resort.

Is The Westin Sanya Haitang Bay Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Westin Sanya Haitang Bay Resort is a hit with families.

Are there hot tubs in the rooms at The Westin Sanya Haitang Bay Resort?

No, but there are deep-soaking baths in the guestrooms.

Does The Westin Sanya Haitang Bay Resort serve breakfast?

Yep, buffet brekkie is offered daily from 7 AM to 10:30 AM.

Is there a free airport shuttle available at The Westin Sanya Haitang Bay Resort?

Yep, there's a free airport shuttle that runs from 9:30 AM - 9:30 PM on request.

Is there a bar or restaurant at The Westin Sanya Haitang Bay Resort?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Sanya Haitang Bay Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Sanya Haitang Bay Resort?

No, pets are not allowed.

Reviews

The Westin Sanya Haitang Bay Resort Reviews

8.2

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 12 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent experience staying with Westin Santa, our host Damon shows top quality service, he always respond to our messages quickly with accurate information regards to our inquiry. Definitely recommend to every family who is planning to go to Sanya
Stayed 2 nights in Apr 2025

10/10 Excellent

Hooi Ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a pleasant stay at this hotel and the hotel is kid friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Westin had the best customer service. I got 1:1 host contact through WeChat that answers all my questions. Another thing I love about this hotel is the number of swimming pools and rivers for paddleboard. 5/5 would come again
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew Gene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Family Choice

The Westin has a great pool including a boating “river” that runs through the property for a bit of paddling with you g children. The rooms are excellent. The staff is kid friendly. Located in a newer area of the island, walking distance from the duty free shipping and dining area.
Stayed 5 nights in Apr 2021

6/10 Okay

Guat Hong

Disliked: Property conditions & facilities
Dated furniture and decor. Not convenient. All 9ver priced
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2018

6/10 Okay

Kriselle

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room was decent and got to stay on a relatively high floor. However when I booked through hotels.com, breakfast should be included but I was told that it's not when I checked in....

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Convenient, nice hotel with a view

-Fast Check-In -Receptionist spoke English, which was a bonus -Nice to be upgraded from the 3rd floor to 8th floor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Luxury Hotel in Haitang Bay

Comfortable & Luxury hotel venue in Haitang Bay next to CDFG Duty Free Complex. Room very spacious, clean & bright. Staff very friendly and speaking English. Delicious food (grilled seafood, sushi & shashimi, noodle bar etc) assured by the team of Chef Stefano from Italy. I have spent a very pleasant evening with the music entertaining from singers from Latin America. The hotel have direct access to the beach.

10/10 Excellent

LIHAO

Stayed 2 nights in Dec 2021

10/10 Excellent

HONGXUE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン、チェックアウトのスタッフ、レストランのサービススタッフ、ルームサービスで運んでくれたボーイのサービス、態度はフレンドリーでよかった。プールも広く、混んでなく楽しめた。
Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very convenience. Just only few minutes walk to Haitang Tang Bay Mall.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
订这家酒店的主要原因是离免税店最近，步行5分钟就到，非常方便。但是酒店设计一般，并没有5星级的感觉，唯一亮点是泳池河道设计，可以划船，很好玩。从从外部看的话，酒店设计是不错的，有点像鸟巢，晚上打上灯光非常漂亮，但内部设计就比较一般了。从订的豪华海景房，结果阳台望出去是工地和一大片停车场，往右边看才有海，体验非常不好，立马花了五百元升级房间。服务上来说，也需要改善，早餐时间经常没有盘子和被子，补充得很慢，厨师态度也不好，基本没什么服务，没有每桌的茶和咖啡。总结来说，服务上没有宾至如归的感觉，服务员不热情，没有达到5星级酒店的标准。
Stayed 2 nights in Jan 2020

4/10 Poor

Qing feng

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Wan chun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is wonderful.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店地點偏遠，wifi比較慢。其他都滿意。
Stayed 2 nights in Dec 2018

10/10 Excellent

Sze Nga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018