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Mangrove Tree Resort World - Kapok

Property class: 4.5

Photo gallery for Mangrove Tree Resort World - Kapok

Outdoor pool
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Family Suite
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
No 155 Fenghuang Road, Sanya, Hainan, 572000
  • Place, Coconut Dream Corridor
    ‪2 min drive‬
  • Place, Phoenix Island Sanya
    ‪6 min drive‬
  • Place, Sanya Bay
    ‪6 min drive‬
  • Airport, Sanya (SYX-Phoenix Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Room with City View

Superior Room with City View

Superior Room with City View

  • City view
  • 69 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room With Garden View

Deluxe Room With Garden View

Deluxe Room With Garden View

  • Garden view
  • 69 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 92 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 148 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Sanya

Mangrove Tree Resort World - Kapok places you in the heart of Sanya, connected to the convention centre and 4.2 km (2.6 mi) from Pearl Mall. Highlights at this luxury hotel include a restaurant, an outdoor swimming pool and a gym. .Enjoy the gym and kids' swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include a snack bar/deli, spa services and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Tianya District hotel include Phoenix Island Sanya and Sanya International Shopping Center.

What's nearby

  • Coconut Dream Corridor - 2 min drive - 2.2 km
  • Phoenix Island Sanya - 6 min drive - 5.9 km
  • Sanya Bay - 6 min drive - 5.5 km
  • Dadonghai Beach - 10 min drive - 9.2 km
  • Yalong Bay - 24 min drive - 24.4 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 23 min drive

Restaurants

  • ‪九转小磨 - ‬5 min drive
  • ‪KFC 肯德基 - ‬19 min walk
  • ‪三亚新兴花园中餐厅 - ‬2 min drive
  • ‪McDonald’s 麦当劳 - ‬4 min drive
  • ‪Pizza Hut 必胜客 - ‬4 min drive

About this property

Mangrove Tree Resort World - Kapok

Mangrove Tree Resort World - Kapok offers its guests a kids' pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. A business centre and meeting rooms are available.

Spa services, a library, and a terrace are also featured at the luxury Mangrove Tree Resort World - Kapok. For a fee, parking is available.

This 4.5-star Sanya hotel is smoke free.

  • 801 guestrooms or units
  • Conference rooms
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Mangrove Tree Resort World - Kapok offers 801 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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The price is AU$109
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (CNY 50 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 148 for adults and CNY 100 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 148 for adults and from CNY 100 for children
  • Self-parking fee: CNY 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Mangrove Tree Resort World Kapok Sanya
Mangrove Tree Resort World Kapok
Mangrove Tree World Kapok Sanya
Mangrove Tree World Kapok
Mangrove Tree World Kapok
Mangrove Tree Resort World - Kapok Hotel
Mangrove Tree Resort World - Kapok Sanya
Mangrove Tree Resort World - Kapok Hotel Sanya

Frequently asked questions

What is the cancellation policy at Mangrove Tree Resort World - Kapok?

Mangrove Tree Resort World - Kapok offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Mangrove Tree Resort World - Kapok?

Yep, Mangrove Tree Resort World - Kapok has a self car park for CNY 50 per day. A self car park is also available, for a fee.

Are there any beaches close to Mangrove Tree Resort World - Kapok?

The closest beach to Mangrove Tree Resort World - Kapok is Dadonghai Beach (7.6 km).

Is there a spa on site at Mangrove Tree Resort World - Kapok?

There's no onsite spa, but this property does offer spa services.

Does Mangrove Tree Resort World - Kapok have a pool?

Mangrove Tree Resort World - Kapok has an outdoor pool and a kids' pool.

Is Mangrove Tree Resort World - Kapok family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Mangrove Tree Resort World - Kapok is a hit with families.

Are there hot tubs in the rooms at Mangrove Tree Resort World - Kapok?

No, but there are deep-soaking baths in the guestrooms.

Does Mangrove Tree Resort World - Kapok serve breakfast?

Sure does, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mangrove Tree Resort World - Kapok?

No, Mangrove Tree Resort World - Kapok does not offer an airport shuttle service.

Is there a bar or restaurant at Mangrove Tree Resort World - Kapok?

Yep, you can grab a meal at Mangrove Tree Resort World - Kapok's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mangrove Tree Resort World - Kapok?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mangrove Tree Resort World - Kapok?

No, pets are not allowed.

Mangrove Tree Resort World - Kapok Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 6 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lack of English speaking staff, otherwise great place to stay
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Decent hotel with family friendly amenities

Stayed 3 nights in Mar 2019

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendlystaff and the room was really spacious. however, the Breakfast place is very crowded and so noisy.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Chingy, melbourne

Handy water park in the hotel complex. But meeds

The resort has a water park inside it, and lots of restaurants at reasonable price. But it is a huge complex, and needs to pay closer attention to detail. Check in took us 35mins, for a queue that was 2 ppl deep. Cleanliness needs improvement, and the hotel is lacking lighting. The decor is really dark and outdated, and lots of small repairs need to be done, e.g broken tiles, plumbing upgrade( our ensuite smelled like sewerage), room furniture looks old and worn. However, it has lots of potential if the small things can be resolved. Water park shouldn't charge adult fees for the children playground.
Stayed 8 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

disappointing stay

The hotel compound was rather big yet we had to wait a long time to get buggy help to check in. The beds were quite hard and the furniture were aged. The hotel charged RMB10 per day per bag for left luggage services
Stayed 1 night in Nov 2017

8/10 Good

JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

琦凱

Liked: Cleanliness, property conditions & facilities, room comfort
周圍吃的方便，選擇多
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
環境優美，寧靜，床單乾淨，房間大，小朋友很喜歡這間酒店，如果客廳的燈明亮的更加好。洒店員工有禮貌，我們下次去三亞會再住這間洒店。
Stayed 5 nights in Feb 2019

10/10 Excellent

Chunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

환상적인 하이난 산야(海南三亚)

木棉 호텔 주변 시설이 가족과 함께 여행하기에 너무 좋은 환경이어서 정말 좋은 여행이었습니다. (물놀이, 놀이동산, 먹거리, 대형 슈퍼마켓 등)
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

중국 하이난 가족 여행

전반적으로 깨끗하고 넓어서 좋았습니다. 다음에 기회 되면 또 가고 싶습니다.
Stayed 3 nights in Jul 2018

6/10 Okay

Dario

Liked: Property conditions & facilities, room comfort

Restaurante para el desayuno muy regular

la Ubicación ,la habitación e instalaciones buenas y para el precio está bien. Pero el desayuno un desastre a toda hora faltantes y todos los días lo mismo . En momentos picos insuficientes las mesas. Lastima.falta amabilidad del personal restaurante calificación 2
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

KIT TENG

房間得大，
Stayed 1 night in Aug 2018

4/10 Poor

Janet, Hong Kong

Disliked: Cleanliness, property conditions & facilities

Old and many mosquitoes

Old and many mosquitoes, not enough staff. The water park is old and not clean.
Stayed 2 nights in Aug 2018

10/10 Excellent

Wing Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設施周全，值得推薦

整體環境不錯，餐飲種類選擇多元化。只可惜氣溫有點冷，沒有機會體驗酒店範圍內的水上活動設施。
Stayed 3 nights in Jan 2018