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Quito Hotel

Property class: 2.5

Photo gallery for Quito Hotel

Interior detail
View from property
Room
Coffee service
Interior

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View map
Quito, 36, Santiago, Region Metropolitana, 8330026
  • Place, Pontifical Catholic University of Chile
    ‪1 min walk‬
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪4 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Double Room

Room

Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Room

Triple Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Room

Quadruple Room

  • 31 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Single Room

Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Santiago

At Quito Hotel you'll be within a 20-minute stroll of popular places like Plaza de Armas and Palacio de la Moneda. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Downtown Santiago hotel include Costanera Center and Parque Arauco Mall.

What's nearby

  • Pontifical Catholic University of Chile - 1 min walk - 0.1 km
  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Lastarria District - 4 min walk - 0.4 km
  • Barrio París-Londres - 8 min walk - 0.7 km
  • Palacio de la Moneda - 14 min walk - 1.2 km

Getting around

  • Catholic University Station - 5 min walk
  • Santiago Central Station - 15 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • ‪Sandwichería Imperio - ‬3 min walk
  • ‪Soho - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Matilda Coffee Shop - ‬2 min walk
  • ‪Café Bárbara - ‬3 min walk

About this property

Quito Hotel

There's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Quito Hotel. Self parking is free.
  • 20 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Coffee shop
Quito Hotel offers 20 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per stay)
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: USD 4 for adults and USD 4 for children
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 4 for adults and from USD 4 for children
  • Nearby parking fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Quito Hotel Santiago
Quito Santiago
Hotel Quito Santiago
Hotel Quito
Quito Hotel Hotel
Quito Hotel Santiago
Quito Hotel Hotel Santiago

Frequently asked questions

What is the cancellation policy at Quito Hotel?

Quito Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Quito Hotel?

Yep, Quito Hotel has a free self car park.

Does Quito Hotel serve breakfast?

Sure does, continental brekkie is served daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Quito Hotel?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Quito Hotel?

Check-in begins at 3:00 PM. Check-out time is 12:30 PM.

Quito Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 5 out of 32 reviews
Rating 8 - Good. 9 out of 32 reviews
Rating 6 - Okay. 8 out of 32 reviews
Rating 4 - Poor. 5 out of 32 reviews
Rating 2 - Terrible. 5 out of 32 reviews

6.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Gostei da hospitalidade, as pessoas muito gentis. E não gostei da limpeza e nem do banheiro, o chuveiro não era muito quente.
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Qual é sua expectativa?

Minha estadia no Hotel Quito foi agradável e inesperada pelo bom atendimento. Alguns pontos importantes para os próximos hóspedes são: - Este hotel foi um dos poucos(na minha situação de check-in antecipado) que abria a conversa e outras possibilidades. - A localização para quem deseja visitar a cidade caminhando é incrível, fica ao lado do Cerro Santa Lucia. - Fica situado em uma rua pacata, sem fluxo intenso de automóveis, na verdade vi somente um carro passando na rua entre o período que fiquei hospedado. - Em relação a estrutura, simples e diretamente explico, que tudo está relacionado a sua expectativa. Se o hotel fosse relacionado como Boutique/ Experience, com pequenos ajustes apenas, seria três vezes mais caro e atenderia completamente a estes adjetivos. Posso dizer que, o hotel conta com um elevador antigo, com pequena capacidade, mas que funciona perfeitamente, tanto que levamos 2 Malas grandes e 3 pequenas através dele para o quarto. Tem um pequeno corredor que liga todos os quartos. O meu quarto em específico ficava no final do corredor, estava limpo, contava com móveis antigos e um televisor antigo, seu tamanho é padrão comparado a outros locais. Em relação ao banheiro, o meu ficava fora do quarto, mas literalmente uma porta de distância, que aparentemente era de uso exclusivo. Tamanho grande, chuveiro esquenta, toalhas limpas e limpeza ok. Ao fim, diante da minha expectativa, que era ficar poucas horas no hotel aguardando ao vôo, foi superada.
Stayed 1 night in Jun 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff very friendly and helpful Very dirty, old, falling apart, no private bathroom, not enough tables for breakfast Very poor breakfast
Stayed 3 nights in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pecimo hotel

Muito ruim
Stayed 7 nights in Sep 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Céntrico pero necesita mejorar

Es un hotel céntrico y el personal muy agradable. Las instalaciones son viejas, están algo descuidadas y la limpieza es bastante mejorable.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Antique Hotel

It’s like staying over at grandma’s house. The place is cozy, safe and above all, warm in the winter and coming from Southern California, that’s extremely important to me. It gets cold at night in Chile! My bathroom had a deep old fashioned tub and I took a HOT bath with HOT running water which is the only real luxury I care about. The breakfast consists of a huge piece of French style baguette, butter, jelly, cheese, hot milk and OJ. The best way to describe this hotel is like a French country house. The staff here remind me of my grandparents and the staff have real intentions of keeping you safe. The Hotel had a unique charm that you won’t find anywhere else.
Stayed 8 nights in Aug 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésimo.

Esta en el centro, no alcancé a hacer algo porque llegu tarde, internet débil, falta champú, jabón baño frío y cortina con hongos, no dan desayuno antes de 7:30 hrs dejo ella mismo 6:10 hrs. P/ tomar el vuelo. Muy mala experiencia no tiene calidad directamente éste alojamiento.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, buena atención, lo unico criticable es el estado del piso con palmetas sueltas.
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos resulto muy comido y adecuado a nuestros requerimientos. El precio bueno. Estamos reservando de nuevo.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel très simple mais familial avec des concierges disponibles et sympas. très proche de la ligne 1 du métro (Santa Julia ou Universadad catolica). Le wifi ne fonctionne pas dans la chambre alors le hall devient un endroit de rendez-vous.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like staying over Grandmas house

You’re placed under house arrest due to the fact you’re buzzed in and out of the hotel and they take your keys every time you exit. The night keeper, Sergio, who reminds me a lot of my grandpa even locks the door with a pad lock and I suppose I can appreciate that because I was kept safe. Just like my grandpa, the night keeper, never said anything but frowned upon any visits and he didn’t hesitate to scold me if I didn’t follow the “rules”. The staff have very traditional and old fashioned values. I never felt judged, maybe just a bit of concern just like grandparents. It was cozy and comfortable. If your an American, you may find it odd to only have a huge piece of white bread everyday for breakfast but people there in general have white bread all day. I never ate so much white bread in my life! In short, I guess it’s part of the Chilean experience.
Stayed 6 nights in Feb 2018
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

7 dias no hotel quito

Hotel simples mas com excelente localização e atendimento
Stayed 8 nights in Jan 2018
Verified review

4/10 Poor

Liked: Staff & service, room comfort
Disliked: Cleanliness

Falta limpeza e manutenção

Os proprietários do hotel são adoráveis, a localização é ótima, o prédio é bom, assim como o espaço do quarto. O que falta é limpeza e manutenção. O quarto tinha muito pó e quando fizemos check in havia muitos fios de cabelo nos lençóis. Pedimos para trocar.
Stayed 5 nights in Jan 2018
Verified review

6/10 Okay

Liked: Staff & service

Very very friendly staff

Very friendly staff, very helpful and accommodating. Old hotel with old plumbing. Clean room.
Stayed 2 nights in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness

pequeño pero buena atencion

bien, lugar tranquilo y seguro
Stayed 1 night in Oct 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy muy sucio

La habitación estaba terriblemente sucia, las sabanas sin cambiar y llenas de pelos de otras personas. Bastante asqueroso. Una lástima porque el personal fue muy amabl
Verified review

6/10 Okay

Liked: Staff & service

Hotel honesto

Passei tres noites no hotel, ele esta muito muito muito bem localizado na area central de santiago com duas estações de metro perto, e vários pontos turísticos também. O hotel é pequeno e antigo, o quarto que fiquei nao tinha muita luz natural. A equipe é muito atenciosa e flexível. Nao sei se é adequado dizer 3 estrelas, mas digo um 2 estrelas solidas.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very old and no maintenance...

Hotel is very very old, rooms are creepy, bathrooms also. Located in downtown. Price-quality ratio is excesivly high! Breakfast started at 8 am!!!
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

It is a simple home...and that is home.

You get what you pay for. It is very low priced option. Clean, simple and nice. Not too many amenities and that goes without saying. People are very nice, warm, welcoming, helpful and friendly.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um Hotel Decepcionante

Instalações velhas, péssima higiene, pessoal despreparado, roupas de cama e toalhas de banho velhas e rasgadas. Não é um hotel, é uma residência onde os donos aparentemente alugam os quartos do prédio. Banheiro horrível, que nunca é limpo durante sua estadia. Toalhas são trocadas a cada dois dias. O café da manhã é ridículo (pão, manteiga e café) e o local só possui três mesas de dois lugares cada uma. Não recomendo esta opção para ninguém que queira se hospedar em Santiago. A Expedia deveria retirar este hotel de seu site para não enganar mais nenhum interessado.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

It was horrible, the place was not clean. Only stay one night out of the three I had booked, because in the morning I woke up with flea bites. Told the manager I'm still waiting for the refund for the other two nights. Not worth the stay.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Hotel simple mais complet et prix correct

Hotel simple mais bien situé, qui a du être très il y a de nombreuses années mais qui maintenant un peu viellot. Le personnel est néanmoins très agréable et serviable, la salle de bain propre et le petit déjeuner très complet, on ne manque de rien. Et le prix est correct.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien ubicaco

No volvería ni siquiera tiene calefacción. Te proporcionan una estufa a gas solo si la pedís.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadia

acogedora, buena atenciòn en general
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice

This hotel is in a great location, offers a very good breakfast, decent internet connection, friendly personnel. The shower sometimes changes water temperature autonomously but... this gives the extra spice to the overnight. Highly recommended.