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Barceló Guatemala City

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Barceló Guatemala City

Enjoy a formal outdoor dining experience surrounded by lush greenery and a natural rock formation.
Relax in this spacious room with a large bed, desk, and city view.
Stunning lobby with a grand staircase, leather sofas, and lush greenery.
Relax by the rectangular pool surrounded by lounge chairs and sunbeds, with a smaller pool nearby.
Relax and unwind in our spacious bar area, featuring a barista station, comfortable seating, and flat-screen TVs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is AU$130
includes taxes & fees
3 Aug - 4 Aug

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • La Aurora Zoo
    ‪8 min walk‬
  • U.S. Embassy in Guatemala
    ‪16 min walk‬
  • Oakland Mall
    ‪17 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Room, Terrace

Superior Room, Terrace

Superior Room, Terrace

9.0 out of 10
Wonderful
(192 reviews)

Highlights

Terrace
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room (Superior)

Executive Room (Superior)

Executive Room (Superior)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
Bathrobes
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Premium Level)

Superior Room (Premium Level)

Superior Room (Premium Level)

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
Club Lounge
LED TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Duplex Premium Level

Suite Duplex Premium Level

Suite Duplex Premium Level

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Club Lounge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Zona 10
  • Pool
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About the area

Guatemala City

A luxury stay in Guatemala City awaits you at Barceló Guatemala City. Within a 20-minute stroll, you'll find Children's Museum and Oakland Mall. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 24 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 11 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 4.5-property class Zona 9 hotel, you'll be 1.7 km (1.1 mi) from Natural History Museum and 4 km (2.5 mi) from Teatro Nacional.

What's nearby

  • La Aurora Zoo - 8 min walk - 0.7 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • Embassy of Mexico in Guatemala - 16 min walk - 1.4 km
  • Oakland Mall - 17 min walk - 1.5 km
  • Paseo Cayala - 6 min drive - 4.3 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury hotel with 3 restaurants and full-service spa
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Barceló Guatemala City offers 397 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 100% renewable energy
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Barceló Guatemala City?

Barceló Guatemala City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Guatemala City?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Barceló Guatemala City on 3 Aug 2025 start from AU$129.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Guatemala City?

Yep, Barceló Guatemala City has a free self car park.

Is there a spa on site at Barceló Guatemala City?

Yep, there is an onsite spa at Barceló Guatemala City. You'll enjoy services like massages.

Does Barceló Guatemala City have a pool?

Yep, and guests love it! Barceló Guatemala City has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Barceló Guatemala City?

Barceló Guatemala City features a full-service spa, a 24-hour health club and an outdoor pool.

Does Barceló Guatemala City serve breakfast?

Yep, our guests can't get enough of the buffet breakfast here! Available daily from 6:00 AM to 11 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Barceló Guatemala City?

Yep, there's a free airport shuttle that runs from 4 AM - 11 PM at scheduled times.

Is there a bar or restaurant at Barceló Guatemala City?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Guatemala City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Guatemala City?

No, pets and service animals are not allowed.

Barceló Guatemala City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2108 out of 2907 reviews
Rating 8 - Good. 449 out of 2907 reviews
Rating 6 - Okay. 175 out of 2907 reviews
Rating 4 - Poor. 77 out of 2907 reviews
Rating 2 - Terrible. 98 out of 2907 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. Staff was friendly and helpful. I especially enjoyed the pool area.
Stayed 2 nights in Apr 2025

6/10 Okay

Devora

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

IAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

zuliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin Mauricio

Stayed 2 nights in Apr 2025

10/10 Excellent

Mario

Great service
Stayed 7 nights in Mar 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"I had an excellent experience during my stay. The hotel was clean, comfortable, and well-maintained. Staff were courteous and attentive throughout. And easy access to parking .
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to the airport and they can pick you up and get you back and the location is in mid city very convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel, Lenexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Great staff
Stayed 5 nights in Apr 2025

8/10 Good

Wiliam lopez Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mario, Saint Petersburg

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Barcelo has vastly declined over the past 10 years. As newer hotels come about- it fails to make necessary property improvements and needs a major overhaul. Even reporting broken lights in the room, dirty bathroom, and carpeting that is more than 20 years old makes it feel dingy and unbecoming. The breakfast offerings seem to all have the lower-class appearance of a cheaper buffet and younger waitstaff appear to be less interested in the diners and their experiences. We paid for friends to join us for breakfast at $24 per person. But- the whole buffet hot plate meals looked a day old. I don’t think it remains in the top 10 places in Guatemala City to stay now. Also, even areas like parking- attendants previously came to help one from their car- now- you don’t even see an attendant and can’t find a cart for luggage. An unfortunate turn…
Stayed 1 night in Feb 2025

10/10 Excellent

Eric, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay. I'll book again.
Stayed 1 night in Apr 2025

10/10 Excellent

Margarita

Stayed 1 night in Apr 2025

10/10 Excellent

Jorge M

Liked: Cleanliness, staff & service, amenities
Nice place very comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a layover

Faultless service, lovely staff, sooo close to the airport, complimentary transfers, lovely ambiance
Stayed 1 night in Apr 2025

10/10 Excellent

Victoria

Stayed 1 night in Apr 2025

8/10 Good

Rodolfo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Experience That Started with Challenges but Ended with Outstanding Customer Service During my recent stay at Barceló Guatemala City, I faced some difficulties while trying to extend my reservation and avoid changing rooms. Initially, the experience was not what I expected, as I encountered communication barriers and a lack of clarity regarding the available options. However, I want to acknowledge that the hotel responded positively. After I shared my concerns, the team demonstrated professionalism and a genuine customer-focused approach, agreeing to make the room change in a proper and efficient manner, which definitely improved my overall experience. I sincerely appreciate that my feedback was heard and that concrete actions were taken to resolve the issue. That kind of attitude makes a real difference and shows a true commitment to quality service. It is only fair to recognize when a hotel not only offers good facilities, but also the ability to respond with kindness and efficiency when things don't go as planned. Thank you for that gesture and for your attention to detail.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made my first time trip to Guatamala amazing. Would definitely recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jenny Aracely

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

10/10 Excellent

Antonio R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !!
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent value
Stayed 1 night in Apr 2025

10/10 Excellent

Manuel, Pacoima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and facilities were very clean, the bathroom is a little warned out it might need a refresh
Stayed 1 night in Apr 2025

8/10 Good

KAREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025