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Best Western Plus Santa Barbara

3.5 star property
Hotel in Santa Barbara with coffee shop/cafe and outdoor pool

Photo gallery for Best Western Plus Santa Barbara

Daily cooked-to-order breakfast for a fee
Free toiletries, hair dryer, bathrobes, towels
Garden
Premium bedding, in-room safe, individually decorated
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$247
includes taxes & fees
10 Feb - 11 Feb

Explore the area

View map
2220 Bath Street, Santa Barbara, CA, 93105
  • Place, Santa Barbara Cottage Hospital
    ‪5 min walk‬
  • Place, Upper State Street
    ‪15 min walk‬
  • Place, Mission Santa Barbara
    ‪15 min walk‬
  • Airport, Santa Barbara, CA (SBA-Santa Barbara Municipal)
    ‪11 min drive‬

Room options

Queen Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Apartment

  • Sleeps 4

Two Double Apartment

  • Sleeps 6

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Townhome, Multiple Beds, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Standard Townhome, Multiple Beds, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Standard Townhome, Multiple Beds, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment, 2 Double Beds, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Premium bedding, in-room safe, individually decorated

Standard Apartment, 2 Double Beds, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Premium bedding, in-room safe, individually decorated

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

Premium bedding, in-room safe, individually decorated

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchen, Poolside (Living Room, Full Kitchen)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Kitchen, Poolside (Living Room, Full Kitchen)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
TV
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Premium bedding, in-room safe, individually decorated

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized fridge/freezer
TV
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Kitchen

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchen
TV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Kitchen

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Double Beds, Non Smoking, Kitchen

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Queen Apartment With Full Kitchen

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Poolside, Living Room, Full Kitchen, Microwave and Refrigerator, Robe

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Robe, Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, Sofabed, Microwave and Refrigerator, Robe, Wi-Fi

  • Sleeps 6

1 King Bed, Non-Smoking, Larger Room, Sofabed, Microwave and Refrigerator, Robe, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Kitchen, Microwave And Refrigerator, Wi-Fi, Robe

  • Sleeps 2

1 Queen Bed, Non-Smoking, Kitchen, Microwave And Refrigerator, Wi-Fi, Robe

  • Sleeps 2

2 Double Beds, Non-Smoking, Kitchen, Microwave And Refrigerator, Wi-Fi, Robe

  • Sleeps 4

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 6

Standard Townhome, Multiple Beds, Non Smoking, Kitchen (Living Room; Sofabed, Full Kitchen)

  • Sleeps 6

Two Double Room

  • Sleeps 4

King Room

  • Sleeps 2

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Exterior

Ramada by Wyndham Santa Barbara

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  • Breakfast included
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4.4 out of 5, Excellent, 1,002 reviews
The price is AU$280
includes taxes & fees
8 Feb - 9 Feb
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About the area

Santa Barbara

At Best Western Plus Santa Barbara you'll be within just a 5-minute stroll of Santa Barbara Cottage Hospital and within 20 minutes of Mission Santa Barbara. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Live Oak Cafe, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and pool loungers. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7 AM and 11:30 AM. .Attractions within a 10-minute drive of this 3.5-property class Oak Park hotel include Santa Barbara Harbor and Santa Barbara Bowl.

What's nearby

  • Santa Barbara Cottage Hospital - 5 min walk - 0.5 km
  • Upper State Street - 15 min walk - 1.3 km
  • Mission Santa Barbara - 15 min walk - 1.3 km
  • Arlington Theater - 20 min walk - 1.7 km
  • Santa Barbara County Courthouse - 4 min drive - 2.6 km

Getting around

  • Santa Barbara Station - 9 min drive
  • Santa Barbara, CA (SBA-Santa Barbara Municipal) - 12 min drive

Restaurants

  • ‪Super Cucas - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Santa Barbara Chicken Ranch - ‬11 min walk
  • ‪Mission Street Ice Cream and Yogurt - Featuring McConnell's Fine Ice Creams - ‬7 min walk
  • ‪IHOP - ‬16 min walk

About this property

Best Western Plus Santa Barbara

Hotel in Santa Barbara with coffee shop/cafe and outdoor pool
Best Western Plus Santa Barbara offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Santa Barbara. Free self parking is available.

This 3.5-star Santa Barbara hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 9 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Santa Barbara offers 122 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

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Best Western Plus Pepper Tree Inn
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,085 reviews
The price is AU$275
includes taxes & fees
8 Feb - 9 Feb
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:30 AM for a fee: USD 15 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Live Oak Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Encina
Best Western Encina Lodge
Best Western Plus Encina
Best Western Plus Encina Lodge
Best Western Plus Encina Lodge Hotel
Best Western Plus Encina Lodge Hotel Santa Barbara
Best Western Plus Encina Lodge Santa Barbara
Encina Lodge
Best Western Encina Hotel
Best Western Plus Encina Hotel Santa Barbara
Best Western Plus Encina Santa Barbara
Best Western Plus Encina Inn Suites
Best Western Santa Barbara
Best Western Plus Encina Inn Santa Barbara
Best Western Plus Encina Inn
Best Western Plus Encina Lodge Suites
Best Plus Santa Barbara
Best Western Plus Encina Inn Suites
Best Western Plus Santa Barbara Hotel
Best Western Plus Santa Barbara Santa Barbara
Best Western Plus Santa Barbara Hotel Santa Barbara

Frequently asked questions

Is parking available at Best Western Plus Santa Barbara?

Yep, Best Western Plus Santa Barbara has a free self car park.

How much does it cost to stay at Best Western Plus Santa Barbara?

As of 5 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Barbara on 10 Feb 2026 start from AU$247.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Santa Barbara?

The closest beach to Best Western Plus Santa Barbara is Arroyo Burro Beach (3.7 km).

Does Best Western Plus Santa Barbara have a pool?

Best Western Plus Santa Barbara has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Best Western Plus Santa Barbara a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Santa Barbara.

Does Best Western Plus Santa Barbara serve breakfast?

Sure does, cooked-to-order breakfast is served daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Best Western Plus Santa Barbara?

No, Best Western Plus Santa Barbara does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Santa Barbara?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Santa Barbara?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Santa Barbara?

No, only service animals are allowed.

Best Western Plus Santa Barbara Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

We had a fabulous stay!!! And we love the restaurant!
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend to get away

Beautifully remodeled hotel. Clean and comfortable.
Stayed 1 night in Sep 2025

8/10 Good

Maggie

This is a great place to stay if you have a loved one at cottage Hospital. I was able to walk from the hotel to the hospital within minutes. I could also walk to the Live Oak Café to have dinner. I never had to pay for parking because I never had to move my car. The bed was very comfortable and the staff was courteous.
Stayed 2 nights in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks recently renovated. Very clean and modern looking. Rooms serviced daily without having to request, which seems to be rare these days. Quiet. Ample free parking. Nice lobby area. Only downside was the internet which kept dropping me.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bar was stocked, patio small but very nice exposure, room clean as a whistle......dark rug poor choice in renovation but otherwise great. Parking easy and good. Everything just fine.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ingrid

Stayed 1 night in Oct 2025

4/10 Poor

Vince

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The apartment we had. Was very outdated. It has dirty carpet that must have been 50 years old. The bathroom had no windows or fans so the apartment smelled of mold.
Stayed 9 nights in Sep 2025

10/10 Excellent

Edgar

Stayed 3 nights in Oct 2025

10/10 Excellent

Marc-Olivier

Stayed 1 night in Sep 2025

10/10 Excellent

Grant, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe area with clean rooms and friendly staff and restaurant on motel premises was very convenient.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Jun 2025

2/10 Terrible

Olivia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely terrible experience. A man looked through my bathroom window while I was inside undress, and when I reported it, the staff showed no urgency or concern for my safety. I was the one who had ask to be moved, and instead of making it right, they downgraded my room to an old and hot room. The next day the GM later offered some compensation, but the real issue was never about money it was about safety. I couldn’t sleep the first night, I felt unsafe the entire stay, and the night staff were rude and dismissive. For the amount I paid, this was unacceptable. I will never stay at a Best Western Plus again.
Stayed 2 nights in Sep 2025

10/10 Excellent

William, Santee

Stayed 2 nights in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness
Very clean, everything you needed in a nice suburban neighborhood
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aviary is a nice touch!
Stayed 1 night in Sep 2025

10/10 Excellent

Dennys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Huilin

Liked: Cleanliness, staff & service, property conditions & facilities
Very big room with separate living room and dining area. Actually very similar to one-bed and two bedroom apartments. Check in and check out are a breeze process. Building is a bit on older side but is well kept. Within10 mins driive to major attrations in town. Overall good experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Garrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well kept. Quiet neighborhood.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

4/10 Poor

Haruhisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t cancel my stay
Stayed 1 night in Sep 2025

2/10 Terrible

Jeffrey

Stayed 3 nights in Aug 2025

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing 👏 i love it 😀
Stayed 1 night in Sep 2025

8/10 Good

Rony

Stayed 1 night in Aug 2025