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Bahia Principe Fantasia Tenerife - All Inclusive

5.0 star property
All-inclusive property with 5 restaurants, steps from Golf del Sur Course

Photo gallery for Bahia Principe Fantasia Tenerife - All Inclusive

7 outdoor pools, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
5 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, memory-foam beds, minibar, in-room safe
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Avenida JM Galván Bello, San Miguel de Abona, Canary Islands, 38639
  • Place, Golf del Sur Course
    ‪2 min walk‬
  • Place, Complejo Turístico Amarilla Golf
    ‪3 min walk‬
  • Place, Amarilla Golf and Country Club
    ‪9 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪10 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Sofa bed - twin
Memory foam bed
  • Sleeps 4
  • 1 King Bed

View all photos for Family Master Suite Sea View

Premium bedding, memory-foam beds, minibar, in-room safe

Family Master Suite Sea View

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Sofa bed - twin
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Memory foam bed
Ceiling fan
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Swim Up Junior Suite (Adults Only)

Premium bedding, memory-foam beds, minibar, in-room safe

Swim Up Junior Suite (Adults Only)

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Sofa bed - twin
  • Sleeps 3
  • 1 King Bed

View all photos for Family Master Suite

Premium bedding, memory-foam beds, minibar, in-room safe

Family Master Suite

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Sofa bed - twin
Memory foam bed
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Suite Sea View

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Suite Sea View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Separate bedroom
Memory foam bed
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

About the area

San Miguel de Abona

A luxury stay in the heart of San Miguel de Abona awaits you at Bahia Principe Fantasia Tenerife - All Inclusive. Within steps you'll find Golf del Sur Course and Amarilla Golf and Country Club within a 15-minute stroll. Highlights at this all-inclusive property include 5 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering at Bahia Spa can include hot stone massages, sports massages and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, ECHEIDE, serves international cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, free kids' club, gym and steam room. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of self parking. .Within a 20-minute drive of this 5-property class San Miguel de Abona property, attractions include Siam Park and Las Vistas Beach.

What's nearby

  • Golf del Sur Course - 2 min walk - 0.2 km
  • Complejo Turístico Amarilla Golf - 3 min walk - 0.3 km
  • Amarilla Golf and Country Club - 9 min walk - 0.8 km
  • Playa Amarilla - 15 min walk - 1.3 km
  • Playa San Blas - 19 min walk - 1.6 km

Getting around

  • Tenerife (TFS-Tenerife South) - 14 min drive

Restaurants

  • ‪Queen Mary 2 - ‬17 min walk
  • ‪Legends Café Bar - ‬6 min walk
  • ‪Irish Pub - ‬15 min walk
  • ‪La Terraza - ‬11 min walk
  • ‪The Great Wall - ‬18 min walk

About this property

Bahia Principe Fantasia Tenerife - All Inclusive

All-inclusive property with 5 restaurants, steps from Golf del Sur Course
Bahia Principe Fantasia Tenerife - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Bahia Principe Fantasia Tenerife - All Inclusive, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi.

A children's pool, a health club, and a steam room are also featured at the luxury Bahia Principe Fantasia Tenerife - All Inclusive. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean San Miguel de Abona property is smoke free.

  • 525 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 2018
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Bahia Principe Fantasia Tenerife - All Inclusive offers 525 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Memory foam beds feature premium bedding. LED televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This San Miguel de Abona property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Bahia Spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant Nemuru
  • ECHEIDE
  • Italian Rest. Paradiso
  • Pool Rest. Dreams Factory
  • Steak House Ladon

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2018
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property uses geothermal energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fantasia Bahia Principe Tenerife All Inclusive
Bahia Principe Fantasia Tenerife
Bahia Principe Fantasia Tenerife All Inclusive
Fantasia Bahia Principe Tenerife All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Fantasia Tenerife - All Inclusive?

Bahia Principe Fantasia Tenerife - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahia Principe Fantasia Tenerife - All Inclusive?

Yep, Bahia Principe Fantasia Tenerife - All Inclusive has a covered self car park for EUR 15 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Bahia Principe Fantasia Tenerife - All Inclusive?

Yep, Bahia Principe Fantasia Tenerife - All Inclusive is a short 20-minute walk from Tenerife Beaches.

Is there a spa on site at Bahia Principe Fantasia Tenerife - All Inclusive?

Yep, Bahia Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Bahia Principe Fantasia Tenerife - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Fantasia Tenerife - All Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 10:00 AM to 7:00 PM.

Does Bahia Principe Fantasia Tenerife - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Fantasia Tenerife - All Inclusive?

Bahia Principe Fantasia Tenerife - All Inclusive features 2 poolside bars, 7 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and room service.

What makes Bahia Principe Fantasia Tenerife - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Fantasia Tenerife - All Inclusive.

Is Bahia Principe Fantasia Tenerife - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Bahia Principe Fantasia Tenerife - All Inclusive is a hit with families.

Is there a free airport shuttle available at Bahia Principe Fantasia Tenerife - All Inclusive?

No, Bahia Principe Fantasia Tenerife - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Bahia Principe Fantasia Tenerife - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Bahia Principe Fantasia Tenerife - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Fantasia Tenerife - All Inclusive?

No, only service animals are allowed.

Is there a golf course on site at Bahia Principe Fantasia Tenerife - All Inclusive?

There isn't one on site, but Golf del Sur Course is a short 3-minute walk away.

Bahia Principe Fantasia Tenerife - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 522 out of 804 reviews
Rating 8 - Good. 174 out of 804 reviews
Rating 6 - Okay. 59 out of 804 reviews
Rating 4 - Poor. 23 out of 804 reviews
Rating 2 - Terrible. 26 out of 804 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, the staff are just excellent as well, nothing is a problem for them, always engaging and smiling.
Stayed 9 nights in Oct 2025

10/10 Excellent

Joanne

Stayed 7 nights in Oct 2025

10/10 Excellent

R

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean throughout. Loads of helpful staff
Stayed 7 nights in Oct 2025

10/10 Excellent

ben Robert Alan

Stayed 7 nights in Oct 2025

8/10 Good

Matt

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Stayed 8 nights in Oct 2025

10/10 Excellent

Karly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 7 nights in Oct 2025

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Stayed 9 nights in Oct 2025

10/10 Excellent

Valentine

Stayed 11 nights in Oct 2025

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel there needs to be more options in the restaurant for guests with allergies. My daughter has a milk allergy and there wasn't a great choice of food available to her.
Stayed 7 nights in Oct 2025

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not adult only friendly

This place is not suitable for adults. This is Disney for kids. They are allowed in all areas. That includes the bars. This should not be labeled adults only as kids have access to this area as well with a full court behind the rooms. Walk path along side the supposed adult only area . Not to mention the kids club house was right in front of the adult only area. They also locked us in after 8pm from the path that had the good restaurants. This was a horrible experience!
Stayed 5 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family weeks stay

Fabulous hotel along with such happy staff. Food at the buffet is excellent, always plenty of choice....food & service at the A La Carte needs work !! Waiters not interested & food not as good as it should be. Pools are so good...very clean but the pools ides/tiled walkways are lethal...accidents everyday with people, kids & adults, slipping up....along with lots of cracked tiles which are like glass. I cut my foot on one but couldn't be bothered to complain....but there are far too many broken tiles along with all the tiles need to be changed to non-slip before there is a serious head injury !! Totally disagree with having to pay for entertainment in the theatre !!
Stayed 7 nights in Sep 2025

10/10 Excellent

David John

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent, hotel set up fantastic for small children, but if you want anything extra like to see extra shows or extra visits to themed restaurants you have to pay, and game rooms for kids but again you have to pay
Stayed 7 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property never disappoints. The hotel and staff are amazing and are more than happy to make your stay the best ever.
Stayed 14 nights in Aug 2025

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, very clean, great staff

I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
View from our room
Probably should have cleaned up before taking this picture!
Late afternoon from swim-up pool towards room
swim up pool by night
Stayed 4 nights in Sep 2025

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
Stayed 8 nights in Aug 2025

4/10 Poor

Jordan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
Stayed 9 nights in Aug 2025

10/10 Excellent

Rajvinder

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing and breathtaking. It felt like a dream that we did not want to end.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2025

10/10 Excellent

Honey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. The staff work tirelessly to ensure a 5 star experience. The highlight was the kids club team who were amazing with the kids throughout our stay. Resort is big enough with so much activities that it keeps you entertained for the entire stay.
Stayed 7 nights in Aug 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2025

6/10 Okay

Liam

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 10 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 5 nights in Aug 2025

8/10 Good

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
Stayed 8 nights in Jul 2025

10/10 Excellent

Kalok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025