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Urban Green Hotel & Suites

4.0 star property

Photo gallery for Urban Green Hotel & Suites

Front of property
Interior
Interior
Property entrance
42-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$100
includes taxes & fees
19 May - 20 May

Explore the area

View map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About the area

San José

Urban Green Hotel & Suites puts you in the heart of San José, within steps of Plaza de la Cultura and Pre-Colombian Gold Museum. Highlights at this hotel include a complimentary breakfast, free self-parking and a steam room. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. Plus you'll find free Wi-Fi in public areas and a gym. .Attractions within a 10-minute drive of this 4-property class Carmen hotel include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater of Costa Rica - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Mercado Central - 7 min walk - 0.6 km
  • National Park - 10 min walk - 0.8 km

Getting around

  • San Jose Procuradiria Museum Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cultura5 - ‬2 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Alma de Café - ‬3 min walk
  • ‪Café La Mancha - ‬1 min walk

About this property

Urban Green Hotel & Suites

Urban Green Hotel & Suites offers its guests a steam room and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

  • 100 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and body scrubs.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites

Urban Green & Suites San Jose

Urban Green Hotel & Suites Hotel

Urban Green Hotel & Suites San José

Urban Green Hotel & Suites Hotel San José

Frequently asked questions

What is the cancellation policy at Urban Green Hotel & Suites?

Urban Green Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban Green Hotel & Suites?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on 19 May 2026 start from AU$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Urban Green Hotel & Suites?

Yep, Urban Green Hotel & Suites has a free self car park.

Is there a spa on site at Urban Green Hotel & Suites?

There's no onsite spa, but this property does offer services like body scrubs as well as deep-tissue massages.

What makes Urban Green Hotel & Suites a romantic place to stay?

Couples spa treatments, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites serve breakfast?

You bet, travelers highly rate the free full brekkie here! Offered on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Urban Green Hotel & Suites?

No, Urban Green Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Urban Green Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Urban Green Hotel & Suites?

No, pets and service animals are not allowed.

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 276 out of 553 reviews
Rating 8 - Good. 153 out of 553 reviews
Rating 6 - Okay. 68 out of 553 reviews
Rating 4 - Poor. 26 out of 553 reviews
Rating 2 - Terrible. 30 out of 553 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

ERIC

Liked: Cleanliness, amenities
Staff was great and friendly the stay is definitely good for a layover or a few days.
Stayed 1 night in Jan 2026

8/10 Good

Robert E, Little Rock

Liked: Cleanliness
The room was excellent and the staff were very nice
Stayed 4 nights in Feb 2026

8/10 Good

Gwenda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was a fantastic introduction to Costa Rican food and the guy who served us was very friendly and helpful Location is in the centre of town within walking distance of /near the sights Our room was a big claen room with plenty of room with a safe coffee filter ironing board and iron all of which we did not expect There is a communal area on the landings for people to use too Staff were friendly and helpful
Stayed 2 nights in Jan 2026

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities
The location was most convenient to all of the sights in downtown San Jose and walkable to many eateries and shops.
Stayed 3 nights in Jan 2026

6/10 Okay

alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I got there and was not room available and the nite check gave us the room almost 2 hours latter. We sent a message to the property and staying that I am arriving late, because our flight, that I am traveling with my mother and I need a wheelchair accessible. The nite clerk called the assistant manager and he was screaming at the clerk and stayed that I don’t need to talked to me and not transfer me to talk to me whe while he was on the speaker, very bad experience, specially when you hear a assistant manager screaming on the phone.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect location if you want to see actual wildlife with out having to search for it extensively. Location provides a peaceful spot as it’s not on the main road. Many other tourists we met said they could sleep well because traffic a people were so loud along the strip/main road. We saw monkeys on a mango tree right outside our room and many exotic birds too. There’s also a beautiful peacock that greets you every time you come back to the property. Very safe spot too. This is the place to stay in cahuita/pueto vargas for sure. The owner is also very educated with the area and gave us many suggestions for adventures and sight seeing that never disappointed.
Stayed 2 nights in Jan 2026

8/10 Good

Louigi

Stayed 1 night in Jan 2026

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, bed was very comfortable. I am a terrible sleeper and I like a firm mattress with pillowtop which is exactly what they had. I had an issue with m y first room as it had a connecting door to another room where some young folks were kind of loud. They easiily moved me to a new one without a connecting door. Word of advice: if you are a light sleeper, you may want a room that either does not have a window or is higher up, 5th floor? , as the traffic noise can be loud. San Jose is a busy city. Very pleasant staff, free breakfast: eggs, granola yogurt, juice, fresh fruit. good enough for me!
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Just the best
Stayed 1 night in Jan 2026

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Julliete

Stayed 1 night in Jan 2026

8/10 Good

margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room appears clean. The bathroom was spotless but the carpet is the usual motel carpet. One of the lightswitches did not work and the small hallway had a light that was motion sensored. You could make it to the bathroom without turning on but it could be irritating if you left something in your suitcase and didn't want to wake your partner. The front desk staff was super helpful in many ways. We left our rental car in the parking lot and the key with the staff and the car company picked it up! What a great deal, Now we can take a cab to the airport as our car company, Adobe , also a bunch of friendly helpful people, is not at the airport at all. The hotel staff also helped us switch rooms as our other room had an adjoining door to the next room which, from the sound of it,was full of 20 somethings yucking it up. I will admit I am the worst sleeper around so didn't want to hear them and we got a room on the top floor with no adjoining door. Also, the first room, 3rd floor, had a balcony , which seems nice but this hotel is downtown in the busiest part of the city. So the noise is a bit too much for my neurotic bad sleeping. 5th floor room had windows but they did not open so less noise. Very comfortable bed with the best combination of firm with a soft pillow top. They do have shampoo, etc.
Stayed 1 night in Jan 2026

8/10 Good

Sasikumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, spacious rooms, parking was very tight in the underground area. Location is awesome.
Stayed 1 night in Dec 2025

10/10 Excellent

Johnny

Stayed 2 nights in Jan 2026

10/10 Excellent

Carolina, CARY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was great, hotel impeccable. Staff super friendly. The area is not the nicest, but we knew that to begin with.
Stayed 1 night in Dec 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Modern, clean and spacious room. Very well located, within 1 block of the center of town. We stayed for one night, but did not have hot water. They attempted to restart the water heater, but apparently didn’t work. An inconvenience that I hope was temporary and the next guests did not have that problem.
Stayed 1 night in Dec 2025

10/10 Excellent

Apoorv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good service was good
Stayed 1 night in Dec 2025

6/10 Okay

TUNG YAT

Stayed 2 nights in Dec 2025

10/10 Excellent

Darrell

Liked: Cleanliness
Very nice place to stay. Extremely quite abs you will get aa great night of sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Jurgen

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2025

8/10 Good

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

6/10 Okay

Yesika

Travelled with family and small children
Disliked: Staff & service
Property had very little space for parking on our last day someone was blocking our car and staff couldn’t figure out who the car belong to! Hotel is in the heart of downtown super crowded!
Stayed 2 nights in Dec 2025

2/10 Terrible

Al

Stayed 1 night in Dec 2025

4/10 Poor

Alireza

Liked: Staff & service
Disliked: Cleanliness
The room was not clean.
Stayed 1 night in Dec 2025