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Urban Green Hotel & Suites

4.0 star property

Photo gallery for Urban Green Hotel & Suites

Reception
42-inch flat-screen TV with cable channels, TV
Property entrance
Front of property
Minibar, in-room safe, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$138
includes taxes & fees
5 Apr - 6 Apr

Explore the area

View map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Family Room, Ensuite

Minibar, in-room safe, laptop workspace, soundproofing

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

About the area

San José

Urban Green Hotel & Suites puts you in the heart of San José, within steps of Plaza de la Cultura and Pre-Colombian Gold Museum. Highlights at this hotel include a complimentary breakfast, free self-parking and a steam room. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. Plus you'll find free Wi-Fi in public areas and a gym. .Attractions within a 10-minute drive of this 4-property class Carmen hotel include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater of Costa Rica - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Mercado Central - 7 min walk - 0.6 km
  • National Museum of Costa Rica - 8 min walk - 0.7 km

Getting around

  • San Jose Procuradiria Museum Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 19 min drive

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Alma de Café - ‬3 min walk

About this property

Urban Green Hotel & Suites

Urban Green Hotel & Suites offers its guests a steam room and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

  • 100 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and body scrubs.

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  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,007 reviews
The price is AU$177
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

What is the cancellation policy at Urban Green Hotel & Suites?

Urban Green Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban Green Hotel & Suites?

As of 29 Mar 2026, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on 5 Apr 2026 start from AU$138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Urban Green Hotel & Suites?

Yep, Urban Green Hotel & Suites has a free self car park.

Is there a spa on site at Urban Green Hotel & Suites?

There's no onsite spa, but this property does offer services like body scrubs as well as deep-tissue massages.

What makes Urban Green Hotel & Suites a romantic place to stay?

Couples spa treatments, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites serve breakfast?

You bet, travelers highly rate the free full brekkie here! Offered on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Urban Green Hotel & Suites?

No, Urban Green Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Urban Green Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Urban Green Hotel & Suites?

No, pets and service animals are not allowed.

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 264 out of 534 reviews
Rating 8 - Good. 148 out of 534 reviews
Rating 6 - Okay. 67 out of 534 reviews
Rating 4 - Poor. 25 out of 534 reviews
Rating 2 - Terrible. 30 out of 534 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Modern, clean and spacious room. Very well located, within 1 block of the center of town. We stayed for one night, but did not have hot water. They attempted to restart the water heater, but apparently didn’t work. An inconvenience that I hope was temporary and the next guests did not have that problem.
Stayed 1 night in Dec 2025

10/10 Excellent

Apoorv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good service was good
Stayed 1 night in Dec 2025

6/10 Okay

TUNG YAT

Stayed 2 nights in Dec 2025

10/10 Excellent

Darrell

Liked: Cleanliness
Very nice place to stay. Extremely quite abs you will get aa great night of sleep
Stayed 1 night in Dec 2025

10/10 Excellent

Jurgen

Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2025

8/10 Good

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

6/10 Okay

Yesika

Travelled with family and small children
Disliked: Staff & service
Property had very little space for parking on our last day someone was blocking our car and staff couldn’t figure out who the car belong to! Hotel is in the heart of downtown super crowded!
Stayed 2 nights in Dec 2025

2/10 Terrible

Al

Stayed 1 night in Dec 2025

4/10 Poor

Alireza

Liked: Staff & service
Disliked: Cleanliness
The room was not clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Fabián

Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation.
Stayed 1 night in Oct 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staf was Nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Bruce

Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing front desk and breakfast Staff. So professional and welcoming. Everything was spotless! The entire Hotel was extremely clean - Spotless!! Breakfast was fabulous and cooked to order. Would absolutely recommend this hotel. Loved the simple tranquility. It is truly the calm oasis in the heart of the city they promise. Close to market, bus station, and restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect all the times
Stayed 2 nights in Oct 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities
O
Stayed 1 night in Nov 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, delicious breakfast, spacious suites and centrally located
Stayed 3 nights in Nov 2025

10/10 Excellent

Bjorn

Business traveller
Liked: Cleanliness, staff & service
Nice ftont desk staff. Room had a/c on when I checked in. Room was clean and spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness
Everything goes perfect all the times
Stayed 2 nights in Nov 2025

8/10 Good

Yanghee

Travelled with group
Liked: Cleanliness, staff & service, amenities
We drove ourselves to the hotel and at first we weren't sure about parking but as we approached the what appeared to be the hotel parking, the garage door automatically opened for us. Parking is very tight but free in downtown San Jose. Downtown is very walkable from the hotel with lots of restaurant options and sights. Breakfast was "buffet style" but served...nothing to rave about. Sauna and gym were not working during out visit.
Stayed 1 night in Nov 2025

6/10 Okay

Valeria

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room didn’t have hot water and the si k was broken, reception never answered the phone calls
Stayed 1 night in Oct 2025

2/10 Terrible

Gianluca, paris

Business traveller
Disliked: Amenities
The hotel Is dirty the air condition very noise they had work in the week end in the night and early
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025