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Urban Green Hotel & Suites

Property class: 4

Photo gallery for Urban Green Hotel & Suites

A multi-story hotel with a glass facade, a covered entrance, and a starry night sky.
A modern hotel lobby with a reception desk, coffee bar, and vending machine.
A spacious lobby with a glass pool, multiple seating areas, and modern pendant lighting.
A modern lounge area with a round wooden table, white chairs, a grey sofa, and a bookshelf.
A modern building entrance with glass doors, palm trees, and a visible restaurant in the background.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$116
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
Avenida Primera, Calles 1 y 3, San José, San José, 10101
  • Place, Morazan Park
    ‪2 min walk‬
  • Place, National Theater of Costa Rica
    ‪3 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, Ensuite - No Window

A hotel room with two beds, a red accent wall, a ceiling light, and a framed picture on the wall.

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

A hotel room with two beds, a red accent wall, and a sliding glass door leading to a balcony.

Superior Double Room, Ensuite

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

A hotel room with a large bed, a nightstand with a phone, a chair, and a red wall.

Junior Suite, Ensuite

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Ensuite

A room with a desk, a laptop, a red sofa, a potted plant, and a window.

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(7 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Family Room, Ensuite

A hotel room with two beds, a red accent wall, a small table with a plant, and a framed picture on the wall.

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Presidential Suite, Ensuite

A four-poster bed with white bedding, two bedside tables with lamps, a beige armchair, and a large window with blinds.

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)
  • 110 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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About the area

San José

Urban Green Hotel & Suites puts you in the heart of San José, within steps of Plaza de la Cultura and Pre-Colombian Gold Museum. Highlights at this hotel include a complimentary breakfast, free self-parking and a steam room. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs. Plus you'll find free Wi-Fi in public areas and a gym. .Attractions within a 10-minute drive of this 4-property class Carmen hotel include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater of Costa Rica - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Plaza de la Cultura - 3 min walk - 0.3 km
  • Mercado Central - 7 min walk - 0.6 km

Getting around

  • San Jose Procuradiria Museum Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪Alma de Café - ‬3 min walk

About this property

Urban Green Hotel & Suites

Urban Green Hotel & Suites offers its guests a steam room and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Spa services, a vending machine, and multilingual staff are also featured at Urban Green Hotel & Suites. Free self parking is available.

This 4-star San José hotel is smoke free.

  • 100 guestrooms or units
  • Full breakfast (free)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Urban Green Hotel & Suites offers 100 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and body scrubs.

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Carmen
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is AU$164
includes taxes & fees
28 Sept - 29 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Steam room

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Green Hotel & Suites

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

What is the cancellation policy at Urban Green Hotel & Suites?

Urban Green Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Urban Green Hotel & Suites?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Urban Green Hotel & Suites on 28 Sept 2026 start from AU$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Urban Green Hotel & Suites?

Yep, Urban Green Hotel & Suites has a free self car park.

Is there a spa on site at Urban Green Hotel & Suites?

There's no onsite spa, but this property does offer services like body scrubs as well as hot stone massages.

What makes Urban Green Hotel & Suites a romantic place to stay?

Couples spa treatments, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Urban Green Hotel & Suites.

Does Urban Green Hotel & Suites serve breakfast?

You bet, travelers highly rate the free full brekkie here! Offered on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Urban Green Hotel & Suites?

No, Urban Green Hotel & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Urban Green Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Urban Green Hotel & Suites?

No, pets and service animals are not allowed.

Urban Green Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 316 out of 615 reviews
Rating 8 - Good. 168 out of 615 reviews
Rating 6 - Okay. 74 out of 615 reviews
Rating 4 - Poor. 27 out of 615 reviews
Rating 2 - Terrible. 30 out of 615 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly a pleasure , I feel like the pictures don’t do the justice of how big the rooms are . I definitely would recommend. Breakfast is really good too, and staff was helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing good and the staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Staff was great and friendly the stay is definitely good for a layover or a few days.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay downtown
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Big room, good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing Excellent
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
The room was excellent and the staff were very nice
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the breakfast was very attending and great service. Nice room and view
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, delicious breakfast, spacious suites and centrally located
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location good. Room clean. Staff friendly.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The location was most convenient to all of the sights in downtown San Jose and walkable to many eateries and shops.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Space of rooms and communal are were great, the breakfast and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near the central market, art and shopping. available parking is a plus.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a quick stop as I was only there for 1 night. WiFi did not work at all. AC worked well. Gym in the basement was nice and enjoyed the sauna. Breakfast wasn’t the best but was included. Overall decent 3 star hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and listened to all my concerns regarding my allergies.after looking at 3 different rooms,I found the one that fit my needs. Thank you again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room amazing price
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, spacious rooms, parking was very tight in the underground area. Location is awesome.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Very nice place to stay. Extremely quite abs you will get aa great night of sleep
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good service was good
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
Great location to all central sites. Spacious rooms! A/C units very loud though. Staff were friendly. Easy to park your car also.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice staff on duty late.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice accommodation.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very central close to everything. I was apprehensive about no window to outside but the frosted glass window to the hallway of the room let in light with full privacy so did not bother us at all!
Stayed 7 nights in Mar 2026