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Urban Valley Resort

4.0 star property
Luxury hotel with 2 outdoor pools and full-service spa

Photo gallery for Urban Valley Resort

Indoor pool, 2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Lobby lounge
Bicycling
Lobby lounge
Poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
Triq Wied Ghollieqa, San Gwann, SGN4437
  • Place, St George's Beach
    ‪4 min drive‬
  • Place, Sliema Promenade
    ‪4 min drive‬
  • Place, St. Johns Co - Cathedral
    ‪5 min drive‬
  • Airport, Luqa (MLA-Malta Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Air-conditioning
Heating
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Corner Suite

1 bedroom, premium bedding, minibar, in-room safe

Corner Suite

8.2 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Premium bedding
Separate sitting area
Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Separate sitting area
Separate dining area
Air-conditioning
Heating
Free cots/infant beds
Pillow menu
  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
Separate sitting area
Separate dining area
Air-conditioning
Heating
Free cots/infant beds
Pillow menu
  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Balcony
Separate sitting area
Separate dining area
Air-conditioning
Heating
Free cots/infant beds
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Suite

Separate dining area
Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 5

View all photos for Superior Room, Valley View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Valley View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Separate sitting area
Air-conditioning
Heating
Rollaway/extra beds (free)
Free cots/infant beds
Pillow menu
  • 29 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

Separate dining area
Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3

View all photos for Superior Room With Valley View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room With Valley View

Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 2

View all photos for Corner suite with kitchen

1 bedroom, premium bedding, minibar, in-room safe

Corner suite with kitchen

Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 3

View all photos for Family suite with kitchen

1 bedroom, premium bedding, minibar, in-room safe

Family suite with kitchen

Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 4

View all photos for Penthouse

1 bedroom, premium bedding, minibar, in-room safe

Penthouse

Separate dining area
Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 2

View all photos for Corner Suite

1 bedroom, premium bedding, minibar, in-room safe

Corner Suite

Air-conditioning
Heating
Pillow menu
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 3

About the area

San Gwann

A luxury stay in San Gwann awaits you at Urban Valley Resort. You'll be 0.4 km (0.2 mi) from University of Malta and 2.7 km (1.7 mi) from Sliema Promenade. Highlights at this family-friendly hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .The bistro, Tri Bistro, serves international cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym, kids' club and sauna. 6 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class Taʼ Kappara hotel, you'll be 4.7 km (2.9 mi) from St. Johns Co - Cathedral and 4.8 km (3 mi) from Grand Masters Palace.

What's nearby

  • Saint Julian's Bay - 17 min walk - 1.5 km
  • St George's Beach - 4 min drive - 2.7 km
  • Sliema Promenade - 4 min drive - 2.7 km
  • St. Johns Co - Cathedral - 5 min drive - 3.8 km
  • Malta Experience - 6 min drive - 4.5 km

Getting around

  • Luqa (MLA-Malta Intl.) - 31 min drive

Restaurants

  • ‪POPP - ‬10 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Matilda's Cafe & Bistro - ‬11 min walk
  • ‪Okurama Asian Fusion - ‬11 min walk
  • ‪SUBWAY - ‬10 min walk

About this property

Urban Valley Resort

Luxury hotel with 2 outdoor pools and full-service spa
Urban Valley Resort offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the luxury Urban Valley Resort. Free self parking is available.

This 4-star San Gwann hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • 7 buildings
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Urban Valley Resort offers 121 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This San Gwann hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include massages.

Similar properties

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$103
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Bistro

Things to do

  • 2 outdoor pools
  • Archery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Urban Valley Resort Kappara
Urban Valley Resort San Gwann
Urban Valley San Gwann
Hotel Urban Valley Resort San Gwann
San Gwann Urban Valley Resort Hotel
Hotel Urban Valley Resort
Urban Valley
Urban Valley Resort Hotel
Urban Valley Resort San Gwann
Urban Valley Resort Hotel San Gwann

Frequently asked questions

What is the cancellation policy at Urban Valley Resort?

Urban Valley Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urban Valley Resort?

Yep, Urban Valley Resort has a free self car park.

Are there any beaches close to Urban Valley Resort?

The closest beach to Urban Valley Resort is St George's Beach (2.4 km).

Is there a spa on site at Urban Valley Resort?

Yep, there is an onsite spa at Urban Valley Resort. You'll enjoy services like massages.

Does Urban Valley Resort have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Urban Valley Resort?

Urban Valley Resort features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Urban Valley Resort a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Urban Valley Resort.

Is Urban Valley Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Urban Valley Resort is a hit with families.

Does Urban Valley Resort serve breakfast?

You bet, travelers give top marks to the free buffet brekkie here! Offered daily from 7:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Urban Valley Resort?

No, Urban Valley Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Urban Valley Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Urban Valley Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Urban Valley Resort?

Cats and dogs are welcome at Urban Valley Resort, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Reviews

Urban Valley Resort Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 385 out of 623 reviews
Rating 8 - Good. 189 out of 623 reviews
Rating 6 - Okay. 36 out of 623 reviews
Rating 4 - Poor. 10 out of 623 reviews
Rating 2 - Terrible. 3 out of 623 reviews

Reviews

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for close to hospital
Stayed 7 nights in Jul 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at UV just for 1 night as my Husband had a very early hospital appointment. We have stayed before and the standards are excellent in all areas. Breakfast has so much choice. The choice of food around the pool was exceljent too. Will definately stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

HUSEYIN

Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was good. The personnel were helpful and smiling
Stayed 7 nights in Jun 2025

10/10 Excellent

kirk

Travelled with family
Liked: Cleanliness, staff & service
Nice area and good location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Fatos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Stayed 3 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort

Great hotel

Great hotel, clean, good location and quiet. Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Dianne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was in a residential area and the shuttle service was not regular and also stops at 12.30. we had booked a tour on one of the days and realised no cold or hot water when we woke up. Had to use the guest toilet and go to the tour without having a shower as the tour was at 8.30am. they had some excuse that the whole block was affected. not very happy.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kee Fai

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good breakfast, quiet and tidy room. Just not much options for public transport
Stayed 5 nights in Apr 2025

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Generally good but too much noise

Nice hotel apart from the loud noises coming through the ceiling as another guest walked / stomped around their room. We suspect it is an issue of construction and lack of sound insulation but the hotel could not sort it out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ravid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very nice and big room, great breakfast very nice staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Wendy

Stayed 1 night in Apr 2025

10/10 Excellent

Leila Sadat

Stayed 1 night in Mar 2025

10/10 Excellent

ELISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

As a solo traveler from the UK to Malta from 19Feb to 24Feb, Urban Valley is recommended. The reception staff are very friendly and gave advice on how to move around the city. My favorite feature was I the free shuttle bus to and from Sliema, Valletta and a bay (at selected times) which guest would need to book ahead of time with the reception due to limited capacity on the bus (8). There is a tennis court, a play centre for kids and a car park. My booking included a buffet breakfast from 7am to 10.30 am. Guest can indicate special dietary requirements. There are 2 clean swimming pools (unmanned/no lifeguard) and a fitness centre with a spa. Guest must pay €0.50 for each day in the hotel subject to a maximum of €5. The room was clean with complimentary bottle of water but a bit stuffy/musty due to humid weather. May I suggest that House keeping kindly air the room by opening balcony doors prior to guest arrival. Also, reception should inform guest that welcome letter and general information are accessed by scanning the QR codes on the key card pack and not assume a tired, traveling guest would already know. This would save them unnecessary phone calls to reception by guest needing assistance.
Stayed 5 nights in Feb 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, this review is subjective and depends on what you are looking for. As a family of 5 with teens and young children this turned out to meet all our needs. We had a two bedroom family suite which was very spacious and had a fridge freezer, hob, oven and dishwasher. We were 10-15 min walk from the local shops which included Lidl. The hotel provided a free shuttle to Sliema or Valletta which was very helpful. Would definitely stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

Lovely staff, amazing experience. We've been at Urban valley for more than 2 weeks, we extended our stay many times because it felt so good to be there! We'll be happy to come again 100%!
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Time!

Fabulous stay ! Loved every second! We even booked an extra night! Staff so Professional and friendly. A particular mention to Zack and Matthew… Looking forward to our next stay with you all!!
Stayed 2 nights in Jan 2025

10/10 Excellent

nader

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Adetunji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is very nice, Staff are very polite but the food in the restaurant is terrible, the breakfast selection is not up to standard for a 4 star hotel. Diner option as well is not great, the fish option should be removed as it is tasteless and not cooked properly, if the food can be sorted out then it would be great. The half board option doesn’t include any soft drinks not even water which is a bit strange. Otherwise the hotel is good. I had to intentionally miss the breakfast after 2 days and started eating out for dinner once my vouchers expired.
Stayed 5 nights in Dec 2024

6/10 Okay

YUI

Liked: Cleanliness, staff & service
The reception staff and maintenance staff were all friendly and rectified the issues I had very quickly. So thank you for that. There's a noise problem in this hotel due to sound proofing issues. There are scheduled complimentary shuttle buses from the hotel to Valletta daily which was convenient, as from the Valletta bus terminal, I could easily travel to other parts of Malta and the public transport is cheap. A big shout out to the shuttle bus driver who came on time daily and he was very considerate. A great asset to the hotel. Even though the hotel is not located in Valletta, because of the shuttle bus, it didn't feel inconvenient. And the bus stop to the airport is only about 10 minutes walk.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hussam, Abu Dhabi

Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel you can feel it is so well managed and kept!
Stayed 1 night in Dec 2024