2/10 Terrible
Sienna
Travelled with partner
27 Feb 2024
Disliked: Staff & service
Worst hotel experience of my life. Horrible location, very unsafe for women to walk at night. Constantly harassed by the concierge to attend their scam timeshare presentation, then ROBBED by the cleaning staff for my jewelry (hotel does not provide safes). Missed my flight and had to stay in San Diego an extra night to file the police report and talk to hotel management about the theft, staff promised me I would be reimbursed. Claim filed through hotels insurance, but because the staff denied the theft I am left screwed. Will never EVER stay at a worldmark / Wyndham again. Never had a worse experience at a hotel. Never experienced such unhelpful staff.
Sienna
Stayed 3 nights in Jan 2024