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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Reception
Flat-screen TV
Arcade
Exterior
Double Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is AU$69
includes taxes & fees
29 June - 30 June

Explore the area

View map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Place, Na Bolom Cultural Museum
    ‪7 min walk‬
  • Place, Guadalupe Church
    ‪8 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪155 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ensuite

A bedroom with a bed, a bedside table, a hanging light fixture, and a view of the outside.

Standard Room, 1 King Bed, Ensuite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 2 Queen Beds

A room with two beds, wooden flooring, a brick accent wall, and a ceiling with exposed beams.

Double Room, 2 Queen Beds

  • Sleeps 4
  • Free Wi-Fi

About the area

San Cristóbal de las Casas

Hotel Cielo y Selva, San Cristobal de las Casas puts you in the heart of San Cristóbal de las Casas, within just a 10-minute stroll of Na Bolom Cultural Museum and Guadalupe Church. Highlights at this hotel include free continental breakfast. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find luggage storage and a banquet hall. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class Barrio de Guadalupe hotel include Foro Cultural Kinoki and Café Museo Café.

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.6 km
  • Guadalupe Church - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km
  • Plaza 31 de Marzo - 10 min walk - 0.9 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 77 min drive

Restaurants

  • ‪Antonia - ‬4 min walk
  • ‪Los Chapulines - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Hamburguesas "El Taison - ‬3 min walk
  • ‪La Abuelita Resto - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Free breakfast is served daily. Public spaces have free WiFi. Hotel Cielo y Selva, San Cristobal de las Casas also features tour/ticket assistance and room service (during limited hours).

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 21 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Does Hotel Cielo y Selva, San Cristobal de las Casas serve breakfast?

You bet, free continental breakfast is offered daily between 7:30 AM and 10:00 AM.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of 23 June 2026, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on 29 June 2026 start from AU$69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Cielo y Selva, San Cristobal de las Casas?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 141 reviews
Rating 8 - Good. 40 out of 141 reviews
Rating 6 - Okay. 18 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 4 out of 141 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MAYRA

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful all the time!
Stayed 8 nights in Nov 2025
Verified

8/10 Good

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Alicja

Disliked: Property conditions & facilities
The staff was very attentive. We could check in at 10am, instead of 3pm. The room was clean but mouldy, especially the bathroom and the ceiling above the bed. Cold.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Jose Luis

Liked: Cleanliness
Disliked: Amenities
Leak in the room from the shower, thin doors that let in sound, only one night stand, low quality breakfast, noisy pipes.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

José Ramon

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful, we needed some ibuprofen, and the front desk representative, ordered it on his phone, and brought it to us. The bed is super comfortable, we loved the pillows and the sheets so much, that we took pictures of the labels. LOL. Brakfast included is njce, fresh fruit is good, coffee too. The only thing we wish was better, is the bathroom. My husband is 6 foot 2. He had a very tough time in the smallest bathroom we have ever seen. Without a single window, it becomes a sauna after a shower, which creates mold. Theres a really big concrete closet across the room, turn it into a nice bathroom! We loved everything else about this hotel. We will be back, the energy is beautiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
buena ubicacion y buen trato
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Julián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable. Aunque las habitaciones son ruidosas, se escucha mucho la bomba de agua y las voces de afuera de otros huéspedes.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Aurelio Sanchez

Disliked: Amenities
La habitación con mucho ruido de tinaco y bomba de agua no deja dormir, cuartos muy fríos, regadera muuuuy pequeña
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Valeria

Liked: Cleanliness
Disliked: Property conditions & facilities
Parte del personal muy amable y atento
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Leticia del carmen

Liked: Staff & service
Disliked: Cleanliness
Muy bonito hotel,cómodo y agradable. Buena zona tranquila sin ruido. A mejorar:los baños necesitan algo de mantenimiento por el moho y no teniamos agua caliente. Bueno: Incluye desayuno sencillo pero suficiente.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien!!! Solo el techo necesita mantenimiento, tiene moho y humedad, se cae un poco …
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Eduardo

Liked: Cleanliness
Habitación muy pequeña, si manchas una toalla con maquillaje te cobran la lavada, bajo el argumento de que quien les lava las sábanas y toallas, les cobra extra, cuando ahí mismo tienen la lavandería.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones muy pequeñas, fuera de eso todo muy bien
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia, buena atención y muy céntrica todo está caminando
Stayed 4 nights in Nov 2025
Verified

8/10 Good

José Enrique

Liked: Cleanliness, staff & service, amenities
Un excelente hotel y lugar en San Cristóbal de las Casas, la atención excelente, la cama cómoda, la habitación amplia, solo mejoraría en ponerle a un regulador a las coladeras de baño y lavavo ya que sale mucho el olor a drenaje
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
excelente servicios
Stayed 1 night in Nov 2025
Verified

8/10 Good

alan

Liked: Cleanliness, amenities, property conditions & facilities
El precio y la propiedad son buena opción No hay estacionamiento y hay que dejarlo afuera aunque es seguro. Dentro del hotel hay mucho ruido
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Eduardo Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno podría mejorar pero en general bastante bien, queda un poco lejos del centro y no tiene estacionamiento pero el servicio y la limpieza muy recomendables. Las camas son muy cómodas aunque la puerta del baño solo es como la de una regadera.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pilar yesenia Águila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está bien cercano
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo sugeriria mas limpieza profunda en los baños porque los azulejos muestran hongo. Y en las mañanas hay fruta, waffles, cafe, te, jugo, yogurt y cereal y tal vez agegar huevos cocidos estaria super.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor ir directo al hotel , la tarifa es más barata si los contactas directo , por las aplicacion me salió 200 pesos máscaro , se entiende por la comisión , no veo el caso de usar la aplicación , no garantiza una tarifa más baja
Stayed 1 night in May 2025