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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Hotel with free breakfast, a quick walk to Na Bolom Cultural Museum

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Double Room, 2 Queen Beds
Reception
Restaurant
Iron/ironing board, free WiFi, bed sheets
Arcade

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$59
includes taxes & fees
17 June - 18 June

Explore the area

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Guadalupe Church
    ‪8 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Plaza 31 de Marzo
    ‪10 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪82 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | In-room dining

Standard Room, 1 King Bed, Ensuite

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

San Cristóbal de las Casas

Hotel Cielo y Selva, San Cristobal de las Casas puts you in the heart of San Cristóbal de las Casas, within just a 10-minute stroll of Na Bolom Cultural Museum and Guadalupe Church. Highlights at this hotel include free continental breakfast. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free parking nearby, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3-property class De Guadalupe hotel include Foro Cultural Kinoki and Café Museo Café.

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.6 km
  • Guadalupe Church - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km
  • Plaza 31 de Marzo - 10 min walk - 0.9 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 92 min drive

Restaurants

  • ‪Pasteleria Candilejas - ‬3 min walk
  • ‪Antojitos la Cheyona - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Lum - Casa de Te - ‬3 min walk
  • ‪Yoi Sushi - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel with free breakfast, a quick walk to Na Bolom Cultural Museum
There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. Hotel Cielo y Selva, San Cristobal de las Casas also features tour/ticket assistance and room service (during limited hours).

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 21 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
  • Coffee shop
Hotel Cielo y Selva, San Cristobal de las Casas offers 21 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Does Hotel Cielo y Selva, San Cristobal de las Casas serve breakfast?

You bet, free continental breakfast is offered daily between 8:00 AM and 11:00 AM.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of 16 June 2025, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on 17 June 2025 start from AU$59.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Cielo y Selva, San Cristobal de las Casas?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 12 out of 93 reviews
Rating 4 - Poor. 2 out of 93 reviews
Rating 2 - Terrible. 3 out of 93 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Pablo

Disliked: Staff & service, property conditions & facilities, room comfort

Muy fría y húmeda

La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.
Stayed 1 night in Dec 2024

10/10 Excellent

Janett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time on it and I love the place!
Stayed 1 night in Sep 2024

10/10 Excellent

Lalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!
Stayed 8 nights in Jul 2023

6/10 Okay

Hugo

Liked: Staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Stayed 3 nights in Jan 2020

10/10 Excellent

Koby, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our time in this hotel It’s small not so crowded and not expensive
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 8 nights in May 2019

10/10 Excellent

Lindsey, San Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

Jessica Haidee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy padre todo muy bien.
Stayed 4 nights in Feb 2025

10/10 Excellent

Sonia

Travelled with group

Excelente

Súper todo excelente
Stayed 1 night in Feb 2025

8/10 Good

José Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien
Stayed 1 night in Feb 2025

8/10 Good

GLORIA ESTHER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena atención.

Fue un viaje de última hora con la familia, el lugar es agradable, cómodo y la atención del personal muy agradable. Responsables con el cuidado del medio ambiente. Nos ofrecieron tours a muy buen precio.
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel mas que nada hablando por la limpieza las personas que hacen la limpieza muy atentas y efectivas en su trabajo y lo que casi no me agrado fue que tarda demasiado el desayuno ya que el mismo recepcionista es el chef pero ante todo eso muy buen hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicolas Pineda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servició
Stayed 5 nights in Nov 2024

10/10 Excellent

José Ramon

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesus javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

ivannia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche
Stayed 1 night in Sep 2024

6/10 Okay

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómoda y relativamente cerca del centro
Stayed 1 night in Sep 2024

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable, ayudaría dar variedad al desayuno aunq por el precio se entiende
Stayed 2 nights in Aug 2024

10/10 Excellent

Humberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Jul 2024

6/10 Okay

Joel Jesús

Liked: Cleanliness, room comfort

Problemas siempre con la página.

Problemas como siempre con el check in por parte del hotel y la App porque no aparece el pago y hay que marcar a soporte.
Stayed 1 night in Jul 2024

8/10 Good

Naima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Un espacio muy bonito, superó mis expectativas, es muy limpio y muy amable el personal de recepción. Definitivamente volvería a hospedarme aquí.
Stayed 1 night in Nov 2023