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Hotel El Zaguán Histórico

Property class: 3.5

Photo gallery for Hotel El Zaguán Histórico

An indoor courtyard with stone flooring, potted plants, a hot tub, and a view into the adjacent room.
A tranquil courtyard with potted plants and a tiled floor, featuring a pool and a sign for Hotel El Zaguán Histórico.
A spacious living area with a brick wall, wooden staircase, and a cozy seating arrangement including a sofa and a bench.
A narrow corridor with a sofa and a mannequin in the foreground, wooden beams on the ceiling, and a brick wall on one side.
A gym with various exercise equipment, including benches and weight machines.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is AU$68
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
Guadalupe Victoria 65, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29200
  • Place, Mesoamerican Museum of Jade
    ‪6 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪8 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

View all photos for Habitacion Twin

A hotel room with two beds, a wooden dresser, a bathroom with a mirror, and a tiled floor.

Habitacion Twin

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

A bed with a quilted orange blanket, pillows, and a white quilted bedspread.

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

San Cristóbal de las Casas

Hotel El Zaguán Histórico puts you in the heart of San Cristóbal de las Casas, within steps of La Merced Church and Amber Museum of Chiapas. Highlights at this Colonial hotel include free daily breakfast, free self-parking and a rooftop terrace. .This hotel has free WiFi in public areas, a fitness centre and a 24-hour front desk. Plus you'll find a garden, tour/ticket assistance and a fireplace in the lobby. Free full breakfast is available daily between 7:00 AM and 9:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle. .Near this 3.5-property class Barrio de La Merced hotel, you'll find San Cristóbal de las Casas Cathedral.

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 11 min walk - 1.0 km
  • Ex-Convent of Santo Domingo - 13 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Raices Restaurante - ‬6 min walk
  • ‪Restaurante tía Triny - ‬5 min walk
  • ‪Long Cheng - ‬3 min walk
  • ‪Pizzería el punto - ‬6 min walk
  • ‪Taqueria Lupita - ‬2 min walk

About this property

Hotel El Zaguán Histórico

Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at Hotel El Zaguán Histórico. Free self parking is available.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

  • 1 floor
  • 5 guestrooms or units
  • Full breakfast (free)
  • Terrace on the roof
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Water dispenser
Hotel El Zaguán Histórico offers 5 accommodations with a safe and complimentary bottles of water. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

A courtyard with a seating area, potted plants, and a small pool.
Yox Hotel Boutique
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  • Breakfast included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
4.7 out of 5, Exceptional, 123 reviews
The price is AU$75
includes taxes & fees
13 Oct - 14 Oct
Yox Hotel Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 200 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • No lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a security system in all accommodation.

Property Registration Number 5550620602

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Zaguan Historico
Hotel Posada el Zaguan
Collection O Hotel El Zaguan
Hotel El Zaguán Histórico Hotel
Hotel El Zaguán Histórico San Cristóbal de las Casas
Hotel El Zaguán Histórico Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel El Zaguán Histórico?

Hotel El Zaguán Histórico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Zaguán Histórico?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel El Zaguán Histórico on 25 Oct 2026 start from AU$68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Zaguán Histórico?

Yep, Hotel El Zaguán Histórico has a free self car park.

What makes Hotel El Zaguán Histórico a romantic place to stay?

Romance packages, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel El Zaguán Histórico.

Does Hotel El Zaguán Histórico serve breakfast?

Sure does, complimentary full brekkie is served daily between 7:00 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel El Zaguán Histórico?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel El Zaguán Histórico?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel El Zaguán Histórico?

No, pets are not allowed.

Hotel El Zaguán Histórico Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 47 reviews
Rating 8 - Good. 6 out of 47 reviews
Rating 6 - Okay. 1 out of 47 reviews
Rating 4 - Poor. 1 out of 47 reviews
Rating 2 - Terrible. 1 out of 47 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good rooms and staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel. Staff were very helpful. The place is beautiful and charming. Within walking distance from the city center. Breakfasts was good. A great place to explore San Cristóbal and its surrounding area.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Yes breakfast menu was always frdh delicious. Since we stayed 13
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Super
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! Cute hotel with nice energy and nice rooms. Good complimentary breakfast too!
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
On my check-in the key that was given to me did not work. I had to go up & down three times in order to get a key that work. 03/26/2023 same thing I had to go four times. I asked the person at the front desk to ask someone to go with me to make sure it opens. He was given vives as no care in the world and was in no hurry to help.
Stayed 8 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, acogedor y muy limpio. Tiene muy buena ubicación, está céntrico y es seguro al caminar. El personal es muy atento en especial el sr. Roberto, todas las dudas que tuvimos las resolvió y nos apoyó en todo. Recomiendo ampliamente el hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una increíble experiencia en este hotel. El desayuno estuvo delicioso y el staff estuvo atento a todas nuestras necesidades. Les recomiendo mucho este hotel
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cute basic place. The ownership clearly takes pride in their business. The staff are all very friendly. The breakfast is 7am to 9am and is included in the price. The breakfast is a basic hot breakfast cooked to order. It is about a 10 minute walk to the main plaza. Before considering other options, keep in mind that the breakfast will save you time and money and the staff at this hotel really make the place special.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal sumamente amable, hotel bien ubicado, habitación limpia. Muy rico el desayuno incluido.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación tranquila y limpia
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito, las camas son súper cómodas y el personal es sumamente amable. El desayuno está incluido y está sabroso. A unos pasos del mero centro de San Cristóbal.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio, personal muy amable, desayuno basto y rico, buena ubicacion, lo recomiendo ampliamente
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vayan a este hotel, es hermoso, histórico, acogedor, limpio y con una atención insuperable, nos encantó
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo muy limpio y cómodo. El personal muy atento. El desayuno muy bien
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El cuarto muy limpio y todos muy amables, regresaremos otra vez
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un des meilleurs hôtels de nos nuits au Mexique, taille humaine, personnel très serviable. Très belle décoration et calme.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar, acogedor y bonito.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para hospedarse
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everyday. Buen servicio y limpieza. Perfecto lugar para regresar.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el lugar no existe, es estafa
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, limpio,comodo.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente!!
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel décoré avec soin, chambre douillette, personnel attentif et agréable, vrai petit déjeuner, terrasse à l'étage.
Stayed 2 nights in Feb 2024