Jardines de Luz

2.5 star property

Photo gallery for Jardines de Luz

A spacious indoor area with a high ceiling, multiple seating arrangements, and potted plants.
A living area with a sofa, a TV, a staircase, and a potted plant.
A yellow building with a garden, potted plants, and a tree.
Superior Room
Family Triple Room | Bathroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
  • Housekeeping
The current price is AU$61
includes taxes & fees
24 June - 25 June

Explore the area

View map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
  • Place, Arches of Carmen
    ‪5 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪148 min drive‬

Room options

Standard Room, 1 Double Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed

  • Sleeps 2
  • Free Wi-Fi

Standard Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Single Room Standard

  • 25 sq m
  • Sleeps 2
  • Free Wi-Fi

About the area

San Cristóbal de las Casas

At Jardines de Luz you'll be within a short 5-minute stroll of Santo Domingo Handicraft Market and Arches of Carmen. Highlights at this Colonial hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 7:30 AM and 12:30 PM. There's also the convenience of limited parking. .Sights within a 10-minute walk of this Santa Lucía hotel include Ciudad Cuauhtemoc and San Cristóbal de las Casas Cathedral.

What's nearby

  • Arches of Carmen - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km
  • Mesoamerican Museum of Jade - 11 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Faro Burger - ‬5 min walk
  • ‪Huarache Azteca - ‬4 min walk
  • ‪Casa de Las Lolas - ‬4 min walk
  • ‪Restaurant Caminante Las Casas - ‬2 min walk
  • ‪El meson del Taco - ‬4 min walk

About this property

Jardines de Luz

WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, an arcade/games room, and tour/ticket assistance are also featured at Jardines de Luz.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Water dispenser
  • 1 conference room
Jardines de Luz offers 25 accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:30 AM to 12:30 PM for a fee: MXN 75 per person
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Shopping centre

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jardines de Luz

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 75 per person
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • There is limited hot water on site.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristóbal de las Casas
Jardines de Luz Hotel San Cristóbal de las Casas

Frequently asked questions

Is parking available at Jardines de Luz?

Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at Jardines de Luz?

As of 23 June 2026, prices found for a 1-night stay for 2 adults at Jardines de Luz on 24 June 2026 start from AU$61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jardines de Luz serve breakfast?

Yep, full brekkie is served daily from 7:30 AM to 12:30 PM.

Is there a free airport shuttle available at Jardines de Luz?

No, Jardines de Luz does not offer an airport shuttle service.

What time are check-in & check-out at Jardines de Luz?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Jardines de Luz?

No, pets and service animals are not allowed.

Jardines de Luz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 181 reviews
Rating 8 - Good. 56 out of 181 reviews
Rating 6 - Okay. 38 out of 181 reviews
Rating 4 - Poor. 14 out of 181 reviews
Rating 2 - Terrible. 14 out of 181 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Francisco

Disliked: Property conditions & facilities, room comfort

You'll get what you paid for! 👍

Bad choice! My Bad choice! It was not what i was expecting! My mistake. 😔 Good breakfast afterall. It night be a Good place for a low budget vacation trip. Gracias! I still love San Cris. 😍
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water to shower for new years day, the shower was falling to pieces literally and the bathroom was flooding most of the time.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Julio César

Liked: Cleanliness, staff & service, amenities
TODO EN GENERAL. HOTEL MUY LIMBIO Y HONESTOS
Stayed 1 night in Feb 2026
Verified

6/10 Okay

alejandro

Liked: Amenities
Disliked: Property conditions & facilities
La ubicación es buena
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Ivan

Liked: Staff & service
No me gustó que escanearan mi INE, aparte me hicieran firmar un papel de política de blancos, cuando es algo que se sabe que se ensucian rápido, aparte no había lugar de estacionamiento, y le dieron preferencia a otros huéspedes, aparte la habitación con cama King no tenía aire acondicionado ni calefacción, solo 1 ventana sin protección al jardín con riesgo que alguien entrara a la habitación, Lo peor es que el baño tiene una ventana que sirve como respiradero hacia el cuarto de servicio!! Solo tiene una cortina sobre puesta que se está cayendo!!! Ni siquiera tiene polarizado y era súper incómodo cuando entraban porque se escuchaba y uno se sentía observado, el cuarto hacia un ruido de un zumbido !! Como si estuviera a lado de un cuarto de máquinas o algo, no está insonorizado y para terminar al finalizar te piden que te quedes para checar el cuarto en ningún otro hotel y lugar me habían pedido eso !! La vdd que dejó mucho que desear por el precio, en fin tienen muchas oportunidades de mejora.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable el espacio, habitaciones cómodas y muy accesible por buena ubicación.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Obeth

Liked: Staff & service
Die Dienstleistung war super, das Personal freundlich, nett und hilfsbereit. Sie haben mein Wunsch erfüllt mit dem ruhigen Zimmer, leider war die Sauberkeit nicht so ideal. Aber das Preis Leistungsverhältnis war in Ordnung
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Luis Alberto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente el pago que me apareció en la plataforma no se me respeto, y page un poco más, es la primera vez que me pasa con un hotel, claro que he pago los impuestos pero no mas de 600 pesos, al final se pago para no buscar otra estancia, la persona que me atendio no fue cortes y no me ayudo con mi equipaje, es una pena ya que llevo varios años usando este hotel. El baño tiene un problema, al usar la regadera, se sale el agua del cancel, y se llena de agua y es incomo usar el sanitario con el piso mojado "en charcado".
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Yessenia

Liked: Cleanliness
La regadera no servia
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

JOSE MANUEL

Liked: Amenities
Bueno, calidad y precio
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Perla esmeralda

Disliked: Cleanliness, staff & service, property conditions & facilities
Habituación no tan limpia con polvo en las sábanas. No respetaron mi pago realizado, no pudieron realizar mi factura. No dan solución ante este tipo de situación, no lo recomiendo.
Verified

8/10 Good

Ana Mitzi Hernández

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2023
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio en el restaurante, no me gustó mucho las camas son muy bajas
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Francisco José Ortiz

Liked: Cleanliness, staff & service, property conditions & facilities
Es perfecto en precio y calidad, el personal muy amable!!!
Stayed 6 nights in Jul 2023
Verified

2/10 Terrible

Eder Limbano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una tortura

Debería llamarse jardines de la oscuridad y no jardines de la luz ya que la luz es realmente tenue, O bien deberían cambiar de nombre y ponerle la cama de piedra porque eso es lo que son sus camas unas piedras , en realidad una verdadera tortura quedarse en este hotel, comenzando porque la cama no tiene cabeceras , la ropa de cama sucia , en especial la de las almohadas , no tienen espejo más que el del baño para peinarse , la iluminación malísima tanto que para peinarme intenté alumbrar un poco más con mi celular, el estacionamiento un lío para poder salir ya que había un evento y taparon la salida con otros vehículos , la regadera salpica el agua por todos lados y la cereza en el pastel, quieres descansar y dede las 7 am se escucha el ruido del restaurante
Stayed 1 night in Mar 2023
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaban las instalaciones limpias y accesible y cerca del centro
Stayed 1 night in Jul 2022
Verified

8/10 Good

Alejandra

Liked: Staff & service, amenities, property conditions & facilities
Todo super bien buen ambiente exelente lugar buen trato en tamto a limpieza si un poco de polvo en lo q don las cabeceras de las camas
Stayed 1 night in Apr 2022
Verified

6/10 Okay

marc

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Edel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegar a las 3 y que no esté lista la habitación que podía ocupar desde la 1 es malo, pero la actitud del personal es peor.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Reynol

Liked: Cleanliness, staff & service, room comfort

Confortable

Un hotel en muy buena ubicación, colchones muy viejos y estacionamiento muy reducido. Pero el costo es comprensible
Stayed 1 night in Feb 2022
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022
Verified

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estavan un poco desgastadas las camas (duras)
Stayed 1 night in Feb 2022
Verified

8/10 Good

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien excepto el eco que se produce en la parte baja y se escuchaba demasiado ruido y camas medias duras
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Amado Juan

Liked: Cleanliness
Disliked: Room comfort

Reservaciones

Reserve por internet una habitación superior (cama king size y tina de baño), no me la dieron bajo el argumento de que estaba en reparación me dieron de 2 camas matrimoniales y sin tina de baño.
Stayed 2 nights in Jan 2022