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Hotel Villa Mercedes San Cristobal

4.0 star property
Colonial hotel with 2 restaurants and free local area shuttle

Photo gallery for Hotel Villa Mercedes San Cristobal

Exterior
Property preview
Lobby sitting area
View from room
Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View map
Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264
  • Place, San Cristóbal de las Casas Cathedral
    ‪6 min drive‬
  • Place, Mesoamerican Museum of Jade
    ‪6 min drive‬
  • Place, Santo Domingo Handicraft Market
    ‪6 min drive‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪113 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout curtains

Room Executive with View

  • 27 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

1 bedroom, premium bedding, in-room safe, blackout curtains

Room Deluxe with Garden View

  • 27 sq m
  • Sleeps 2

View all photos for Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout curtains

Room Executive with View

  • 27 sq m
  • Sleeps 2

View all photos for Suite with View

1 bedroom, premium bedding, in-room safe, blackout curtains

Suite with View

  • 27 sq m
  • Sleeps 2

View all photos for Double Room Executive with View

1 bedroom, premium bedding, in-room safe, blackout curtains

Double Room Executive with View

  • 27 sq m
  • Sleeps 2

View all photos for Double Room Deluxe with Garden View

1 bedroom, premium bedding, in-room safe, blackout curtains

Double Room Deluxe with Garden View

  • 27 sq m
  • Sleeps 3

View all photos for Double Suite Superior with View

1 bedroom, premium bedding, in-room safe, blackout curtains

Double Suite Superior with View

  • 27 sq m
  • Sleeps 3

View all photos for Suite with Garden View

1 bedroom, premium bedding, in-room safe, blackout curtains

Suite with Garden View

  • 27 sq m
  • Sleeps 2

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
Mini-fridge
Free minibar items
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Heating
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

Highlights

Heating
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 2 Double Beds

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Heating
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free minibar items
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, in-room safe, blackout curtains

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Heating
Plasma TV
Blackout curtains
Premium bedding
Separate bedroom
Bathrobes
Rainfall showerhead
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Heating
Mini-fridge
Free minibar items
Plasma TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

San Cristóbal de las Casas

At Hotel Villa Mercedes San Cristobal you'll be within a 30-minute stroll of Amber Museum of Chiapas and Plaza 31 de Marzo. Highlights at this Colonial hotel include 2 restaurants, free self-parking and a free area shuttle. .The family restaurant, La Chimenea, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas, a conference centre and a 24-hour business centre. English breakfast is available daily between 7 AM and noon. There's also free extended parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 4-property class San Cristóbal de las Casas hotel include Mesoamerican Museum of Jade and Santo Domingo Handicraft Market.

What's nearby

  • Amber Museum of Chiapas - 18 min walk - 1.5 km
  • San Cristóbal de las Casas Cathedral - 6 min drive - 2.6 km
  • Mesoamerican Museum of Jade - 6 min drive - 2.6 km
  • Plaza 31 de Marzo - 6 min drive - 2.6 km
  • Santo Domingo Handicraft Market - 6 min drive - 2.2 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 69 min drive

Restaurants

  • ‪Fragola - ‬3 min walk
  • ‪Wings Army - ‬8 min walk
  • ‪El 7 Mares - ‬5 min walk
  • ‪Cacao Nativa (Sucursal Balam) - ‬3 min walk
  • ‪Little Caesars Pizza - ‬7 min walk

About this property

Hotel Villa Mercedes San Cristobal

Colonial hotel with 2 restaurants and free local area shuttle
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4408 square feet (409 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at Hotel Villa Mercedes San Cristobal. A free area shuttle within 3 kilometres is available. Free self parking is available.

Smoking is allowed in designated areas at this 4-star San Cristóbal de las Casas hotel.

  • 83 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • 4408 sq ft of conference space
  • 409 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Villa Mercedes San Cristobal offers 83 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 kilometres
  • Free secured, uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to noon for a fee: MXN 165 for adults and MXN 85 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Chimenea

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,408 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Villa Mercedes San Cristobal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 165 for adults and from MXN 85 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Villa Mercedes
Hotel Villa Mercedes San Cristobal de las Casas
Villa Mercedes San Cristobal de las Casas
Hotel Villa Mercedes
Villa Mercedes San Cristobal
Hotel Villa Mercedes San Cristobal Hotel
Hotel Villa Mercedes San Cristobal San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Villa Mercedes San Cristobal?

Hotel Villa Mercedes San Cristobal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Villa Mercedes San Cristobal?

Yep, Hotel Villa Mercedes San Cristobal has a free self car park, free extended parking and free RV/bus/truck parking.

What makes Hotel Villa Mercedes San Cristobal a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Villa Mercedes San Cristobal.

Does Hotel Villa Mercedes San Cristobal serve breakfast?

Sure does, English brekkie is offered daily from 7 AM to noon.

Is there a free airport shuttle available at Hotel Villa Mercedes San Cristobal?

No, Hotel Villa Mercedes San Cristobal does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Villa Mercedes San Cristobal?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Villa Mercedes San Cristobal?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Villa Mercedes San Cristobal?

No, pets and service animals are not allowed.