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Hotel Santa Clara

Property class: 3.5

Photo gallery for Hotel Santa Clara

Aerial view
Double Room
Restaurant
Outdoor pool
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View map
Avenida Insurgentes 1, San Cristóbal de las Casas, CHIS, 29250
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Place, Plaza 31 de Marzo
    ‪2 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪3 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪149 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

About the area

San Cristóbal de las Casas

At Hotel Santa Clara you'll be within steps of Church of San Nicolás and Museo de San Cristóbal. Highlights at this historic hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Cocodrilo, serves Mexican cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a terrace. Full breakfast is available daily between 7:30 AM and noon. There's also free parking nearby, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 3.5-property class Zona Centro hotel include San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo.

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 2 min walk - 0.2 km
  • Museo de San Cristóbal - 2 min walk - 0.2 km
  • Mesoamerican Museum of Jade - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lumiere - ‬1 min walk
  • ‪Al Grano Café - ‬1 min walk
  • ‪La Viña de Bacco - ‬2 min walk
  • ‪Cacao Nativa - ‬2 min walk

About this property

Hotel Santa Clara

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the historic Hotel Santa Clara. Free self parking is available.

This 3.5-star San Cristóbal de las Casas hotel is smoke free.

  • 38 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santa Clara offers 38 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocodrilo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

Property is also known as

Hotel Santa Clara San Cristobal de las Casas
Hotel Santa Clara San Cristobal de las Casas
Santa Clara San Cristobal de las Casas
Hotel Hotel Santa Clara San Cristobal de las Casas
San Cristobal de las Casas Hotel Santa Clara Hotel
Santa Clara
Hotel Hotel Santa Clara
Hotel Santa Clara Hotel
Hotel Santa Clara San Cristóbal de las Casas
Hotel Santa Clara Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Santa Clara?

Hotel Santa Clara offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Santa Clara?

Yep, Hotel Santa Clara has a free self car park.

Does Hotel Santa Clara have a pool?

Hotel Santa Clara has an outdoor pool.

Does Hotel Santa Clara serve breakfast?

Yep, full breakfast is offered daily from 7:30 AM to noon.

Is there a free airport shuttle available at Hotel Santa Clara?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Santa Clara?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Santa Clara?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Santa Clara?

No, pets are not allowed.

Hotel Santa Clara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

CELIA

Liked: Cleanliness, staff & service, room comfort
lastima que los blancos y almohadas esten tan feas arreglando esto estaria muy bien
Stayed 5 nights in Dec 2017
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Close to main plaza

Near to everything you need to see in town very centric. I am giving low rate since it is not handicap friendly and two of our rooms second floor had problems with no hot water on. A winter visit. Low pressure also
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Markus

Disliked: Property conditions & facilities

Altes ehrwürdiges, zentral gelegenes Hotel

Das Hotel ist sehr zentral gelegen. Die Zimmer gegen den Park sind relativ laut. Das Zimmer war gross und man hatte vom Fenster aus einen wunderbaren Blick auf den Hauptplatz.Das Hotel ist in die Jahre gekommen und hätte wieder mal eine Renovation nötig. Personal an der Rezeption spricht leider nur spanisch.
Stayed 3 nights in Dec 2017
Verified review

6/10 Okay

rafael

Liked: Cleanliness, staff & service

Hotel muy básico. De 3 estrellas.

Las camas bien y limpio. Pero muy básico. Le falta mantenimiento a las puertas de madera. La lámpara del cuarto muy feas.
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Buenos

Buen hotel a secas, el plus que tienes es estar en el centro de la ciudad ya que el centro por las noches es precioso.
Stayed 6 nights in Nov 2017
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y centrico

Lugar bonito y centrico caminando puedes llegar a varios lugares turisticos y muchas opciones de comidas alrededor.
Stayed 4 nights in Jul 2017
Verified review

8/10 Good

acesound

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the colonial fell of San Cristobal

Hotel is a well maintained but certainly not a new building. We wanted pool for this stay and we got it. We didn't consider climate is a bit on the chill side so just my older daughter was up to the temperature of the outdoors pool. Beds were confortable and room was clean. No food is allowed inside the rooms so no room service either. The hotel restaurant is very good. Is a somewhat small hotel and is perfect because there is hardly any walking to get to your room, restaurant or lobby. We didn't had issues with loud noises but if your too sensitive may not the best hotel for you. Location is perfect right on the main plaza across the colonial cathedral. We liked a lot the rustic decorations because it felt very autentic. Room also a little on the small side but with wifi. Staff very friendly and with a great service attitude.
Stayed 9 nights in Jul 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the staff is amazing and they have music alive in

the personal was great and amazing they have live music in the restaurant every night
Stayed 7 nights in Jun 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. The restaurant was very good.
Verified review

8/10 Good

Verified traveller

Liked: Staff & service
Excellent location! walkongg distance to everything. Staff was very helpful.
Verified review

2/10 Terrible

Maria Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El estacionamiento está a 4 cuadras hacia arriba

Me ofrecieron Cama King size. Era matrimonial. En San Cristóbal de las casa había mucho frío y en todo el hotel no hay un solo calefactor. Se escuchan los pasos y ruidos de la habitación arriba de la nuestra. NUNCA VOLVERE
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
HOTEL UBICADO EN BUENA ZONA, JUSTO EN EL CENTRO DE LA CIUDAD
Verified review

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable.

Paseo a San Cristóbal excelente, el personal del hotel muy amable y cordial, instalaciones limpias. La ubicación de lo mejor. Gracias! Lista para regresar.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located!

Very well located hotel facing the main plaza: close to restaurants, concert and parade grounds (during holidays), and shops. Friendly and helpful staff. We would stay there again.
Verified review

6/10 Okay

Pedro L

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Excelente ubicación

Bien, lástima que la regadera no funcionara adecuadamente. En cuanto la reporté, la sustituyeron. La gerente, Sra. López, súper amable.
Verified review

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

Muy bien. La comida regular y no es inolvidable.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Muy Bien ubicado.

Todo muy bien, esta muy bien ubicado y limpio.
Verified review

8/10 Good

Mary Pat

Liked: Staff & service