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OYO Hotel Punta Guadalupe, San Cristóbal

2.5 star property
Hotel in San Cristóbal de las Casas with 24-hour front desk and outdoor pool

Photo gallery for OYO Hotel Punta Guadalupe, San Cristóbal

Lobby sitting area
Reception
1 bedroom, desk, laptop workspace, soundproofing
Standard Room, 2 Double Beds | Bathroom
Front of property

Reviews

3.4 out of 10

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Calle Maria Adelina Flores #52, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Place, Na Bolom Cultural Museum
    ‪5 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Place, Santo Domingo Handicraft Market
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪119 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room

1 bedroom, desk, laptop workspace, soundproofing

Standard Quadruple Room

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 9 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room (Three beds)

1 bedroom, desk, laptop workspace, soundproofing

Standard Room (Three beds)

Highlights

Soundproofed
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Cable channels
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

About the area

San Cristóbal de las Casas

At OYO Hotel Punta Guadalupe, San Cristóbal you'll be within just a 10-minute stroll of Café Museo Café and Foro Cultural Kinoki. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .Sights within a 15-minute walk of this Barrio de Guadalupe hotel include Na Bolom Cultural Museum and Church of San Nicolás.

What's nearby

  • Foro Cultural Kinoki - 5 min walk - 0.5 km
  • Na Bolom Cultural Museum - 5 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • Santo Domingo Handicraft Market - 8 min walk - 0.7 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 84 min drive

Restaurants

  • ‪Mar Y Chela - ‬2 min walk
  • ‪Sarajevo Café Jardín - ‬2 min walk
  • ‪La Cueva del tigre - ‬2 min walk
  • ‪Jardín La Reserva - ‬2 min walk
  • ‪Marinni Ristorante San Cristóbal - ‬1 min walk

About this property

OYO Hotel Punta Guadalupe, San Cristóbal

Hotel in San Cristóbal de las Casas with 24-hour front desk and outdoor pool
OYO Hotel Punta Guadalupe, San Cristóbal offers its guests an outdoor pool and laundry facilities. The front desk is open around the clock.

Smoking is allowed in designated areas at this San Cristóbal de las Casas hotel.

  • 8 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Smoking in designated areas
OYO Hotel Punta Guadalupe, San Cristóbal offers 8 accommodations. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

Does OYO Hotel Punta Guadalupe, San Cristóbal have a pool?

OYO Hotel Punta Guadalupe, San Cristóbal has an outdoor pool.

Is there a free airport shuttle available at OYO Hotel Punta Guadalupe, San Cristóbal?

No, OYO Hotel Punta Guadalupe, San Cristóbal does not offer an airport shuttle service.

What time are check-in & check-out at OYO Hotel Punta Guadalupe, San Cristóbal?

Check-in begins at 2:00 PM. Check-out time is 1:30 PM.

Are pets allowed at OYO Hotel Punta Guadalupe, San Cristóbal?

No, pets are not allowed.

OYO Hotel Punta Guadalupe, San Cristóbal Reviews

Reviews

3.4
Rating 10 - Excellent. 2 out of 24 reviews
Rating 8 - Good. 0 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 17 out of 24 reviews

3.8/10

Cleanliness

3.8/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lourdes

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Muy mal servicio sucio, sabanas y almohadas manchadas con maquillaje, fundas y sabanas quemadas de cigarro, mal olor las habitaciones, personas que fuman marihuana hasta altas horas de ma noche con la música a todo volumen. Se le dijo al supuesto encargado y aun asi no le bajaron a la música. Se le tuvo que decir personalmente para esto ya eran las 4 de la mañana. El encargado amable pero muy mal aspecto sucio desaliñado. En general una mala experiencia.
Stayed 4 nights in Jul 2025

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

6/10 Okay

DAMARIS

Regular No me dieron la habitación que reserve en expedía. Las toallas rotas
Stayed 1 night in Oct 2024

2/10 Terrible

Alejandra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me respetaron mi pago ya hecho en el hotel. No estaba mi reservacion ya pagada en el hotel en el cual No me puede hospedar y NO me regresaron mi dinero. PEDIMO!!!!!!
Stayed 3 nights in Apr 2024

2/10 Terrible

enrique mayorquin

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
La pero experiencia, no cuentan con personal de recepción ni de limpieza, el pero atención al cliente, nada recomendable.

2/10 Terrible

Carlos Alberto

Stayed 1 night in Feb 2024

2/10 Terrible

Minee

Stayed 3 nights in Dec 2023

2/10 Terrible

Orlando Segundo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reservé en linea y no me dieron la haitacion que había reservado, me dieron una sucia, sus instalaciones estaban horribles, sabanas rotas y unas literas que se movian muhcisimo. Habían dado mi habitacion cuand ya había hecho el pago completo
Stayed 3 nights in Dec 2023

2/10 Terrible

Ana

Travelled with family
Disliked: Amenities
La habitación no es para nada como en las fotos. No en tamaño ni en condición. La persona que nos atendió fue amable. Nunca pudimos ver la TV, el control no funcionaba. Algún huésped u olvidó su llave o no le explicaron que tenía que usarla para abrir la puerta de la calle y en la madrugada golpeó mucho tiempo hasta que alguien tuvo que ir a abrir, porque no había encargado en recepción.
Stayed 1 night in Dec 2023

4/10 Poor

JORGE LUIS

Stayed 1 night in Aug 2023

2/10 Terrible

JOSE TRINIDAD

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo hotel, no pongan su vida en riesgo, tuve una pésima experiencia
Stayed 7 nights in Nov 2022

2/10 Terrible

Jovita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entraron a nuestra habitación mientras dormíamos.

Pasamos una noche terrible ya que el hotel estaba sucio la habitación estaba sucia, no había toallas ni papel en el baño, cuándo llegamos me dijeron que la habitación que yo reservé ya estaba ocupada así que me dieron otra habitación con dos camas matrimoniales en el viaje éramos mi esposo mis tres hijas y yo por lo tanto yo reservé una habitación con tres camas matrimoniales. Cuando llegamos los pasillos olían a marihuana, toda la noche estuvieron tomando en la recepción y se escuchaba todo el escándalo que tenían, cuando llegamos no nos dieron la llave de la habitación dijeron que después no lo entregarían y en la madrugada se metieron al cuarto mi esposo sacó al tipo que era el que nos atendió en la recepción el cual estaba todo drogado. Realmente es un pésimo hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Julio

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
esta terrible el lugar,mal servicio.
Stayed 1 night in Jul 2022

2/10 Terrible

Roxana

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Esta fatal, no es hotel. Es una cuarteria, fuman dentro del hotel, no tienen servicio de limpieza. El dueño es un grosero, las camas tienen chinches. Muy malo
Stayed 3 nights in Jan 2022

2/10 Terrible

Sigifredo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deberían de regresar mi dinero porque solo me dieron una avitqcion en el cual tuve que dormir en el piso
Stayed 1 night in Dec 2021

4/10 Poor

Lucero

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities

Muy desepcionado.

La verdad no fue mi agrado, el día que llegue la persona de recepción no sabía cuánto me iba a cobrar, ni cuántos días estaría hospedado. El servicio mal de recepción. La habitación estaba regular, pero estube tres días hospedado y ni un día se me hizo servicio al cuarto. Cómo no había recepcionista hasta después de las 8:30 de la mañana llegaban visitantes golpeando temprano la puerta de acceso y era todo un escándalo no se podía dormir. En mi vida me vuelvo a hospedar en este hoteles.
Stayed 3 nights in Dec 2020

4/10 Poor

Luis

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve que retirarme por qué la habitación y el servicio fue pésimo
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las condiciones de hotel son de muy mala calidad, el servicio pésimo la reacción y la limpieza nula
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Cleanliness

Prettig verblijf op loopafstand van het centrum

Moeilijk inchecken. Leek alsof ze niet wisten dat ik kwam. Uiteindelijk een aardige meneer die Engels sprak. Kamer moest nog in orde gemaakt worden. Ondertussen kregen we de plaatselijke sterke drank aangeboden. Heel aardig. We kregen een heel kleine kamer maar de volgende dag zouden we een grotere krijgen. Toen we de volgende dag weer in het hotel kwamen hadden ze alles al verhuisd.
Stayed 4 nights in Dec 2019