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Hotel Na Bolom

Property class: 3

Photo gallery for Hotel Na Bolom

An open courtyard with a wooden table and chairs, surrounded by yellow columns and arches, and a sign reading "RESTAURANTE."
A room with a bed, wooden furniture, a fireplace, and a bookshelf.
A dining area with a wooden table and chairs, a vase with flowers, and framed pictures on the wall.
A long dining table set for a meal with chairs on both sides, a cross on the wall, and a painting above the table.
A rustic room with a wooden fireplace, a large window with curtains, and a wooden chair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Laundry room
The current price is AU$64
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristóbal de las Casas, CHIS, 29220
  • Place, Na Bolom Cultural Museum
    ‪1 min walk‬
  • Place, Ex-Convent of Santo Domingo
    ‪10 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪13 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪156 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds

A room with wooden beams, a bed with colorful bedding, a wooden table with a vase, and a chair.

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, Garden View

A room with a bed, a bookshelf, a wicker ceiling light, and a view through an open door.

Junior Suite, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A bedroom with a bed, two bedside lamps, a painting on the wall, and a hanging light fixture.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Garden View

A room with a large window overlooking a lush garden, a brick fireplace, and a colorful abstract painting on the wall.

Junior Suite, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Garden View

A rustic room with a wooden fireplace, a large window with curtains, and a wooden chair.

Junior Suite, 1 Queen Bed, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A room with a bed, wooden furniture, a fireplace, and a bookshelf.

Junior Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

A neatly arranged bedroom with a bed, bedside lamps, a vase, and framed pictures on the wall.

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Garden View

A room with a bed, a fireplace, a desk, and a large window.

Standard Double Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, 2 Double Beds

A room with two wooden beds, a red chair, and a small table with a vase.

Standard Quadruple Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

A room with two beds, wooden beams on the ceiling, and a small table between the beds.

Standard Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Garden View

A room with a bed, a fireplace, a bookshelf, and a door.

Standard Triple Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room, Garden View

A bedroom with a large bed, a wooden headboard, a guitar, and various wall decorations.

Standard Triple Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Double Room, Garden View

A bedroom with a bed, a window with a view of greenery, a mirror, and a blue wall.

Standard Double Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Garden View

A bedroom with a bed, a bookshelf, a mirror, and a window with red curtains.

Triple Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Quadruple Room, Garden View

A room with two beds, a window with curtains, and a lamp on a bedside table.

Standard Quadruple Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, Garden View

A cozy room with two beds, a sofa, a wooden table, and a hanging decoration.

Standard Quadruple Room, Garden View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Garden View

A cozy room with a brick fireplace, a bed with a red blanket, a small table with a lamp, and a chair.

Standard Single Room, Garden View

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

A bedroom with a bed, two bedside lamps, a chair, a small table, and a wall with two paintings.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A bedroom with a large bed, a headboard, two bedside lamps, and a colorful abstract painting on the wall.

Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

About the area

San Cristóbal de las Casas

Hotel Na Bolom places you steps from Na Bolom Cultural Museum and within a 10-minute stroll of Galeria Studio Cerrillo. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, concierge services and a library. Added amenities include a coffee shop/cafe and laundry facilities. Each morning continental breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of an airport shuttle. .Near this 3-property class Barrio del Cerrillo hotel, you'll find San Cristóbal de las Casas Cathedral.

What's nearby

  • Na Bolom Cultural Museum - 1 min walk - 0.0 km
  • Ex-Convent of Santo Domingo - 10 min walk - 0.9 km
  • Guadalupe Church - 10 min walk - 0.9 km
  • San Cristóbal de las Casas Cathedral - 13 min walk - 1.1 km
  • Santo Domingo Handicraft Market - 15 min walk - 1.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 93 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬6 min walk
  • ‪Sarajevo Café Jardín - ‬7 min walk
  • ‪Jardín del Jaguar - ‬1 min walk
  • ‪Restaruante Galeria Las Casas - ‬6 min walk
  • ‪La Casa De Willy - ‬6 min walk

About this property

Hotel Na Bolom

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at Hotel Na Bolom. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 16 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Na Bolom offers 16 accommodations with fireplaces and complimentary bottles of water. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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4.7 out of 5, Exceptional, 285 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Fireplace
  • Heating
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Hotel Na Bolom

Children and extra beds

  • Children are welcome.

Payment types

MastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 4 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Na Bolom Hotel
Hotel Na Bolom San Cristóbal de las Casas
Hotel Na Bolom Hotel San Cristóbal de las Casas

Frequently asked questions

Is parking available at Hotel Na Bolom?

Yep, Hotel Na Bolom has a free self car park.

How much does it cost to stay at Hotel Na Bolom?

As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Na Bolom on 25 Oct 2026 start from AU$64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Hotel Na Bolom a romantic place to stay?

A lounge bar, plus fireplaces in the guestrooms, help set the scene for a romantic weekend at Hotel Na Bolom.

Does Hotel Na Bolom serve breakfast?

Sure does, continental breakfast is available daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Na Bolom?

No, but there's an airport shuttle that runs from 9:00 AM - 11:30 PM on request for a fee.

Is there a bar or restaurant at Hotel Na Bolom?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Na Bolom?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Are pets allowed at Hotel Na Bolom?

No, pets and service animals are not allowed.

Hotel Na Bolom Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 79 reviews
Rating 8 - Good. 23 out of 79 reviews
Rating 6 - Okay. 4 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable. I’ll stay at this hotel again!
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beautiful historic property with beautiful gardens. Great if you want to go rustic but was very cold and damp even in June. Hot water issues in bathroom. Great staff but really no amenities.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming place to stay in a culturally rich historic building with museum displays. It is quiet and magical. The garden is extensive and peaceful. My room had a fireplace that was well stocked with wood and kept me warm and cozy. I had a great breakfast at the restaurant that was very reasonably priced. Well worth the price for the experience.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was really nice, but in general the Hotel needs maintenance. Would not recommend it at all.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to rest
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Diane

Liked: Cleanliness
This is a wonderful old-timey place to stay because, aside from being in a classic San Cristobal location, it is a small anthropology museum and community arts center. In my four nights there I was serenaded by a pianist and a community singing group in the small chapel. My room had a fine mattress, was quiet, and the bathroom was completely up to date.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Special Treat

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean, comfortable room. Location was convenient and I was able to walk safely about town. Was a bit chilly…heater in room helped somewhat. Was nice to have an extra blanket in the closet. I ate at the restaurant one time. Food and service was good. Disappointed, however, with wifi. Cell signals are weak in the area and wifi was unreliable and slow if available. I had to go to center of town to check on future travel plans and catch up on news. Forced me to disconnect a bit!!! 😌
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Rosa Tupina

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Francisco José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar mágico y hermoso y un trato al cliente excepcional. Lo recomiendo sin duda.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Melina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario hotel para conocer la historia de Chiapas y San Cristóbal, divino jardín y museo, simplemente es como vivir en la época colonial
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Na Bolom fue una estadía hermosa. Disfrutamos mucho el hotel, restaurante y museo. El personal fue muy amable y atento con lo que necesitábamos. Nuestra ultima noche llovió y llegamos a ver luciérnagas en camino hacia nuestra habitación. Fue una experiencia inolvidable. Les recomiendo ampliamente. Gg
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

María Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable habitacion limpia!! Los domingos tienen buffet!!
Stayed 4 nights in Mar 2026
Verified review

4/10 Poor

Maria Guadalupe Estela

Disliked: Cleanliness, property conditions & facilities
Mala higiene, el personal desconocía hasta en donde estaban las habitaciones, pobre en amenidades, descuidado
Stayed 6 nights in Dec 2025
Verified review

4/10 Poor

GABRIEL

Liked: Staff & service
Disliked: Room comfort
Nunca vi el viñedo
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities
Todo muy bien
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y un ambiente agradable. Tienen un jardín al cual tienes acceso. El museo que hace una exposición sobre todo de los lacandones incluyendo fotografías muy antiguas. Me volvería a hospedar.
Stayed 6 nights in Apr 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno en gral

Estuvo buena la estancia, al principio yna habitación estuvo mas o menos pero nos cambiaron
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar magico
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar para dormir 🛌 nada más con el detalle que la habitación en la que me hospedé no contaba con TV 📺 , es un lugar acogedor, el joven de la recepción se portó muy servicial, muy atento y respetuoso, volvería a hospedarme sin duda alguna
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En este lugar se realizan encuentros académicos. Poder tener un cuarto de hospedaje en el mismo lugar del evento a que asistí es excelente.
Stayed 2 nights in May 2024