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Hotel Don Quijote

Property class: 2.5

Photo gallery for Hotel Don Quijote

Exterior
Interior
Interior
Exterior
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Cristobal Colon No. 7, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29200
  • Place, San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪5 min walk‬
  • Place, Plaza 31 de Marzo
    ‪5 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪120 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

About the area

San Cristóbal de las Casas

At Hotel Don Quijote you'll be within steps of Foro Cultural Kinoki and Café Museo Café. Highlights at this Colonial hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 15-minute walk of this Zona Centro hotel include Church of San Nicolás and San Cristóbal de las Casas Cathedral.

What's nearby

  • Foro Cultural Kinoki - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Mesoamerican Museum of Jade - 5 min walk - 0.5 km
  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 78 min drive

Restaurants

  • ‪Casa Lum - ‬2 min walk
  • ‪Cocoliche - ‬1 min walk
  • ‪Mercadito Nomada - ‬1 min walk
  • ‪El Tostador Café - ‬1 min walk
  • ‪Daisuky - ‬1 min walk

About this property

Hotel Don Quijote

As a guest of Hotel Don Quijote, you'll find tour/ticket assistance, coffee/tea in common area, and concierge services. WiFi and wired Internet are free in public spaces. Hotel Don Quijote also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 25 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Hotel Don Quijote offers 25 accommodations with a safe and free newspapers. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave

More

  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Don Quijote

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Don Quijote San Cristobal de las Casas
Hotel Don Quijote San Cristobal de las Casas
Hotel Don Quijote San Cristobal De Las Casas, Mexico - Chiapas
Don Quijote Cristobal las Cas
Hotel Don Quijote Hotel
Hotel Don Quijote San Cristóbal de las Casas
Hotel Don Quijote Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Don Quijote?

Hotel Don Quijote offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Don Quijote?

Yep, Hotel Don Quijote has a free self car park. Onsite parking is limited.

Is there a free airport shuttle available at Hotel Don Quijote?

No, Hotel Don Quijote does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Don Quijote?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Don Quijote?

No, pets and service animals are not allowed.

Hotel Don Quijote Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 8 out of 63 reviews
Rating 4 - Poor. 9 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property older, a little dark and can be chilly. Awesome location, very clean, staff were great!! Open floor plan, can be noisy. Excellent value as it is clean and walkable to most things.
Stayed 16 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfy

Stayed 3 nights in Apr 2023

10/10 Excellent

Cam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities

Unreliable and unhygienic

I got a last minute booking for a night at this hotel. The walls where thin. The bed was made nicely. But the toilet hadn’t even been flushed. It was very loud. I asked for shuttle service to the airport at 5am. I did receive a wake up call, but not until 5. The shuttle never showed and I had to take a taxi. The man working the front desk was clueless and tried to recharge me for the room. This will be my one and only stay.
Stayed 1 night in Mar 2019

8/10 Good

Dan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful little hotel in the Historic Center

The hotel is decorated with traditional woodwork.

4/10 Poor

chbritch, Manchester

Disliked: Room comfort

not a good choice at the moment

the good points: a fair price for what you get as the place is clean and you get plenty of bed space and a shower room that actually has hot water the negative: the rooms are small and so overcrowded with beds that you actually are unable to walk around the beds without bumping into furniture even if you are careful. There is building work going on next door (the buildings are attached to each other and the walls are thin) and the knocking and drilling starts at 7 in the morning and goes on all day. The management have assured us that they are trying to do something about it but how successful their efforts are going to be is questionable

4/10 Poor

Elizabeth, xxxx

Disliked: Staff & service, property conditions & facilities, room comfort

not again

The hotel is very economical. Staff are very nice and try to help but speak NO English. That, coupled with my very poor Spanish made the stay very difficult. The hotel received groups of guests at late hours which were loud and kept me awake until 2 a.m. Noise resumed as early as 7 a.m.

4/10 Poor

CESAR E, Chihuahua

Disliked: Staff & service, property conditions & facilities, room comfort

Old hotel

They were nice. I arrived early and I got a room at that moment. I had to wait to get hot water. Very old toilet. Uncomfortable mattress to me. I only spent one night and it was good enough to me.

6/10 Okay

Keith, Middlesbrough

Liked: Cleanliness
Disliked: Room comfort

You get what you expect.

Good hotel for price, however a bit cold at night.

10/10 Excellent

Robyn, ZP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy, friendly & convenient!

Beautiful, cosy, conveniently located hotel in the heart of San Cristobal. Very friendly staff who were more than happy to help us out when we wanted to change rooms, ask for directions or even use their printer! I would definitely stay here again and the car park provided was extremely useful as well.

4/10 Poor

Rosalinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Joaquin gabriel

Stayed 1 night in Sep 2024

6/10 Okay

Patricio

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2024

4/10 Poor

Carolina

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Carlos Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 3 nights in May 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar
Stayed 1 night in Mar 2024

8/10 Good

Luis

Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita un buen mantenimiento para no dejar que se siga deteriorado por lo demás todo muy bien
Stayed 8 nights in Mar 2024

8/10 Good

Yare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable para mi familia y súper accesible
Stayed 2 nights in Feb 2024

4/10 Poor

antonio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2024

10/10 Excellent

Perla López

Stayed 5 nights in Sep 2023