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Hotel Ciudad Real Centro Histórico

Property class: 3.5

Photo gallery for Hotel Ciudad Real Centro Histórico

A spacious atrium with a high ceiling and multiple arches.
A building with white trim, multiple windows, and balconies with black railings.
A spacious atrium with a central staircase, multiple seating areas, and a variety of potted plants.
A window with a potted plant and a large flower pot.
A restaurant with multiple dining tables set for guests, equipped with wine glasses and cutlery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
The current price is AU$118
includes taxes & fees
13 Sept - 14 Sept

Explore the area

View map
Plaza 31 de Marzo No. 10, Col. Centro, San Cristóbal de las Casas, CHIS, 29200
  • Place, Plaza 31 de Marzo
    ‪1 min walk‬
  • Place, Mesoamerican Museum of Jade
    ‪2 min walk‬
  • Place, San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪146 min drive‬

Room options

View all photos for Superior Double Room

In-room safe, iron/ironing board (on request), free cots/infant beds

Superior Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, iron/ironing board (on request), free cots/infant beds

Deluxe Double Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room

A bedroom with a bed, a nightstand, a wooden headboard, a wall-mounted light, and a framed tapestry.

Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

About the area

San Cristóbal de las Casas

Hotel Ciudad Real Centro Histórico puts you in the heart of San Cristóbal de las Casas, within steps of Museo de San Cristóbal and San Cristóbal de las Casas Cathedral. Highlights at this hotel include 2 restaurants, free self-parking and a bar/lounge. .The restaurant, Sensaciones de Chiapas, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7 AM and 1:00 PM. .Places within a short walk of this 3.5-property class Zona Centro hotel include Plaza 31 de Marzo and Mesoamerican Museum of Jade.

What's nearby

  • Plaza 31 de Marzo - 1 min walk - 0.0 km
  • Museo de San Cristóbal - 1 min walk - 0.1 km
  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 76 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lumiere - ‬1 min walk
  • ‪Al Grano Café - ‬1 min walk
  • ‪Las Pichanchas - ‬2 min walk
  • ‪Cacao Nativa - ‬2 min walk

About this property

Hotel Ciudad Real Centro Histórico

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Hotel Ciudad Real Centro Histórico. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Cristóbal de las Casas hotel.

  • 1 building
  • 31 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • 538 sq ft of conference space
  • 50 sq. m of conference space
  • Built in 1908
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Hotel Ciudad Real Centro Histórico offers 31 accommodations with laptop-compatible safes and complimentary bottles of water. 42-inch LED televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 1:00 PM for a fee: MXN 55 to 240 for adults and MXN 55 to 240 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • PLAZADIEZ
  • Sensaciones de Chiapas

Things to do

  • Bicycle tours

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 538 square feet of conference space
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hardwood flooring in room
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1908
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ciudad Real Centro Histórico

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 55 to 240 for adults and MXN 55 to 240 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ciudad Real Centro Histórico
Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Centro Histórico
Hotel Ciudad Real Centro Histórico San Cristobal de las Casas
Hotel Ciudad Real Histórico
Ciudad Real Centro Historico
Hotel Ciudad Real Centro Histórico Hotel
Hotel Ciudad Real Centro Histórico San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Ciudad Real Centro Histórico?

Hotel Ciudad Real Centro Histórico offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Ciudad Real Centro Histórico?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Ciudad Real Centro Histórico on 13 Sept 2026 start from AU$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Ciudad Real Centro Histórico?

Yep, Hotel Ciudad Real Centro Histórico has a free self car park.

Is Hotel Ciudad Real Centro Histórico family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Ciudad Real Centro Histórico is a hit with families.

Does Hotel Ciudad Real Centro Histórico serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Ciudad Real Centro Histórico?

No, Hotel Ciudad Real Centro Histórico does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ciudad Real Centro Histórico?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Ciudad Real Centro Histórico?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Ciudad Real Centro Histórico?

No, pets and service animals are not allowed.

Hotel Ciudad Real Centro Histórico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 526 reviews
Rating 8 - Good. 155 out of 526 reviews
Rating 6 - Okay. 50 out of 526 reviews
Rating 4 - Poor. 14 out of 526 reviews
Rating 2 - Terrible. 12 out of 526 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine hotel with very reasonable prices.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

DONALD

Liked: Property conditions & facilities
Good place to stay in the city center.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Excellent super friendly staff. I felt very welcomed! They Even changed us to downstairs room to accommodate my senior mom who can’t climb stairs. Room was very clean and hotel location was excellent! Loved my stay here.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, staff is great, helpful and friendly.
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Rocio

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Staff was great and the rooms were clean in a great location, right across the street from the main park and zocalo. The only issue was that the Internet was spotty at times and would be unavailable for short periods which is typical with hotels in older building.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely gorgeous. So close to everything relaxing. The staff are amazing and do try to make your stay a great experience.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Raoul

Liked: Cleanliness, amenities
Yes,but the floors were very cold they could have a little heat in the room to make it more pleasant .
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Shuhei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shops
Stayed 2 nights in Mar 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. The room was fair.
Stayed 8 nights in Feb 2023
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS GREAT. VERY HELPFUL
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Girl trip

Loved the hotel and location fantastic The bar and restaurant close way to early Had 51 steps to get to room. Be sure and request lower floors—. Staff very accommodating—.
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Ciudad Real could be better!

Location is really good! Restaurant excellent, the waiters were smiling and very helpful! The only inconvenience is that the water in the shower is not hot enough and the water pressure is very low!!
Stayed 5 nights in May 2023
Verified review

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great. Very accommodating and helpful. Wifi was sporadic and very weak
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, in a colonial town of San Cristobal de las Casas. The staff is great and helpful. The continental breakfast was very good; the fruit was fresh, bread was delicious and coffee was surprisingly delicious. My room was very clean, lots of towels, the mattress was comfortable, not hard and the pillows were soft and medium, exactly the way I like them. The shower had a strong pressure, with hot water, which is a must in any hotel in a small town in Mexico. I would suggest you ask for a room on the second floor, on the left side, because there’s a Disco at the end of the block and lots of restaurants where the young crowd gathers at night. I slept very comfortable, did not hear a sound and the cleaning lady was so attentive to any room items you may need. I think this is the biggest hotel in town, right in front of the plaza and close to restaurants, which are many and walking distance to everything you may want to see. There’s really no need to take a taxi, unless you’re going on a tour, then a comfortable van, with AC, will pick you up at your hotel. I came solo for 5 days of relaxation and was very happy I stayed here, I shall return.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and location were great. Window was broken- would not close- fixed quickly. Pillows still need an upgrade- hard/uncomfortable.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

María Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

rony karina

Ok
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old world hotel. Clean a very well maitained. Locatio is awesome except for the disco next door the thilumped till 3:30am monday -sat. Other wise would be a 10 out 10
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Yilena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hffhb
Stayed 3 nights in Jan 2023
Verified review

8/10 Good

JoEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very hard- like sleeping on the floor. Pillows were incredibly hard/firm. Sleeping on the floor with rocks as the pillow. Entire group of ten all made this comment. Staff is wonderful! Very clean
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Fernanda

….
Stayed 1 night in May 2025
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location and friendly staff. This is my hotel of choise when I'm in San Cristobal. However, after arriving late, we inquiered about our welcome drinks (expedia benefits). We were shown some coupons and we asked whether we could use them the following day because it was late at night after a long trip. The person in the front desk said no. This lack of flexibility was a bit unwelcoming and not very service-oriented in my opinion.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Jesenia

Liked: Staff & service
First room what they gave has bad smell coming from bathroom pipe.
Stayed 1 night in Jul 2024