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 San Cristóbal de las Casas •1 Room
 San Cristóbal de las Casas • 1 Room
Book online or call 1800 796 370 Phone Number
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Casa Lum

3.5-star property
Real de Guadalupe 30, San Cristóbal de las Casas, CHIS 1800 796 370
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Hotel Description

A family-friendly stay in the heart of San Cristóbal de las Casas awaits you at Casa Lum. Within a short 5-minute stroll, you'll find San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Highlights at this Colonial hotel include a restaurant, free self parking, and a bar/lounge.

The restaurant, Casa Lum, serves Mexican cuisine and is open for breakfast, brunch, lunch, and dinner. Other amenities include free WiFi in public areas, spa services, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and noon. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 3.5-star Zona Centro hotel include Arches of Carmen and Ex-Convent of Santo Domingo.

Tsijil Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$188* Per night/room 20 Apr. - 21 Apr.

Lekil Luxury Suite Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Garden Family Kuxel Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kool Luxury Suite Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Ipil Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Jr. Chulel Suite Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

About the Casa Lum

Location Real de Guadalupe 30, San Cristobal de las Casas, CHIS 29200

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly Casa Lum. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 1900
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Casa Lum offers 8 accommodations with iPod docking stations and MP3 docking stations. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

Casa Lum - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Casa Lum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa Lum

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80–200 for adults, and MXN 80–200 for children
  • Airport shuttle fee: MXN 1800 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Lum Hotel San Cristobal de las Casas
  • Casa Lum Hotel
  • Casa Lum San Cristobal de las Casas
  • Casa Lum
  • Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
  • Casa Lum Hotel
  • Casa Lum San Cristóbal de las Casas
  • Casa Lum Hotel San Cristóbal de las Casas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.