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Casa Azabache

2.5 star property
Colonial hotel in San Cristóbal de las Casas with a 24-hour front desk

Photo gallery for Casa Azabache

Deluxe Suite, 1 King Bed
Interior
Reception
Studio Suite, 2 Queen Beds
Studio Suite, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
46 Francisco León, Barrio de Santa Lucía, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪5 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Plaza 31 de Marzo
    ‪6 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

Room options

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom

Highlights

Garden
Patio
Separate dining area
Individually decorated
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Highlights

Garden
Patio
Separate dining area
Individually decorated
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Garden
Patio
Separate dining area
Individually decorated
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Garden
Patio
Separate dining area
Individually decorated
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Garden
Patio
Separate dining area
Individually decorated
Separate bedroom
Down duvet
Blackout curtains
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

San Cristóbal de las Casas

Casa Azabache puts you in the heart of San Cristóbal de las Casas, within just a 10-minute stroll of Foro Cultural Kinoki and Santo Domingo Handicraft Market. Highlights at this Colonial hotel include in-room free WiFi and patios. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include coffee/tea in a common area, laundry facilities and a fridge in a common area. .Sights within a 15-minute walk of this Santa Lucía hotel include Café Museo Café and Church of San Nicolás.

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.6 km
  • Plaza 31 de Marzo - 6 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • Ex-Convent of Santo Domingo - 10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 92 min drive

Restaurants

  • ‪El caldero de la Abuela - ‬3 min walk
  • ‪Pachamama - ‬4 min walk
  • ‪El Cau - ‬4 min walk
  • ‪Plaza Mercado Guadalupe - ‬4 min walk
  • ‪El Punto Pizzeria - ‬5 min walk

About this property

Casa Azabache

Colonial hotel in San Cristóbal de las Casas with a 24-hour front desk
As a guest of Casa Azabache, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casa Azabache also features a garden, coffee/tea in common area, and concierge services.

This Colonial San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Fridge in a common area
  • Water dispenser
Casa Azabache offers 8 accommodations, which are accessible via exterior corridors and feature a hairdryer and blackout curtains. Rooms open to patios. This individually decorated accommodation has separate dining areas and includes desks. Beds feature down duvets. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

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Interior

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  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 48 reviews
The price is AU$46
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Colonial architecture
  • Communal living room
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Azabache

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azabache Guesthouse San Cristobal de las Casas
Casa Azabache Guesthouse
Casa Azabache San Cristobal de las Casas
Casa Azabache Hotel
Casa Azabache San Cristóbal de las Casas
Casa Azabache Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Casa Azabache?

Casa Azabache offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Casa Azabache?

No, Casa Azabache does not offer an airport shuttle service.

What time are check-in & check-out at Casa Azabache?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Casa Azabache?

No, pets and service animals are not allowed.

Casa Azabache Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 27 out of 45 reviews
Rating 8 - Good. 13 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 3 out of 45 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very chilled and pretty location. A little noisy at night with noise from next door and the street, but not the hotel’s fault st all
Stayed 3 nights in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very cute hotel. Great location, close to downtown. Large room, but low ceiling. We bumped our heads a few times with the beams.
Stayed 2 nights in Apr 2022

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bonito y amables, mala insonorozacion

El staff es muy amable y te ayudan con todo. el hotel es muy bonito y nuevo. sin embargo nos tocó la habitación de la entrada y no existe nada de insonorización por lo que se oia absolutamente todo y no pudimos dormir. fueron muy amables y como estaba lleno y no nos podian ofrecer otro cuarto, nos reembolsaron la segunda noche y nos cambiamos de hotel. recomiendo solicitar un cuarto al fondo o la habitacion de arriba porque en ese caso lo recomendaria mucho
Stayed 2 nights in Oct 2021

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb from A to Z!

I dont know where to start but even before checking in i felt welcomed. The staff were super friendly and professional and treated me like family. The one only disadvantage was that the surrounding was a bit noisy. In short, amazing stay ,amazing price, amazing staff
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great and easy place to stay. Very independent. 1 communal kitchen. No restaurant service. 24h opened. We stayed in the suite which was spacious and with a very comfortable bed. Since it is in the “attic” it was a bit low for my tall husband. Great for a week stay!
Stayed 2 nights in Feb 2021

8/10 Good

indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The place is beautiful, but our first 3 days were a bit noisy. it was surprisingly loud, due to other guests. The staff was very kind. We stayed in the suite, and it has a nice view; if you're a little taller than standard height, mind your head due to lower ceiling. besides that, it was all good. It's a great location, 10 minutes walking to the main plaza. Hot water all the time, and a little kitchen area if you need something. I'd recommend to bring your own water. They provided us with parking, which it was very helpful.
very nice little patio
stair to the suite
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2020

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Amazing property, excellent service, bathroom/ room very clean, and good location. I highly recommend this place.
Stayed 1 night in Apr 2019

8/10 Good

Flor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but very neat, clean and cozy place. Staff really nice. There are dishes and all things needed if you want to cook.
Stayed 3 nights in Mar 2019

10/10 Excellent

Gloria, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Excellent Place!!! I got a room for my Mom's Vacation and she was sooo Happy about Everything: The room, the security of the place, the professionalism and kindness of the Staff, the Downtown Location, the price, etc. I'm So Very Grateful for making her stay special!!!
Stayed 3 nights in Jan 2019

6/10 Okay

Noemi

Travelled with partner
Liked: Cleanliness
Esta un poco pequeño el espacio y algo retirado de los lugares
Stayed 3 nights in Feb 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Charlie

Liked: Staff & service, amenities
Lugar tranquilo
Stayed 1 night in Jun 2024

2/10 Terrible

Natalia, Tuxtla Gutiérrez

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Es una propiedad bonita pero tiene muchos aspectos a mejorar. No pudimos descansar por el ruido del boiler a cada rato, colocado afuera de la puerta de mi habitación. No tienen cortinas para bloqueo de luz, se escucha como tocan el timbre a toda hora. Al hacer check in yo ya había pagado por esta plataforma y ellos me volvieron a cobrar y en total se me reflejó un cargo 3 veces de la misma noche de hospedaje. No respetaron que había solicitado habitación para 4 personas y éramos 3 pero me cobraron uno extra. Tardamos aprox 25 min en lograr hacer el check in porque encima que me cobraron más, no se apuraban en darme el acceso. No cuentan con estacionamiento, así que el carro queda en la calle, que es angosta. Me dieron el número del gerente para solucionar el cobro y éste fue grosero y me colgó la llamada.
Stayed 1 night in Apr 2024

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería sin duda

Lo mejor sin duda es la ubicación, cerca del andador Guadalupano y del centro histórico. El personal muy amable y atento. Las instalaciones muy cómodas, la pequeña excepción fue su calentador de agua para la ducha ya que no es continua. Pero sin duda lo recomiendo y volvería.
Stayed 6 nights in Oct 2023

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniente

En general todo estuvo muy bien, el lugar es muy bonito y tiene una excelente ubicación, a unas cuantas cuadras del andador Guadalupe. El servicio y atención fueron de lo mejor. Si acaso, lo único incómodo fue su calentador de agua de la ducha ya que no era constante. Pero de ahí en más, todo fue agradable
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Betzabé

Stayed 1 night in Aug 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted med hjælpsom personale
Stayed 3 nights in Jan 2022

8/10 Good

Carolina

Liked: Staff & service, property conditions & facilities, room comfort

Gutes Preis-Leistungsverhältnis sofern eigenes Bad

Einfaches aber schönes und gut gelegenes Hostel. Sehr ruhige Zimmer, sofern man eines im Innenhof hat. Es hiess zwar, dass das Badezimmer nur mit einem anderen Zimmer geteilt wird; letztendlich aber hat auch das Personal, sowie andere Gäste die früher angereist oder später abgereist sind das gleiche Badezimmer genutzt. Kostenlose Wasserspender und Möglichkeit was zu kochen.
Stayed 2 nights in Nov 2021