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Hotel Maspalomas Princess-All Inclusive

Couples treatment room(s), sauna, steam room, body treatments

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
All-inclusive
Spa
Parking included
Free Wi-Fi

Explore the area

Avda. Tour Operador TUI, s/n, Maspalomas, San Bartolomé de Tirajana, Las Palmas, 35100

Place, Maspalomas Golf Course
‪8 min walk‬
Place, Holiday World Maspalomas
‪14 min walk‬
Place, Maspalomas Lighthouse
‪8 min drive‬
Airport, Las Palmas (LPA-Gran Canaria)
‪32 min drive‬

Room options

Premium bedding, down duvets, minibar, in-room safe

Standard Room (3 adults)

30 sq m
1 bedroom
Sleeps 3
2 Single Beds
Free Wi-Fi

Standard Room (2 adults)

30 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Family Room (superior, 4 adults)

60 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Family Room (superior, 2 adults and 4 children)

60 sq m
Sleeps 6
2 Single Beds
Free Wi-Fi

Junior Suite (1 adult)

Very good

40 sq m
Sleeps 1
2 Single Beds
Free Wi-Fi

Junior Suite, Garden View (1 adult)

Garden view
44 sq m
Sleeps 1
2 Single Beds
Free Wi-Fi

Family Room (superior, 2 adults and 3 children)

60 sq m
Sleeps 5
2 Single Beds
Free Wi-Fi

Suite (1 adult)

60 sq m
Sleeps 1
2 Single Beds
Free Wi-Fi

Family Room (superior, 3 adults)

60 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Family Room (standard, 2 adults and 2 children)

37 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Junior Suite (3 adults)

40 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Junior Suite (2 adults and 2 children)

40 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Junior Suite, Garden View (3 adults)

Garden view
44 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Junior Suite, Garden View (2 adults and 2 children)

Garden view
44 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Suite (3 adults)

60 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Suite (2 adults and 2 children)

60 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

A modern hotel room with a large bed, a bedside table with a lamp, and a view of the bathroom.

Suite (Prestige 1 adult)

60 sq m
1 bedroom
Sleeps 1
1 Queen Bed
Free Wi-Fi

Family Room (standard, 2 adults and 1 child)

Wonderful

37 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Family Room (superior, 2 adults and 2 children)

60 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Junior Suite (2 adults)

Very good

60 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Junior Suite, Garden View (2 adults)

Garden view
44 sq m
Sleeps 2
2 Single Beds
Free Wi-Fi

Suite (2 adults)

60 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Suite (Prestige, 2 adults)

60 sq m
1 bedroom
Sleeps 2
1 Queen Bed and 1 Queen Sofa Bed
Free Wi-Fi

Family Room (standard, 2 adults)

37 sq m
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Standard Room (2 adults and 1 child)

Excellent

30 sq m
1 bedroom
Sleeps 3
2 Single Beds and 1 Single Sofa Bed
Free Wi-Fi

Junior Suite (2 adults and 1 child)

44 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Junior Suite, Garden View (2 adults and 1 child)

Garden view
44 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Suite (2 adults and 1 child)

60 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Suite (Prestige 2 adults and 1 child)

60 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Queen Sofa Bed
Free Wi-Fi

Standard Room (2 adults and 2 children)

Good

30 sq m
1 bedroom
Sleeps 4
2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
Free Wi-Fi

Suite (Prestige, 2 adults and 2 children)

60 sq m
1 bedroom
Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed
Free Wi-Fi

Suite (Prestige, 3 adults)

60 sq m
1 bedroom
Sleeps 3
1 Queen Bed and 1 Queen Sofa Bed
Free Wi-Fi

Family Room (standard, 3 adults)

37 sq m
Sleeps 3
2 Single Beds
Free Wi-Fi

Family Room (superior, 3 adults and 1 child)

60 sq m
Sleeps 4
2 Single Beds
Free Wi-Fi

Family Room (superior, 3 adults and 2 children)

60 sq m
Sleeps 5
2 Single Beds
Free Wi-Fi

Family Room (superior, 3 adults and 3 children)

60 sq m
Sleeps 6
2 Single Beds
Free Wi-Fi

Family Room (superior, 4 adults and 1 child)

60 sq m
Sleeps 5
2 Single Beds
Free Wi-Fi

Family Room (superior, 4 adults and 2 children)

60 sq m
Sleeps 6
2 Single Beds
Free Wi-Fi

Standard Single Room

Very good

30 sq m
Sleeps 1
2 Single Beds
Free Wi-Fi

About the area

San Bartolomé de Tirajana

An all-inclusive stay in San Bartolomé de Tirajana awaits you at Hotel Maspalomas Princess-All Inclusive. You'll be 2.2 km (1.3 mi) from Maspalomas Lighthouse and 2.9 km (1.8 mi) from Yumbo Shopping Center. Highlights at this family-friendly property include 5 restaurants, 8 outdoor swimming pools and a full-service spa. .A relaxing day at Spa in can include prenatal massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Food Market, serves local and international cuisine and is open for breakfast, lunch and dinner. With 3 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, free kids' club, gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and microwave in a common area. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 4-property class Maspalomas property, attractions include Maspalomas Dunes and English Beach.

What's nearby

Maspalomas Golf Course - 8 min walk - 0.8 km
Holiday World Maspalomas - 14 min walk - 1.2 km
Maspalomas Beach - 8 min drive - 1.9 km
Maspalomas Lighthouse - 8 min drive - 1.9 km
Meloneras Beach - 9 min drive - 2.3 km

Getting around

Las Palmas (LPA-Gran Canaria) - 30 min drive

Restaurants

‪La Bolognese - ‬19 min walk
‪Piano Bar Tabaiba Princess - ‬4 min walk
‪Restaurante Vista Bonita - ‬16 min walk
‪Marula Lopesan Baobab - ‬4 min drive
‪La Vicaría - ‬16 min walk

About this property

Hotel Maspalomas Princess-All Inclusive

Hotel Maspalomas Princess-All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Maspalomas Princess-All Inclusive, you'll find a full-service spa, a complimentary water park, and 8 outdoor swimming pools. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 5 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Hotel Maspalomas Princess-All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star San Bartolomé de Tirajana property.

1 building

389 guestrooms or units

4 levels

5 dining venues

3 bars by the pool

5 bars or lounges

Conference rooms

Built in 1997

Buffet breakfast (free)

Deli

Kid's club (free)

Poolside lounge chairs

Umbrellas for the pool

Dry cleaning

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Concierge

Pool or billiards table

Corner/local shop

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

On-site shopping

Bellhop

Lift

Smoking in designated areas

Microwave in a common area

Water dispenser

Hotel Maspalomas Princess-All Inclusive offers 389 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. This accommodation is furnished with double sofa beds. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This San Bartolomé de Tirajana property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa in has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
All-inclusive
Spa
Kids’ pool

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Free secured, uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
3 poolside bars
5 bars/lounges
5 restaurants
Snack bar/deli

Restaurants on site

Food Market
Il Pecatto
Kokoro
La Choza
Mordisco Family Snack

Things to do

18-hole adjacent golf course
8 outdoor pools
Archery
Beach volleyball
Bicycle rentals
Billiards/pool table
Bingo
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Foosball table
Free children's club
Free water park
Full-service spa
Games
Gym
Piano
Pilates classes
Playground
Shopping
Table tennis
TV in common areas
Waterslide
Yoga classes

Family friendly

8 outdoor pools
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room sofa bed
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Shared microwave
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages

Business services

3 meeting rooms

Outdoors

Garden
In a nature reserve
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (90 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
4 floors
Ballroom
Banquet hall
Beaux Arts architecture
Built in 1997
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Some LED lighting used
Vegan dining options
Vegetarian dining options
Waste recycling policy
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Double sofa bed
Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

49-inch flat-screen TV with satellite channels

Food and drink

Limited room service
Minibar

Air conditioning
Desk
Energy-saving switches used
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property enforces a strict dress code in the restaurant.

This property enforces a smart-casual dress code in all dining and bar venues after 7 PM. Athletic wear or sports uniforms, sleeveless clothing, shorts, slippers, beach sandals, flip-flops, and open-toed shoes, are prohibited regardless of age. Men are required to wear long pants or dress shorts for dinner services. Dress pants and ties or jackets are required for men to attend the annual Christmas and New Year's gala dinners.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Spa fee: EUR 10 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Maspalomas Princess San Bartolome de Tirajana

Hotel Tabaiba Princess San Bartolome de Tirajana

Tabaiba Princess

Tabaiba Princess San Bartolome de Tirajana

Maspalomas Princess San Bartolome de Tirajana

Maspalomas Princess Bartolome

Hotel Maspalomas Princess

Hotel Maspalomas Princess All Inclusive

Hotel Maspalomas Princess-All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Hotel Maspalomas Princess-All Inclusive?

Hotel Maspalomas Princess-All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Maspalomas Princess-All Inclusive?

Yep, Hotel Maspalomas Princess-All Inclusive has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Maspalomas Princess-All Inclusive?

The closest beach to Hotel Maspalomas Princess-All Inclusive is English Beach (2.9 km).

Is there a spa on site at Hotel Maspalomas Princess-All Inclusive?

Yep, Spa in is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Hotel Maspalomas Princess-All Inclusive have a pool?

Hotel Maspalomas Princess-All Inclusive has 8 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Hotel Maspalomas Princess-All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Maspalomas Princess-All Inclusive?

Hotel Maspalomas Princess-All Inclusive features 3 poolside bars, 8 outdoor pools and a full-service spa.

What makes Hotel Maspalomas Princess-All Inclusive a romantic place to stay?

Couples spa treatments and romance packages, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Maspalomas Princess-All Inclusive.

Is Hotel Maspalomas Princess-All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Hotel Maspalomas Princess-All Inclusive is a hit with families.

Does Hotel Maspalomas Princess-All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is offered daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Maspalomas Princess-All Inclusive?

No, Hotel Maspalomas Princess-All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Maspalomas Princess-All Inclusive?

Relax with a coldie at the 3 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel Maspalomas Princess-All Inclusive?

Check-in begins at 2:30 PM. Check-out time is noon.

Are pets allowed at Hotel Maspalomas Princess-All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Maspalomas Princess-All Inclusive?

There is a golf course next to Hotel Maspalomas Princess-All Inclusive.

Hotel Maspalomas Princess-All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Verified

8/10 Good

Joni

12 Oct 2025

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Water park was very nice.

Stayed 8 nights in Oct 2025

Verified

8/10 Good

Sara

23 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2026

Verified

10/10 Excellent

Alberto

27 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

too many children

Stayed 5 nights in Dec 2025

Verified

10/10 Excellent

Jin myung

27 Dec 2025

Liked: Cleanliness, staff & service, amenities

everyting is good. Especially, we were satisfied with food market. it was good quality and excellent service. And theere were a lot of program, facilities for kids.

Stayed 3 nights in Dec 2025

Verified

6/10 Okay

Lina

5 Dec 2025

Liked: Cleanliness, staff & service, amenities

Good hotel, good for the money, but can’t say it deserves a 4⭐️ Service is great, everyone was very helpful and going the extra mile to make your experience great. However the rooms need updates and maintenance.

Stayed 4 nights in Dec 2025

Verified

8/10 Good

Markus

23 June 2025

Liked: Staff & service

Great show team

Stayed 10 nights in Jun 2025

Verified

10/10 Excellent

Irina

12 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100%⭐️⭐️⭐️⭐️⭐️

Very nice hotel! Wonderful swimming pool area, wonderful service, very tasty food. Perfect for families with children!

Stayed 10 nights in Feb 2024

Verified

10/10 Excellent

Joanna

6 May 2025

Liked: Amenities

Perfect stay for the weekend only downside was that it was my birthday and it would be nice for a small gesture

Stayed 3 nights in Mar 2025

Verified

8/10 Good

Juha

19 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good!

Very nice. The voice level at the buffet is quite high because lot of people eating ja talking same time, but that's how it is. Otherwise all ok!

Stayed 2 nights in Dec 2024

Verified

4/10 Poor

Verified traveller

27 Feb 2025

Disliked: Staff & service, property conditions & facilities

Not recommended

I would not recommend the hotel. Service at the front desk was unpolite. For the whole stay We didn’t feel we were appreciated. The bed was hard and the walls thin. A lot of families with small kids.

Stayed 5 nights in Feb 2025

Verified

10/10 Excellent

Rory

30 Jan 2024

Liked: Property conditions & facilities, room comfort

Privelege suits are worth every cent.

I upgraded to the privilege suites . They were so spacious and clean the balcony was the size of some of the rooms and was looking onto the main pools. Aircon was good. Don't believe all the reviews about the food. I found it a great selection and not repetitive at all. All in all i will recommend to everyone and will be back again.

Stayed 8 nights in Jan 2024

Verified

2/10 Terrible

Parinaz

20 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel was a major disappointment and does not deserve its 4-star rating. Food: Very poor quality and little variety. Salads and bread were often old, and the food overall was not fresh. The afternoon “snack” consisted of leftover croissants from breakfast, while waffles, crepes, and fresh juice were only available at an extra cost. Even basic cocktails like margaritas were not included in the so-called “all inclusive” package, which offered only a very limited selection of alcoholic drinks. Service: Terrible. Getting something as simple as a glass of water was a hassle—you either had to walk to the pool bar or wait until the restaurant opened (no water available before 18:30!). Towels could only be exchanged between 10:00–12:00, and since we went sightseeing in the mornings, we had to reuse dirty towels. No coffee or tea was available in the afternoon or evening unless you paid extra for a Nespresso for 2 euros! Facilities: The kids’ pool and mini-disco were nice, but for adults, there was little to do—no entertainment or club activities after 23:00. Rooms on the left/right wings were extremely noisy. Positive note: The staff did send me a bottle of champagne for my birthday, which was a kind gesture. Overall, I have stayed at all-inclusive resorts at least six times, and this was by far the worst experience. The quality was closer to a 2-star hotel, yet the price was nearly the same as a proper 5-star resort. I would not recommend this hotel at all.

Stayed 7 nights in Sep 2025

Verified

6/10 Okay

Nicklas

25 Mar 2026

Liked: Cleanliness, staff & service, amenities

Maten börjar bli väldigt tråkig när man återkommer. Andra hotell har bättre mat. De båda restaurangerna man kan äta på är inte bättre än vanliga buffen. Rummen börjar bli slitna och inventarier behöver bytas. Om man fixar till käket och renoverar lite blir detta ett superställe.

Stayed 10 nights in Mar 2026

Verified

6/10 Okay

Nicklas

20 Mar 2026

Liked: Cleanliness, staff & service

Vårt 3e år på hotellet men nu börjar vår gunst för hotellet svikta. Maten är på sin höjd medelmåttig och få alternativ på protoeinsidan. Väldigt lång kö till att få mat också. Både in till matsalen och till stekborden. Rummen börjar bli rejält slitna och solstolarna på sandstranden behöver bytas ut. Synd då vi älskar layoten på hotellet och badlandet. Men här behövs en uppskärpning.

Stayed 6 nights in Mar 2026

Verified

8/10 Good

Arnold

25 Feb 2026

Liked: Cleanliness, amenities

Hyggelig personale, ryddige og fine rom. Fine fellesarealer og masse boltreplass for både store og små. Deilige "daybeds" ved bassenget (mot betaling). Eneste "minus" er støynivået i buffet restauranten. Veldig dårlig akustikk og mye duer på spiseplassen utendørs.

Stayed 5 nights in Feb 2026

Verified

6/10 Okay

Camilla

23 Feb 2026

Liked: Cleanliness

Typisk all-inclusive. Lidt for mange mennesker til os, og maden var virkeligt ringe. Vi spiste ude, selvom vi havde fri mad. Området omkring poolen er fint, så hvis man bare skal ligge brak nogle dage og sole sig, er det fint

Stayed 2 nights in Feb 2026

Verified

8/10 Good

Noora

23 Feb 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotellin ympäristö oli siisti ja kauniisti hoidettu. Myös huoneiden siivouksesta pidettiin hyvää huolta, vaikka huoneet itsessään ovatkin jo vähän "kulahtaneet". Vietimme hotellissa 2 viikkoa ja miinusta täytyy antaa erittäin kovista sängyistä, mikä tuntui parin viikon jälkeen kropassa. Henkilökunta oli ystävällistä ja ruoka tasalaatuista. Mukavasti tekemistä, lapsiperheille upea paikka!

Stayed 14 nights in Feb 2026

Verified

10/10 Excellent

Emil

21 Feb 2026

Liked: Cleanliness, staff & service, amenities

Känslan

Stayed 3 nights in Feb 2026

Verified

10/10 Excellent

pascal

5 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Tout est parfait. je recommande vraiment.

Stayed 7 nights in Jan 2026

Verified

8/10 Good

Satu-Maria

2 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Huone oli ihan perus siisti, ei valitettavaa. Meille annettiin "sviitti", mutta kyseessä oli kaksi tavallista huonetta väliovella. Henkilökunta oli erittäin ystävällistä ja he joustivat tarvittaessa mikä oli erittäin positiivista. Huoneemme oli lähellä esityslavaa ja kun valitimme melusta olisimme saaneet vaihtaa huonetta. Siivoojia näkyi paljon ja yleisiä tiloja siivottiin säännöllisesti. Ruoka oli oikein hyvää ja tuoretta. Ainut negatiivinen asia näkökulmastamme oli ettei huoneessa ollut vedenkeitintä eikä sitä saanut sinne, koska se ei kuulunut huoneen varusteluun. Voin kuvitella, että tulemme takaisin tähänä hotelliin.

Stayed 7 nights in Dec 2025

Verified

8/10 Good

Verified traveller

23 Aug 2025

Liked: Cleanliness, staff & service

Et alright opphold

Litt småslitt, men fremstår allikevel fint. Noe kakerlakker rundt omkring (observert mest i matsal). Maten/all inclusive ikke helt det store - litt kjedelig og ikke den beste kvaliteten. Også veldig mye som ikke er inkludert i all inclusive. AC på rommet er ikke noe å skryte av. Det finnes, men virker ikke særlig bra. Treningsrommet er ok utstyrt, men et par apparater var i ustand gjennom hele mitt 2 ukers opphold (obs ingen AC på treningsrom, blir meget varmt). Fremstår å være nok solsenger og plass til alle, sjeldent det var trengsel verken der eller på spisesteder.

Stayed 13 nights in Aug 2025

Verified

8/10 Good

Bernt Øyvind

5 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Flott hotell komplex,god mat og fantastisk snack bar som komplimenterer opplevelsen.Likte godt at vi fikk besøke de eksterne restaurantene hvor det er mindre folk osv.Husk å bestille tid.Renhold og ryddighet på topp nivå.Alltid folk som hjelper og rydder under måltidene.Bassengområdet var bra,med mye solsenger.Kan anbefale en dag eller to på øyen med dobble solsenger av topp kvalitet.Eneste som trekker ned er litt harde senger

Stayed 7 nights in Mar 2025

Verified

10/10 Excellent

Sherezade

5 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa y el

Stayed 4 nights in Mar 2025

Verified

8/10 Good

Claus

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel

Masser af plads til udfoldelse for både voksne og børn. Aftensmaden ikke så høj stand som det øvrige.

Stayed 4 nights in Mar 2025

Verified

10/10 Excellent

Tobias

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helppo perheloma

Erittäin hyvä hotelli upealla allasalueella ja laajoilla palveluilla. Huoneet jo hieman kuluneet, mutta siistit. Vahva neljän tähden hotelli. Tulisimme perheenä uudestaan.

Stayed 7 nights in Mar 2025

Hotel Maspalomas Princess-All Inclusive

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Family Room (superior, 4 adults and 1 child)