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Aparthotel

Maspalomas Resort by Dunas

Property class: 4

Photo gallery for Maspalomas Resort by Dunas

A poolside area with lounge chairs and palm trees.
A spacious dining area with a central island, wooden ceiling, and blue accents.
Exterior
A poolside area with lounge chairs, a palm tree, and a cactus wall.
A gym with treadmills and weight machines, large windows, and a view of palm trees and buildings.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Breakfast included
  • Kitchen
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Avda Air Marin s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪5 min walk‬
  • Place, Holiday World Maspalomas
    ‪15 min walk‬
  • Place, Maspalomas Lighthouse
    ‪8 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪32 min drive‬

Room options

View all photos for Bungalow, 1 Bedroom (Single Use)

A bedroom with a large bed, bedside tables, a window with curtains, and a small plant on the nightstand.

Bungalow, 1 Bedroom (Single Use)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Bungalow, 1 Bedroom (2 adults)

A bedroom with a large bed, bedside tables, a window with curtains, and a small plant on the nightstand.

Bungalow, 1 Bedroom (2 adults)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Bungalow, 1 Bedroom (2+1)

A bedroom with a large bed, bedside tables, a window with curtains, and a small plant on the nightstand.

Bungalow, 1 Bedroom (2+1)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Bungalow, 1 Bedroom (3 adults)

A bedroom with a large bed, bedside tables, a window with curtains, and a small plant on the nightstand.

Bungalow, 1 Bedroom (3 adults)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Bungalow, 2 Bedrooms (3 adults)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (3 adults)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Bungalow, 2 Bedrooms (3+1)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (3+1)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 6 Single Beds

View all photos for Bungalow, 2 Bedrooms (3+2)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (3+2)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Bungalow, 2 Bedrooms (4 adults)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (4 adults)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Bungalow, 2 Bedrooms (4+1)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (4+1)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Bungalow, 2 Bedrooms (5 adults)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (5 adults)

  • Garden view
  • 67 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Bungalow, 3 Bedrooms (4 adults)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (4 adults)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Bungalow, 3 Bedrooms (4+1)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (4+1)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Bungalow, 3 Bedrooms (4+2)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (4+2)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

View all photos for Bungalow, 3 Bedrooms (4+3)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (4+3)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

View all photos for Bungalow, 3 Bedrooms (5 adults)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (5 adults)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Bungalow, 3 Bedrooms (5+1)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (5+1)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

View all photos for Bungalow, 3 Bedrooms (5+2)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (5+2)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 7
  • 7 Single Beds

View all photos for Bungalow, 3 Bedrooms (5+3)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (5+3)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Beds

View all photos for Bungalow, 3 Bedrooms (6 adults)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (6 adults)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Single Beds

View all photos for Bungalow, 3 Bedrooms (6+1)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (6+1)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 7
  • 7 Single Beds

View all photos for Bungalow, 3 Bedrooms (6+2)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (6+2)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Single Beds

View all photos for Bungalow, 3 Bedrooms (7 adults)

A double bed with two pillows, a bedside table, a window with curtains, and a small plant on the wall.

Bungalow, 3 Bedrooms (7 adults)

  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 7
  • 7 Single Beds

View all photos for Bungalow, Pool View

A patio area with lounge chairs and a table, overlooking a swimming pool and a building with a glass facade.

Bungalow, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Bungalow, Pool View

A patio area with lounge chairs and a table, overlooking a swimming pool and a building with a glass facade.

Bungalow, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Bungalow, Pool View

A patio area with lounge chairs and a table, overlooking a swimming pool and a building with a glass facade.

Bungalow, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Bungalow, Pool View

A patio area with lounge chairs and a table, overlooking a swimming pool and a building with a glass facade.

Bungalow, Pool View

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Bungalow, 2 Bedrooms (4+2)

A bedroom with a large bed, two bedside lamps, a window with curtains, and a small potted plant on the nightstand.

Bungalow, 2 Bedrooms (4+2)

  • Garden view
  • 45 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Bungalow, 1 Bedroom (2+2)

A bedroom with a large bed, bedside tables, a window with curtains, and a small plant on the nightstand.

Bungalow, 1 Bedroom (2+2)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Large Single Sofa Bed

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About the area

San Bartolomé de Tirajana

An all-inclusive stay in San Bartolomé de Tirajana awaits you at Maspalomas Resort by Dunas. You'll be 2.6 km (1.6 mi) from Yumbo Shopping Center and 3 km (1.9 mi) from Maspalomas Dunes. Highlights at this family-friendly aparthotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a balcony or patio and a coffee/tea maker. A kitchenette comes with a fridge, a microwave and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A safe and a phone are also available. .A day of pampering at Centro de Wellness en el hotel Suites & Villas can include hot stone massages, body wraps and mani/pedis. The buffet restaurant, Restaurante Buffet, is open for breakfast, lunch and dinner. Bar Piscina is the aparthotel's own bar. Enjoy the free kids' club, gym, outdoor tennis court and kids' swimming pool. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free buffet breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Within a 15-minute drive of this 4-property class Maspalomas aparthotel, attractions include Maspalomas Lighthouse and Salobre Golf Resort.
View more Aparthotels in San Bartolomé de TirajanaOpens in a new window

What's nearby

  • Maspalomas Golf Course - 5 min walk - 0.5 km
  • Holiday World Maspalomas - 15 min walk - 1.3 km
  • Maspalomas Beach - 8 min drive - 1.9 km
  • Maspalomas Lighthouse - 8 min drive - 1.9 km
  • Meloneras Beach - 9 min drive - 2.3 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 30 min drive

Restaurants

  • ‪Las Dunas - ‬3 min drive
  • ‪Moka - ‬3 min drive
  • ‪Sports Bar - ‬4 min drive
  • ‪Restaurante Vista Bonita - ‬18 min walk
  • ‪Marula Lopesan Baobab - ‬18 min walk

About this property

Maspalomas Resort by Dunas

Maspalomas Resort by Dunas is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Maspalomas Resort by Dunas offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly Maspalomas Resort by Dunas. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star San Bartolomé de Tirajana aparthotel is smoke free.

  • 1 floor
  • 209 guestrooms or units
  • Built in 1989
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Maspalomas Resort by Dunas offers 209 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Centro de Wellness en el hotel Suites & Villas. Services include hot stone massages, facials, body wraps and body scrubs. The spa is open daily.

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  • Breakfast included
  • Spa
  • All-inclusive available
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Property amenities

Beach

  • Beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Hot stone massages
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Free beach shuttle
  • Car hire
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club

Restaurants on site

  • Bar Piscina
  • Restaurante Buffet

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Mini golf
  • Outdoor tennis court
  • Shopping
  • Bicycle rentals nearby
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Snorkelling nearby
  • Theme park nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 floor
  • 209 units
  • Bicycle rentals
  • Built in 1989
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 10 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Bungalows Dunas
Bungalows Dunas Hotel
Bungalows Dunas Hotel Maspalomas
Bungalows Dunas Maspalomas
Bungalows Maspalomas Dunas
Dunas Bungalows
Dunas Bungalows Maspalomas
Dunas Maspalomas Bungalows
Maspalomas Bungalows Dunas
Maspalomas Dunas Bungalows
Dunas Maspalomas Resort
Dunas Resort
Dunas Maspalomas
Dunas
Maspalomas Resort Dunas San Bartolome de Tirajana
Maspalomas Resort Dunas
Maspalomas Dunas San Bartolome de Tirajana
Maspalomas Dunas
Maspalomas By Dunas Aparthotel
Maspalomas Resort by Dunas Aparthotel
Maspalomas Resort by Dunas San Bartolomé de Tirajana
Maspalomas Resort by Dunas Aparthotel San Bartolomé de Tirajana

Frequently asked questions

What is the cancellation policy at Maspalomas Resort by Dunas?

Maspalomas Resort by Dunas offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Maspalomas Resort by Dunas?

Yep, Maspalomas Resort by Dunas has a free self car park.

Are there any beaches close to Maspalomas Resort by Dunas?

The closest beach to Maspalomas Resort by Dunas is San Agustin Beach (5.7 km).

Is there a spa on site at Maspalomas Resort by Dunas?

Yep, Centro de Wellness en el hotel Suites & Villas is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Maspalomas Resort by Dunas have a pool?

Maspalomas Resort by Dunas has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Maspalomas Resort by Dunas a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Maspalomas Resort by Dunas.

Is Maspalomas Resort by Dunas family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Maspalomas Resort by Dunas is a hit with families.

Does Maspalomas Resort by Dunas serve breakfast?

You bet, free buffet breakfast is offered daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Maspalomas Resort by Dunas?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Maspalomas Resort by Dunas?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Maspalomas Resort by Dunas?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Maspalomas Resort by Dunas?

No, pets are not allowed.

Is there a golf course on site at Maspalomas Resort by Dunas?

There is a golf course next to Maspalomas Resort by Dunas.

Maspalomas Resort by Dunas Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 89 reviews
Rating 8 - Good. 36 out of 89 reviews
Rating 6 - Okay. 16 out of 89 reviews
Rating 4 - Poor. 8 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall very good , food was good and plenty to choose from
Stayed 7 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size bungalows kept clean in pleasant surroundings.. Mediocre food offering, dismal cocktails. Not enough bar staff at peak times. Good for young families.
Stayed 4 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Very nice bungalows for families - but poor food

Very nice bungalows. Clean and comfortable. Nice heated pool. Nice area and easy to find. The food though is terrible all times meals. Too overcooked and well done meat/fish/chicken with no taste left in the ingrediens. Even soup or different sauces tasted like cooked water. The staff did not seem vary happy to work there - even though they are able to help and did solve some problems I had. They could be more smiling but didn´t seem to like their job. The wifi was great in the houses but less good at restaurant and by the pool. I would consider going back but that would be without any food included :-). I loved the sorroundings and the facilities (except for the gym which had only few machines).
Stayed 6 nights in Mar 2022
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication

The hotel that is falling apart

If you are able to pick another hotel during your stay at Canary Island, I would do so. It is _not_ safe for a stay and certainly not with children. Walls are showing great water damage and have pieces of wall filler and dust falling off everywhere. I am not kidding when I say this was in every room and every wall of our bungalow. What about having electricity socket not being attached to the wall with live electricity still going through it? This was brought up to the hotel and the customer relations personell was very good talking to about it. I was told compensation could not be done at the hotel as it was booked through hotels.com, but as we since have arrived home they take zero accountability in the matter. To the length that they say this was never brought up with the hotel and refuse to converse further about the subject. Ignoring calls, ignoring emails, ignoring everything. Send us an email and we will reply in 24h is the only thing you can get, while that has been sent and tried over five times now, still no reply on the matter and hotels.com say they cannot do anything until they do. I sincerely consider this a maximum two star resort until their problems are taken care of. Seeing the janitor running around with a bucket of wall filler and while paint says a lot. Patching a turd is what they are doing. I hope you will not have any problems if you go here, but I would suggest going elsewhere. Management is not to be trusted.
Stayed 3 nights in Oct 2022
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Bæði þetta
Stayed 7 nights in Mar 2024
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness

OK

Härligt med bungalow även om de är lite gamla. Hittade dessvärre en kackerlacka på rummet men i övrigt var det väldigt rent. Maten var god. Ganska hög ljudnivå vid poolen och i restaurangen, en del tar dessvärre med bäbisar till Kanarieöarna. Överlag är det prisvärt tack vare bungalowen och att slippa vanliga hotellrum!
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Nice

Very nice and friendly crew. Nice atmosphere. Nice bungalow. Unstable wi-fi for work.
Stayed 8 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Standard hotell som är helt ok

Fina bungalows för oss som vill ha eget boende till rimligt pris. Mat och städning är bra. Bra bemötande. Egentligen bara fyra klagomål: svårt ställa in värmen på duschen, helt plötsligt så blir det skållhett så man gör en liten justering varpå det blir iskallt. Dålig WiFi. Ofta var vattentanken tom för all-inclusive. För hög ljudnivå vid swimming poolen. Inget som skulle hindra mig att återvända dock.
Stayed 15 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Entertainment wasn’t the best and indoor arena wasn’t ideal for everyone to see the ‘shows’. Staff were helpful and friendly from reception to restaurant to housekeeping.
Stayed 7 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Hotel gdzie spędzisz udane wakacje

Bardzo miła obsługa. Szybkie zameldowanie. Bungalowy choć trochę stare to bardzo przyjemne i czyste. Otoczenie bardzo ładnie zagospodarowane, piękna roślinność. Przy dużym obłożeniu gości w weekend baseny mocno obłożone jak i restauracja. Po weekendzie dużo wolnych leżaków i w restauracji nie ma problemów ze stolikiem. Jedzenie bardzo dobre. Każdy znajdzie coś dla siebie. Bardzo dobre ryby i owoce morza. Kawa z expresu bardzo dobra - szczególnie przy barze basenowym - czuć moc kawy! Obsługa restauracji rewelacyjna - przyjazna i uprzejma. Blisko hotelu można bez problemu zaparkować auto. Dojście do plaży deptakiem ok. 20 minut. Naprawdę polecam ten hotel i podziękowania dla Pana kelnera, który serwował nam do stolika butekowane winko.
Stayed 3 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
Me encanto el trato del personal, super amable y muy servicial. Lo unico que no me gusto fue que una de las piscina, estaba turbia
Stayed 2 nights in Jun 2021
Verified review

6/10 Okay

Liked: Cleanliness

Mala gestión por parte de la web hoteles.com

Cuando llegsmos al hotel nos enteramos w estsba cerrado y teniamos un traslado. El cualxno reunía las condiciones de la reserva q habíamos hecho. Nos pusieron en habitaciones separadas y íbamos con dos niñas.No nos dieron ningua solución por teléfono, por lo q tuvimos q dividirnos. Lo cual ocasionó que no disfrutaramos de la estancia como hubiésemos querido.
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best all inclusive I have been to in the Canarias.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, resort, quiet pool & cleaning were very good. Found there were too many people and not enough space to accommodate round the pool areas.
Stayed 7 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qué a pesar de estar alojadas cerca de la piscina, comedor ,etc. disfrutábamos de tranquilidad y silencio en el bungalow.El alojamiento era muy espacioso , bonito y bien equipado.El entorno de jardines muy cuidado..La comidas excelente y la organización del personal en el comedor y demás servicios muy efectiva.Nos ha encantado la estancia en el hotel Maspalomas resort by Dunas
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good and heated pool a bonus, complex kept very clean
Stayed 7 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très beau complexe de bungalow calme et familiale

6 nuits dans ce bel établissement avec bungalow. En formule tout compris. Bon emplacement à 15 min à pied des dunes et des plages de Maspalomas. Bien placé pour visiter l’intérieur de l’ile. Complexe dans un très beau parc arboré muni de 5 piscines.
Stayed 6 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Flott anlegg og fint område. God plass ved bassenget i mars, men kan nok bli trangt ved høysesong. Ca 20 min rolig gange til strand og shopping. Maten var bra, men en del støy i restauranten. Hyggelig og behjelpelig personale, men servicen i restauranten var minimum. Helt ok snackbar utenfor restauranten. Rommene var fine, spør om ekstra madrass. Hadde et supert opphold, men ikke forvent luksusfølelse.
Stayed 7 nights in Mar 2019
Verified review

8/10 Good

Ok, men inte mer

Ok, men inte mer
Stayed 7 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfekt for barnefamilier :-)
Stayed 7 nights in Jan 2019
Verified review

10/10 Excellent

Heerlijk verblijf gehad

Was een fijn complex. Huisje was ruim en voldoende. Eten was gevarieerd. Na een week all inclusief zie je wel veel van hetzelfde. Maar vooral vd grill plaat was heerlijk. Genoeg keuze en ook bij het zwembad was er genoeg te eten. Drinken ook veel keuze ook flesjes water enzo in overvloed. Mini disco superleuk gedaan animatie deed toch veel dingen. Ook superfijn dat we vroeg konden ontbijten op dag van vertrek mogelijk vanaf vijf uur ideaal. Willen zeker nog een keer terug.
Stayed 8 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var vackert. Personalen är väldigt snäll och tillmötesgående
Stayed 7 nights in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bungalows-Anlage in einen schönen Park

Wir waren das zweite Mal in der Hotelanlage - Dunas Suites & Villas (2014) und Dunas Maspalomas Resort (2018). Wir haben uns wieder super wohl gefühlt und werden bestimmt demnächst wiederkommen. Die Hotelanlage liegt in einem schön aufgebauten subtropischen Park. Die Bungalows sind entsprechend ausgestattet, wir hatten All-In und haben somit die Küchenzeile kaum genutzt. Unsere Kinder haben das Animationsteam samt Duni und Dunita geliebt. Die Minidisco und das Unterhaltungsprogramm waren echt super. (Tipp: Neben spanisch und englisch wäre deutsch sehr vorteilhaft, da unsere Kinder vieles nicht verstanden haben.) Das Personal im Hotel war sehr freundlich und hilfsbereit. Z.B. funktionierte unser Tresor bei unserer Ankunft (nach 18:00) nicht. Hier wurde sofort ein Techniker zu uns geschickt der das Problem behoben hat. Die Reinigungskräfte haben ordentlich gearbeitet und die Kuscheltierchen unserer Kinder immer wieder in neue Anordnungen auf dem Bett verteilt. :-) Das Servicepersonal im Restaurant, in der Disco und an der Poolbar waren superfreundlich. Folgendes könnte man verbessern: - Getränke am Pool in Plastikbechern finde ich ok, aber abends an der Bar könnte man generell auf Glas umschwenken - die Säfte im Restaurant verdienen leider das Wort Saft nicht. Hier sind richtige Säfte bei 4 Sternen echt wünschenswert - wir hatten keine Kakerlaken im Bungalow, aber unsere Reisebegleitung hatte etwas weniger Glück. Hier besteht Nachbesserungsbedarf.
Stayed 15 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon familje hotell.

Fantastiskt ställe. Mycket bra hotell, bra mat mycket att välja på. Trevlig personal. Fina pool områden. Nära till havet ca 15 minuters promenad, det fanns även gratis buss v
Stayed 7 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tres bon accueil en français, nourriture variée et de bon goût
Stayed 10 nights in Jun 2018