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Casa León Royal Retreat

4.0 star property

Photo gallery for Casa León Royal Retreat

A swimming pool with a clear blue water, surrounded by lounge chairs and umbrellas, and a building with a balcony in the background.
A garden with a Buddha statue surrounded by vibrant flowers and greenery.
Breakfast, lunch and dinner served
Garden
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Restaurant

Explore the area

View map
Calle Mozart No. 3, Monte Leon - Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35109
  • Place, Palmitos Park
    ‪4 min drive‬
  • Place, Aqualand Maspalomas
    ‪10 min drive‬
  • Place, Holiday World Maspalomas
    ‪14 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪35 min drive‬

Room options

View all photos for Classic Double Room (Lion's Rest)

A hotel room with a large bed, two bedside lamps, a desk, and a window with curtains.

Classic Double Room (Lion's Rest)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Double Room, Garden View (Lion's Dream)

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Double Room, Garden View (Lion's Dream)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Double Room (Lion's View)

Panoramic Double Room (Lion's View) | Balcony

Panoramic Double Room (Lion's View)

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite (Lion's Kingdom)

Deluxe Suite (Lion's Kingdom)

Deluxe Suite (Lion's Kingdom)

  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Double Room (Located in garage zone)

A hotel room with a bed, a nightstand, a chair, a desk, and a mirror.

Standard Double Room (Located in garage zone)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room (Located under restaurant zone)

A hotel room with a large bed, a wooden dresser, a television, and a view of the mountains through the window.

Superior Double Room (Located under restaurant zone)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the area

San Bartolomé de Tirajana

At Casa León Royal Retreat, you'll be 8.6 km (5.3 mi) from Aqualand Maspalomas and 9.5 km (5.9 mi) from Maspalomas Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .A pampering day can include hot stone massages and sports massages along with detox wraps, body wraps and mani/pedis. The restaurant, Casa León, serves Mediterranean cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, outdoor tennis court, Hot tub and sauna. Business amenities include a meeting room and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free beach shuttle. .Sights within a 20-minute drive of this 4-property class San Bartolomé de Tirajana hotel include Maspalomas Lighthouse and Maspalomas Dunes.

What's nearby

  • Palmitos Park - 4 min drive - 4.2 km
  • Aqualand Maspalomas - 10 min drive - 5.6 km
  • Holiday World Maspalomas - 14 min drive - 8.6 km
  • Yumbo Shopping Center - 17 min drive - 9.3 km
  • Maspalomas Golf Course - 17 min drive - 10.1 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 38 min drive

Restaurants

  • ‪La Casa Vieja - ‬13 min drive
  • ‪Love&Hate - ‬11 min drive
  • ‪Bar Nicolas - ‬13 min drive
  • ‪Restaurante Chino Dragón - ‬12 min drive
  • ‪The Corner - ‬11 min drive

About this property

Casa León Royal Retreat

As a guest of Casa León Royal Retreat, you'll find an outdoor pool, an outdoor tennis court, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A fitness centre, spa services, and a library are also featured at the business-friendly Casa León Royal Retreat. An area shuttle within 11 kilometres and an airport shuttle (available 24 hours) are available for a fee.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Casa León Royal Retreat offers 25 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down duvets. 25-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This San Bartolomé de Tirajana hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, facials and body wraps.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 11 kilometres
  • Free beach shuttle
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa León

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Golf driving range
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Winery release events
  • Yoga classes

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • In-room roll-in shower
  • Lift (85 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: BAM 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for BAM 120.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BAM 69 per room (one-way)
  • Pet fee: BAM 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BAM 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed BAM 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa León Hotel San Bartolome de Tirajana
Casa León Hotel
Casa León San Bartolome de Tirajana
Casa León Bartolome Tirajana
Casa León
Casa León Royal Retreat Hotel
Casa León Royal Retreat San Bartolomé de Tirajana
Casa León Royal Retreat Hotel San Bartolomé de Tirajana

Frequently asked questions

Are there any beaches close to Casa León Royal Retreat?

The closest beach to Casa León Royal Retreat is Mogán Beach (14.9 km).

Is there a spa on site at Casa León Royal Retreat?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Casa León Royal Retreat have a pool?

Casa León Royal Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is Casa León Royal Retreat family-friendly?

No, Casa León Royal Retreat is an adults-only property.

Does Casa León Royal Retreat serve breakfast?

Sure does, free buffet brekkie is available daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Casa León Royal Retreat?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa León Royal Retreat?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa León Royal Retreat?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Casa León Royal Retreat?

Dogs are welcome at Casa León Royal Retreat, with food and water bowls on offer.

Casa León Royal Retreat Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 37 out of 42 reviews
Rating 8 - Good. 4 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Beautiful and peaceful location. Friendly and helpful staff.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to relax in a calm & peaceful environment away from the hustle and bustle of Maspolomas. The food was outstanding & the staff friendly and attentive. Definitely somewhere we would be happy to both recommend and return to.
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

zofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to return

Beautiful pool, lovely large room with terrace. Fabulous breakfast
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning. Wonderful service.

Wonderful hotel. 5 stsrs all the way
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet with great service

So happy with our stay at Casa León Royal. Super great service, quiet and calm - exactly what we were looking for. The breakfast buffet was really good (only thing missing was a really great coffee). We had fab weather in February (25 degrees and not a cloud in the sky) with no wind whilst it was quite strong winds down by the ocean. If you're looking for a few calm days away on Gran Canaria, this is your place.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa León Royal Retreat is quite simply the finest anywhere, superb location, peace calm tranquility a Shangri-la. The comfort and ambience was first class the cuisine high quality and staff incredible, warm ultra friendly totally professional. We had one of our most enjoyable breaks anywhere. Highly recommended.
Stayed 6 nights in Sep 2023
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good but with one exception

Lovely hotel and spa, with amazing views. Staff were all very helpful. The evening meals should have been a higher quality
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Ashley

Super views - lovely pool and good facilities for the size of the hotel. Lovely staff. Food excellent but restricted meno options apart from the lovely barbecue (twice a week). Nothing much to do in the evening and you need a car if you want to get around. One shuttle to the beach and a local trip is all there is from the hotel. But for ambience and relaxing super.
Stayed 7 nights in Jan 2025
Verified review

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Nice place but won’t be rushing back.

Relaxing stay in a pretty location but over priced for what it is. Vegetarian food options are limited. Spa options are also very limited as staff not available all the time. Daily activities include one activity per day so one morning so yoga, one morning is a walk etc - these are not available everyday which is misleading in the advertising. Water only provided on day 1 and after that you are charged which is ridiculous given the base per night cost. Most of the staff are very nice but the cleaning service was erratic and far below the standards that one would expect at this price point. You need a car for accessibility if you are going to venture out. Nice place but won’t be rushing back.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Anna-Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vacker utsikt och fantastisk personal!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities
Meget roligt, super personale, super mad
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Jättebra
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons tout apprécié! L’accueil, le calme, le service, le site. Nous recherchions un hôtel en retrait de Maspalomas pour se poser pour la nuit. Nous avons décidé de quitter plus tard le jour de notre départ afin de profiter de ce site. Je recommande et j’y retournerai sans hésiter mais la prochaine fois, ce sera pour plus d’une nuit.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, Anlage sehr sauber und gepflegt, aber etwasabgelegen. Allerdings idealfür Ruhesuchende. Vom Essen waren wir etwas enttäuscht, nach den vielen guten Bewertungen haben wir eine bessere Qualität erwartet. Aber alles in allen hatten wir erholsame Tage.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flott hotel med stil

Ett koselig lite hotel. Normalt så prater jeg ikke med andre gjester, men her var vi så få og alle snakket med alle. God mat, god service og alt var perfekt. Parkering rett utenfor hotellet. Det finnes ingenting i nærheten. Men med bil eller sykkel så er dette ett fint utgangspunkt.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel y servicio. Super relajante y silencioso.
Stayed 2 nights in May 2022
Verified review

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great hotel.

Casa Leon is a lovely hotel in an excellent location for a relaxed, away from it all, holiday. The staff are superb - friendly and attentive without being overbearing. The only issue of note is the requirement for men to wear long trousers in the evening, a change from our previous visit, and one the isn’t publicised. Totally unnecessary in my view. It’s not the 1950s !
Stayed 7 nights in Feb 2022
Verified review

10/10 Excellent

Ulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ophold med fantastisk betjening og beliggenhed👍
Stayed 7 nights in Jan 2022
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good food and a lovely relaxing environment. Would not hesitate returning.
Stayed 7 nights in Jan 2022
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En lugn oas med bästa service!

Casa Leon är en fantastisk, lugn och vacker oas där vi fick ladda batterierna på bästa sätt med mycket omtänksam och utmärkt service. Vi njöt av den mycket goda maten och möjligheterna att röra på sig genom diverse pass, gymmet och de sköna morgonpromenaderna i de backiga omgivningarna. Vi längtar redan tillbaka och kommer absolut bo på Casa Leon igen.
Stayed 11 nights in Feb 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
I like the location, being in the mountains away from the madness of the sea front town area I like that there are only 20 rooms meaning most of the time there are more staff than guests and that means even when the hotel is full it still seems like there is hardly any other guests which in turn makes for a a very relaxing, peaceful, de stress, wind down holiday. I have been here before and this time I did not like that some of the sports equipment was not being maintained, the bicycles were not in very good condition this time and I had to carry out some minor repairs and adjustments myself to the bicycles we used and it was the same story in the gym, one piece of equipment the cross trainer was completely unusable and another, the multi gym was in a poor state of repair and could only bused with caution. The gardens which are normally beautiful were obviously not being maintained as fastidiously as previous visits and some of the walk ways were quite over grown and at least 50% of the lights on the walk ways were not working at night. It was also obvious that they were short staffed on this visit which was probably reason for the short comings we found. I hope the management team can restore Oder and bring Casa Leon back to its former glory as a wonderful oasis in the mountains of Gran Canaria.
Stayed 7 nights in Aug 2019
Verified review

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4月に、大人二人と子供一人で１週間こちらのホテルに滞在しました。 飛行機の関係で早めに到着しましたが、ウェルカムドリンクとともに、チェックインをしていると、すぐに部屋に入れると言ってくださりました。 施設は写真で見るよりも素晴らしく、素晴らしい景色と光をうまく取り入れて、よく考えられたデザインに感心しました。 プールは加温されており、外の気温が20度〜25度であっても快適に泳ぐことができました。 スタッフはみんな親切でよく働き、子供にも優しかったです。オーナーの女性がよくホテル内を歩いていて、ホテルの滞在は快適かどうかなどを聞いて回っていたのが印象に残りました。 食事は朝のビュッフェも夜のディナーコースも美味しかったです。夕食は毎日内容が違い、見た目の色彩や盛り付けにもこだわりを感じました。日によってオープンエリアで鉄板焼きをしてくれる日もあり、長期滞在でも飽きません。 清掃が行き届いていてよかった。1日２回の清掃で常に綺麗でした。滞在中に一度、排水溝の流れが悪くなったので、それを伝えると、すぐに清掃してくれて改善していました。 予想していたよりもずっと素晴らしく、子供は帰りのタクシーで号泣するほど楽しかったと言っていました。 おそらく、多くのヨーロッパの高級リゾートホテルでは日本人にとって満足のいくサービスに達っしないのではないかと感じますが、ここのホテルはとてもよかったと思いました。
Stayed 7 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft ist herausragend, von familiären, netten Service geprägt, in ruhiger Lage und mit einem fantastischen Blick auf Maspalomas. Das Frühstück, wie auch das Abendessen von sehr guter Qualität und abwechslungsreichem Genuss. Es hat uns an nichts gefehlt.
Stayed 7 nights in Apr 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines, sehr persönlich und liebevoll geführtes Hotel
Stayed 7 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Traumhafte Lage in den Bergen. Ruhe und Entspannung. Hervorragendes Essen. Gerne wieder!
Stayed 7 nights in Feb 2019