Holiday Inn San Antonio Northwest by IHG

3.0 star property
Hotel in San Antonio with 24-hour fitness centre and 24-hour front desk

Photo gallery for Holiday Inn San Antonio Northwest by IHG

Lobby sitting area
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Bar (on property)
Bar (on property)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
The current price is AU$130
includes taxes & fees
18 Dec - 19 Dec

Explore the area

View map
5535 University Heights Blvd., San Antonio, TX, 78249
  • Place, Crystal Ice Palace
    ‪14 min walk‬
  • Place, Huebner Oaks
    ‪2 min drive‬
  • Place, University of Texas at San Antonio
    ‪3 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
Hairdryer
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Mobility)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

San Antonio

At Holiday Inn San Antonio Northwest by IHG you'll be within a 20-minute walk of Crystal Ice Palace and 2.6 km (1.6 mi) from University of Texas at San Antonio. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .Enjoy the outdoor swimming pool and 24-hour gym. 2400 square feet (223 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Northwest Side hotel include Six Flags Fiesta Texas and The Rim Shopping Center.

What's nearby

  • Crystal Ice Palace - 14 min walk - 1.2 km
  • Huebner Oaks - 2 min drive - 2.7 km
  • University of Texas at San Antonio - 3 min drive - 4.2 km
  • Six Flags Fiesta Texas - 5 min drive - 5.3 km
  • River Walk - 16 min drive - 25.2 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Dutch Bros Coffee - ‬15 min walk
  • ‪Culver's - ‬12 min walk
  • ‪Bill Miller Bar-B-Q - ‬15 min walk

About this property

Holiday Inn San Antonio Northwest by IHG

Hotel in San Antonio with 24-hour fitness centre and 24-hour front desk
Holiday Inn San Antonio Northwest by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 2400 square feet (223 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn San Antonio Northwest by IHG. Self parking is free.
  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2400 sq ft of conference space
  • 223 sq. m of conference space
  • Built in 2012
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
Holiday Inn San Antonio Northwest by IHG offers 122 accommodations with complimentary bottles of water and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 to 12.95 per person
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle tours
  • Designer stores
  • Outdoor pool
  • Shopping centre
  • TV in common areas
  • Wine tours

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,400 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Communal living room
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 for adults and USD 0 to 0 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest By Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn San Antonio Northwest by IHG?

Holiday Inn San Antonio Northwest by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn San Antonio Northwest by IHG?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn San Antonio Northwest by IHG on 18 Dec 2025 start from AU$129.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn San Antonio Northwest by IHG?

Yep, Holiday Inn San Antonio Northwest by IHG has a free self car park and free RV/bus/truck parking.

Does Holiday Inn San Antonio Northwest by IHG have a pool?

Holiday Inn San Antonio Northwest by IHG has an outdoor pool.

Does Holiday Inn San Antonio Northwest by IHG serve breakfast?

Yep, buffet breakfast is offered weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Holiday Inn San Antonio Northwest by IHG?

No, Holiday Inn San Antonio Northwest by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn San Antonio Northwest by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn San Antonio Northwest by IHG?

No, pets are not allowed.

Holiday Inn San Antonio Northwest by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 577 out of 1003 reviews
Rating 8 - Good. 211 out of 1003 reviews
Rating 6 - Okay. 106 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In great need of remodeling and updating.
Stayed 1 night in Sep 2025

10/10 Excellent

Nam

Stayed 1 night in Jun 2025

10/10 Excellent

DANIELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family & quiet
Stayed 1 night in Sep 2025

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service
Value price for the area. However the pool was drained and not in service. The Keurig coffee maker was broken. How do I make Camomile tea at bedtime with a Keurig coffee maker? Throw those Keurig machines in the trash and just have a simple coffee maker. The smallest TV for a room I have had in 15 years of travel. The "Bar" in the lobby area was not open. Staff was excellent.
Stayed 1 night in Sep 2025

6/10 Okay

Gerold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

8/10 Good

Jeannie

Stayed 1 night in Aug 2025

8/10 Good

jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% confort
Stayed 1 night in Aug 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smooth check in and clean & safe place. Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things I had issues with was the toilet not flushing correct and the tub filling up with water while I was showering. I don't like to be in dirty water that I've washed off my body. Besides that everything else was extremely exceptional.
Stayed 1 night in Aug 2025

10/10 Excellent

CONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was real good i am just wondering how may bill ended up beigh so high. I thought i had applied a payment of 100 dollars but no one has helped me with that. The rest was the incidental.
Stayed 3 nights in Aug 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Stayed 3 nights in Jun 2025

10/10 Excellent

Natalyn

Stayed 1 night in Jul 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfort
Stayed 2 nights in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Tasha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The person that checked me in was so rude! She ignored me while I was waiting in line until I said “hi, I am here to check in”. Then she acted annoyed, snatching my driver’s license and credit card out of my hands! The property must be poorly built because I stayed on the 3rd floor and was kept awake by the person above me. I couldn’t call the front desk because the phone in the room did not connect to the front desk and at 2am I didn’t have the phone number!
Stayed 2 nights in Aug 2025

10/10 Excellent

NICOLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was much bigger than anticipated! Clean property, staff was friendly!
Stayed 3 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids eat breakfast for free!
Stayed 2 nights in May 2025

10/10 Excellent

Gretchen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the TV in the room were larger.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kiana

Stayed 1 night in Jul 2025

8/10 Good

Mitzie Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and bed comfortable. Not much choices for breakfast.
Stayed 2 nights in Jul 2025