The place is outdated missing and broken furniture, more of an eyesore. However we found it clean which is what we care more about vs looks. Also we enjoyed how spacious the room was, including kitchen area. However, the service desk closes at 11 so our first night we went without a few items like towels, pillows and blankets for our family of 6, as we check in late. Our second night we came back to our restroom floor covered in water that dripped from the 3rd floor. But the most inconvenience/uncomfortable experience was as a smoke free area, we had to cover the bottom of the door with a towel to keep the smell of another guest smoking from entering our room. My children were complaining of headaches from the smell. It was extremely strong in the elevator and hallway. If it wasn’t past midnight and traveling with two under 5 would we have left. It’s sad that the choices of another guest would keep us from returning.