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Urban Stay Salzburg City

3.0 star property
Hotel in Salzburg, a short walk to Mirabell Palace

Photo gallery for Urban Stay Salzburg City

Twin Room
Lobby
Lobby
Front of property
Superior Double Room

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rainerstr. 11, Salzburg, 5020
  • Mirabell Gardens
    ‪5 min walk‬
  • Mirabell Palace
    ‪6 min walk‬
  • Salzburg Christmas Market
    ‪15 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪7 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Parking included
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About the area

Salzburg

Urban Stay Salzburg City places you in the centre of Salzburg, within just a 5-minute stroll of Mirabell Palace and within 20 minutes of Salzburg Christmas Market. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and luggage storage. Other amenities include a communal living room and a vending machine. There's also the convenience of self parking. .Places within a 5-minute walk of this 3-property class City Centre Salzburg hotel include Salzburg Congress Convention Center and Mirabell Gardens.

What's nearby

  • Mirabell Gardens - 5 min walk - 0.4 km
  • Mirabell Palace - 6 min walk - 0.6 km
  • Mozart's Birthplace - 14 min walk - 1.2 km
  • Salzburg Christmas Market - 15 min walk - 1.3 km
  • Salzburg Cathedral - 17 min walk - 1.4 km

Getting around

  • Salzburg Central Station - 7 min walk
  • Freilassing-Hofham S-Bahn - 11 min drive
  • Salzburg (SZG-W.A. Mozart) - 20 min drive

Restaurants

  • ‪Braurestaurant IMLAUER - ‬1 min walk
  • ‪Imlauer Sky - ‬1 min walk
  • ‪CUP&CINO Coffee House Salzburg - ‬1 min walk
  • ‪Subway - ‬3 min walk
  • ‪Etage 7 Sheraton Club Lounge - ‬3 min walk

About this property

Urban Stay Salzburg City

Hotel in Salzburg, a short walk to Mirabell Palace
Urban Stay Salzburg City offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Salzburg hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
Urban Stay Salzburg City offers 18 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Salzburg hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, German

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  • Free WiFi
  • Air conditioning
  • Parking available
4.6 out of 5, Wonderful, 67 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site parking

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 1:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 10 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, Diners Club and cash.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Urban Stay Salzburg City Hotel
Urban Stay Salzburg City Hotel
Urban Stay Salzburg City Salzburg
Urban Stay Salzburg City Hotel Salzburg

Frequently asked questions

What is the cancellation policy at Urban Stay Salzburg City?

Urban Stay Salzburg City offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Urban Stay Salzburg City?

Yep, Urban Stay Salzburg City has a self car park for EUR 15 per day. Onsite parking is limited.

Is there a free airport shuttle available at Urban Stay Salzburg City?

No, Urban Stay Salzburg City does not offer an airport shuttle service.

What time are check-in & check-out at Urban Stay Salzburg City?

Check-in begins at 3 PM. Check-out time is 11 AM.

Urban Stay Salzburg City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 251 reviews
Rating 8 - Good. 109 out of 251 reviews
Rating 6 - Okay. 44 out of 251 reviews
Rating 4 - Poor. 21 out of 251 reviews
Rating 2 - Terrible. 15 out of 251 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laura, St. Louis

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was nice, but the parking area is very tiny. The shower desperately needs to be maintained as the water was leaking somewhere under the shower and it was oozing up through the floor when you stepped on it. We had to lay towels down on the bathroom floor to keep our feet dry. The bathroom floor also made an ugly squishing sound. I can't even imagine the mold/damage underneath that floor. The area is very walkable - we didn't move our car once in the 3 days we were there. We just walked everywhere.
Stayed 3 nights in Oct 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful large comfortable room. Clean and safe. Would stay again, thank you
Stayed 2 nights in Oct 2024

8/10 Good

Jan

Liked: Staff & service, amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and elegant rooms. Very accommodating staff. Happy to have been lent umbrella.
Stayed 2 nights in Aug 2024

2/10 Terrible

Green

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Very shabby No one on reception at check-in Rude receptionist when we checked out - so arrogant
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city center and historic areas. Classic room furnishings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Our room was roomy and just fine. Location was very good. Be aware that there is no elevator. Our room on the 3rd floor was a bit of a jog--70 steps--but good exercise.
Stayed 3 nights in Jun 2024

8/10 Good

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Four night stay.

Four night stay at Urban Stay. Very close to train station and supermarket. Lots of restaurants nearby. Room is spacious. Bed is big and comfortable. Only thing is shower drain is extremely slow. Had to stop the shower to let water drain otherwise it will overflow the base pan. Within walking distance to everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Aida, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and super practical!
Stayed 1 night in Jun 2024

6/10 Okay

Jasper

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was no air conditioning and the building was facing the street so it was quite noisy at night.
Stayed 3 nights in May 2024

6/10 Okay

Daniel

Disliked: Staff & service

Good location, didn't love the vibe

Needed a simple stay somewhere before an early flight, and while the location was pretty convenient and nothing was explicitly wrong, it lacked the charm and polish I'd expect in that price range, and the unmanned reception desk from lunchtime onwards was more of an issue for me personally than I'd anticipated. Also as i tried to leave just after the receptionist arrived they stopped me to check I'd paid, and was initially doubtful when i said i had - which was a bit of a pain as i was rushing for a taxi. All in all, certainly not a terrible experience but I'd look for a 24 hour reception next time, and i have seen it in that price range in Salzburg before. But this is just personal preference
Stayed 1 night in May 2024

10/10 Excellent

Allan, ST GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Vary nice
Stayed 1 night in May 2024

10/10 Excellent

Eileen

Stayed 2 nights in May 2024

2/10 Terrible

Valerie

Disliked: Staff & service, property conditions & facilities
Front desk was only open limited hours. The room stunk so bad we only stayed one night and transferred to an Arb.
Stayed 3 nights in Apr 2024

2/10 Terrible

Sarah

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The only good thing about this hotel is the price and maybe the location. I was told I would get a code in my email to access my key via an automatic machine, but I never received one. Upon arrival at midnight, we had to use the intercom system to get a hold of someone to finally let us in because the front desk is only occupied from 730-noon. It was only stairs to get to our room. The bathroom was so small 2 people could barely fit in it, it was out of soap, and the shower didn't drain, nearly flooding the whole thing. The hard water stains covered the entire shower and sink. The heat was on in May. The windows opened but the upper one was opened when we arrived and we were not able to close it. The storage was non-existent, and when we went to check out at 720 am, no one was there, so we had to just leave our key. Overall, we are young and wanted to save money, but I would never stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the train station and to several of the sights. It was easy to walk where we wanted to go. Although the hotel doesn't have dining, there are several excellent restaurants in the area.
Stayed 3 nights in May 2024

8/10 Good

FONG

Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Feb 2024

8/10 Good

Jin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for Xmas market & city experience. Can’t fault hotel except for the road noise - & I’m being really picky here! Impressed that could get in room earlier than check in time. Key collection process was painfree. Only staff we met was at checkout & very pleasant.
Stayed 1 night in Dec 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay-easy access and room.was comfortable especially the beds and shower. Loved the proximity to Mirabell and place to recharge the Fortress. Nice reception service in the morning!
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023