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Best Western Plus Lamplighter Inn & Conference Centre

3.0 star property
Family-friendly hotel with fitness centre and 24-hour business centre

Photo gallery for Best Western Plus Lamplighter Inn & Conference Centre

Indoor pool, pool loungers
Lounge
Interior entrance
Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View) | View from room
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Bar
The current price is AU$243
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
591 Wellington Rd S., London, ON, N6C 4R3
  • Victoria Hospital
    ‪14 min walk‬
  • White Oaks Mall
    ‪3 min drive‬
  • Budweiser Gardens
    ‪5 min drive‬
  • London, ON (YXU-London Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Patio (Small Room)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Balcony (Atrium View;with Sofabed)

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Patio (Atrium View)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony (Atrium View;Separate Living Room)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Patio (Atrium View;with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Patio
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Atrium View)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony or patio
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub (Separate Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Premium bedding
Shower/bath combination
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

London

A family-friendly stay in London awaits you at Best Western Plus Lamplighter Inn & Conference Centre. Within just a 15-minute stroll, you'll find Parkwood Hospital and Westminster Ponds. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Shellys Tap and Grill, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub, waterslide and pool loungers. 19999 square feet (1858 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of RV/bus/truck parking. .Attractions within a 15-minute drive of this Westminster hotel include Budweiser Gardens and University of Western Ontario.

What's nearby

  • Victoria Hospital - 14 min walk - 1.3 km
  • White Oaks Mall - 3 min drive - 2.9 km
  • London Convention Center - 5 min drive - 3.9 km
  • Budweiser Gardens - 5 min drive - 4.3 km
  • University of Western Ontario - 9 min drive - 6.8 km

Getting around

  • London Station - 5 min drive
  • London, ON (YXU-London Intl.) - 16 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪Pizza Nova - ‬16 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Best Western Plus Lamplighter Inn & Conference Centre

Family-friendly hotel with fitness centre and 24-hour business centre
As a guest of Best Western Plus Lamplighter Inn & Conference Centre, you'll find an indoor pool, a waterslide, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 19999 square feet (1858 square metres) and includes conference space. A vending machine, an arcade/games room, and a garden are also featured at the family-friendly Best Western Plus Lamplighter Inn & Conference Centre. Self parking is free.

This London hotel is smoke free.

  • 172 guestrooms or units
  • 3 levels
  • Conference rooms
  • 19999 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Lamplighter Inn & Conference Centre offers 172 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Shellys Tap and Grill

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 19,999 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 5 to 30 for adults and CAD 5 to 30 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Lamplighter Inn
BEST WESTERN PLUS Lamplighter
BEST WESTERN PLUS Lamplighter Inn
BEST WESTERN PLUS Lamplighter Inn London
BEST WESTERN PLUS Lamplighter London
Best Western Lamplighter Hotel
Best Western Plus Lamplighter Inn Conference Centre
Plus Lamplighter & Conference
Best Western Plus Lamplighter Inn & Conference Centre Hotel
Best Western Plus Lamplighter Inn & Conference Centre London

Frequently asked questions

Is parking available at Best Western Plus Lamplighter Inn & Conference Centre?

Yep, Best Western Plus Lamplighter Inn & Conference Centre has a free self car park.

How much does it cost to stay at Best Western Plus Lamplighter Inn & Conference Centre?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lamplighter Inn & Conference Centre on 1 Sept 2025 start from AU$243.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Lamplighter Inn & Conference Centre have a pool?

Yep, and guests love it! Best Western Plus Lamplighter Inn & Conference Centre has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Best Western Plus Lamplighter Inn & Conference Centre have a waterslide?

Yep, this property has a waterslide!

What makes Best Western Plus Lamplighter Inn & Conference Centre a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Lamplighter Inn & Conference Centre.

Is Best Western Plus Lamplighter Inn & Conference Centre family-friendly?

You bet! With amenities such as children's meals, an arcade and a waterslide, it's no surprise that Best Western Plus Lamplighter Inn & Conference Centre is a hit with families.

Does Best Western Plus Lamplighter Inn & Conference Centre serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Best Western Plus Lamplighter Inn & Conference Centre?

No, Best Western Plus Lamplighter Inn & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Lamplighter Inn & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western Plus Lamplighter Inn & Conference Centre?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Lamplighter Inn & Conference Centre?

No, only service animals are allowed.

Best Western Plus Lamplighter Inn & Conference Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 862 out of 1435 reviews
Rating 8 - Good. 353 out of 1435 reviews
Rating 6 - Okay. 132 out of 1435 reviews
Rating 4 - Poor. 47 out of 1435 reviews
Rating 2 - Terrible. 41 out of 1435 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great people
Stayed 2 nights in May 2025

4/10 Poor

Breanna

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room felt extremely dated and in need of a refresh. One of the bathroom lights was out, making the bathtub area quite dark—especially with the door open, which we needed to do while managing a little one. The grout around the tub and bathroom floor looked dirty and unappealing, which didn’t give a great first impression. The carpet also needed more thorough cleaning. With the lights on, it was easy to see leftover items from previous guests, like hair ties, which made the room feel less clean than it should be. That said, the pool was a nice feature and a bright spot during our stay. It was clean and well-maintained, and we appreciated having that space to relax. With some basic maintenance and improved cleaning in the rooms, this could be a much better experience overall.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Stayed 3 nights in May 2025

8/10 Good

Sitong

Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Close to a lot of restaurants, clean and big rooms.
Stayed 3 nights in May 2025

10/10 Excellent

Doris, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and updated rooms. Very nice. Stay!
Stayed 1 night in May 2025

10/10 Excellent

Shalimar

Liked: Cleanliness, amenities, property conditions & facilities
Could use some updating, but overall a great family getaway! The pool in particular was a huge hit with the kids!
Stayed 2 nights in May 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Grear po
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing. It was clean, everyone was friendly, the hotel pool/slide was great! Surprised that there isn't a stronger chemical smell throughout the building. The lifeguards are constantly checking state of the water. I would for sure stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
I was in town dealing with a family medical emergency and found the staff to be very accommodating. They were compassionate and kind and were quick to ask how my family member was doing. The hotel itself is lovely and very clean. This made it even more easy for me to concentrate on my little granddaughter and her parents. Thank you so much for making my stay so pleasant
Stayed 2 nights in May 2025

8/10 Good

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel pool was awesome but often overcrowded during the day. Lots of parents not following the rules around not letting children under 5 years old into the hot tub.
Stayed 2 nights in May 2025

10/10 Excellent

ashley

Stayed 2 nights in May 2025

10/10 Excellent

Hazel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Staff don't keep knocking to ask us what time we were checking out. We checked out at 10:30 am.
Stayed 1 night in May 2025

10/10 Excellent

Kendra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a GREAT stay! Dining was yummy, pool and hot tub was relaxing, beds were comfortable, staff helped out with all issues and concerns! Would recommend!!!
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Great spot for families. Pool opens at 8am for the early
Stayed 1 night in May 2025

10/10 Excellent

Doug, Huntsville

Liked: Amenities
Likee
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

8/10 Good

Ann-Marie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

If you’re going for the water slide go on weekend!

Was visiting Ontario and took my nieces there for the night. We had a great time in the pool and arcade, but we’re incredibly disappointed to find out the water slide is only open on weekends. I didn’t read anywhere that the water slide was closed through the week. The inside of the hotel was quite nice, and they are currently renovating rooms. I was a little unsettled in the parking lot as there were people doing drugs openly on a grassy area.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Florence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating
Stayed 3 nights in May 2025

8/10 Good

Venkadesan

Travelled with family
Good place to stay
Stayed 1 night in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay and plan on staying there again. Friendly staff. Nice pool
Stayed 2 nights in May 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025