6/10 Okay
stuart
Travelled with family
3 Jan 2024
Disliked: Cleanliness, staff & service
Don't bother with breakfast
the accomodation was ok as always, but the breakfast was an absolute disgrace. Very poor service, being told we had to pay for hollandaise sauce as only buffet available, the food was cold, had to grab staff as they just left us, sat there for 20 mins before being attended to, dirty tables, cold coffee, asked 2 people for hp or tomato sauce, never got - very disappointed, we did this as a present for a wedding anniversary, and was left very underwhelmed.
We have to consider if to book with you again, we have been a long term customer of yours and this time was totally let down, even though we paid more than twice as much as normal as high season.
The restaurant was not busy, no glasses for orange juice, the juice was empty anyway but besides the point, the staff didn't have uniforms, apart from one guy, dirty t-shirts, most of the staff looked like they just woke up in last nights clothes. Very unprofessional.
Very disappointed with the stay if we have to be honest.
Your standards have really dropped in the last 12 months.
stuart
Stayed 1 night in Jan 2024