See all properties
Save

Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property
Hotel with free breakfast, steps from Hot Springs Convention Center

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby sitting area
Fitness facility
Indoor pool
Lobby sitting area
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is AU$181
includes taxes & fees
30 Dec - 31 Dec

Explore the area

View map
400 Convention Blvd, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non-Smoking, Accessible

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Accessible

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite One King and One Sofa Bed Non-Smoking

8.8 out of 10
Excellent
(106 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Dining table
Smart TV
Renovated in 2025
Sofa bed
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite With 2 Double Beds

  • Sleeps 5

View all photos for 2 Room Suite-Pure Wellness-2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

2 Room Suite-Pure Wellness-2 Double Beds

  • Sleeps 6

1 King Presidential-Mobility Access Ri-Shwr

  • Sleeps 3

2 Double Bed Suite Hearing Accessible

  • Sleeps 6

2 Queen Beds Corner Premium Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

View all photos for Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite With 1 King Bed And Tub-Mobility And Hearing Accessible

  • Sleeps 4

1 Bed King Suite

  • Sleeps 4

King Suite-Hearing Accessible

  • Sleeps 4

View all photos for 1 Bed King Executive Suite

Living area

1 Bed King Executive Suite

  • Sleeps 4

Corner Suite 2 Queen Beds

  • Sleeps 6

1 Bed King Corner Suite

  • Sleeps 4

1 King Pure Suite Mobility/Hearing Access Tub

  • Sleeps 4

View all photos for 2 Double Bed Suite

1 bedroom, in-room safe, desk, laptop workspace

2 Double Bed Suite

  • Sleeps 6

King Suite With Mobility Accessible Roll-in Shower

  • Sleeps 4

2-Room Presidential Suite With 1 King Bed

  • Sleeps 4

1 King Prem Ste Mobility/Hearing Access Tub

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Two-Room Suite With 1 King Bed-Pure Wellness

  • Sleeps 4

1 King Bed Corner Suite With Shower

  • Sleeps 4

View all photos for Two-Room King Suite With Shower

Combined shower/bathtub, free toiletries, hair dryer, towels

Two-Room King Suite With Shower

  • Sleeps 4

Two Room Suite With 2 Queen Beds

  • Sleeps 6

View all photos for 2 Queen Beds-2 Room Suite Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

2 Queen Beds-2 Room Suite Hearing Accessible

  • Sleeps 6

2 Queens Beds 2 Room Premium Suite

  • Sleeps 5

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

You may also like

Ad
Exterior

DoubleTree by Hilton Hot Springs

Lake District
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$167
includes taxes & fees
29 Dec - 30 Dec
DoubleTree by Hilton Hot Springs

About the area

Hot Springs

Embassy Suites by Hilton at Hot Springs Convention Center puts you in the heart of Hot Springs, steps from Hot Springs Convention Center and within a 10-minute stroll of Hot Springs National Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Cascades, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. 8400 square feet (780 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of valet parking. .With a stay at this 3.5-property class Downtown hotel, you'll be 0.8 km (0.5 mi) from Bathhouse Row and 4 km (2.5 mi) from Magic Springs and Crystal Falls.

What's nearby

  • Bank of the Ozarks Arena - 1 min walk - 0.0 km
  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Hot Springs National Park - 5 min walk - 0.5 km
  • Quapaw Baths - 8 min walk - 0.7 km
  • Bathhouse Row - 8 min walk - 0.7 km

Getting around

  • Malvern Station - 30 min drive
  • Little Rock, AR (LIT-Clinton National Airport) - 63 min drive

Restaurants

  • ‪501 Prime - ‬11 min walk
  • ‪Ouachita Bar & Grill - ‬11 min walk
  • ‪Maxine's Live - ‬9 min walk
  • ‪Superior Bathhouse Brewery - ‬13 min walk
  • ‪420Eats - ‬8 min walk

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee.

Event space at this hotel measures 8400 square feet (780 square metres) and includes conference space. The business-friendly Embassy Suites by Hilton at Hot Springs Convention Center also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton at Hot Springs Convention Center was completed in April 2025.

  • 1 building
  • 246 guestrooms or units
  • 9 levels
  • Conference rooms
  • 8400 sq ft of conference space
  • 780 sq. m of conference space
  • Built in 2003
  • Full breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation is furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Double Queen Room 1 | Living area
The Hotel Hot Springs
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.4 out of 5, Excellent, 1,857 reviews
The price is AU$168
includes taxes & fees
7 Jan - 8 Jan 2026
The Hotel Hot Springs

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - April 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 6 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton at Hot Springs Convention Center?

Embassy Suites by Hilton at Hot Springs Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton at Hot Springs Convention Center?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton at Hot Springs Convention Center on 30 Dec 2025 start from AU$180.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton at Hot Springs Convention Center?

Yep, Embassy Suites by Hilton at Hot Springs Convention Center has an uncovered self car park with in/out privileges for USD 10.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Embassy Suites by Hilton at Hot Springs Convention Center?

The closest beach to Embassy Suites by Hilton at Hot Springs Convention Center is De Soto Beach (19 km).

Is there a spa on site at Embassy Suites by Hilton at Hot Springs Convention Center?

No, there is no spa at this property. Buckstaff Bathhouse is a short 9-minute walk away.

Does Embassy Suites by Hilton at Hot Springs Convention Center have a pool?

Embassy Suites by Hilton at Hot Springs Convention Center has a pool and an indoor pool. The pool is open 6 AM to midnight.

Is Embassy Suites by Hilton at Hot Springs Convention Center family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton at Hot Springs Convention Center is a hit with families.

Does Embassy Suites by Hilton at Hot Springs Convention Center serve breakfast?

You bet, guests can't get enough of the free full breakfast here! Offered weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton at Hot Springs Convention Center?

No, Embassy Suites by Hilton at Hot Springs Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton at Hot Springs Convention Center?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton at Hot Springs Convention Center?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Embassy Suites by Hilton at Hot Springs Convention Center?

Cats and dogs are welcome at Embassy Suites by Hilton at Hot Springs Convention Center, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1067 reviews
Rating 8 - Good. 229 out of 1067 reviews
Rating 6 - Okay. 107 out of 1067 reviews
Rating 4 - Poor. 50 out of 1067 reviews
Rating 2 - Terrible. 48 out of 1067 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tena, West Memphis

Travelled with group
Liked: Amenities
It was clean and a beautiful property. Breakfast was confusing as it wasn’t clearly marked, but the food was fantastic. All of the people we met were very friendly and helpful. The only feedback I would suggest is to let people know that they will be waiting until 4 pm to check in. The lobby was full of people waiting to check in because we were told to have a seat and we would be told when our rooms were ready. It was 3 hours later and several of us asked. We got checked in around 4:30 pm after wasting a whole day of vacation.
Floor up!
Top down!
Stayed 1 night in Sep 2025

10/10 Excellent

napoleon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

LINDA

Liked: Staff & service, property conditions & facilities, room comfort

Beautify Renovated Property!

Renovated since our last visit, so much nicer!
Stayed 1 night in Sep 2025

8/10 Good

Paoge

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t good. Everything else was great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This wasn’t my first stay at this property. Everything was on point.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a perfect setup with a separate bedroom and living area! The staff was phenomenal! Anna at the front desk was very attentive and prompt to anything we needed. She checked in on us and I mentioned low water pressure. She had maintenance in our room in less than 5 minutes and those guys had the issue solved in 10 minutes! I would definitely recommend this hotel and will gladly stay here again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Brianna, Rio de Janeiro

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Tawanna

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel room I’ve ever stayed in. Thank you!!
Stayed 1 night in Sep 2025

10/10 Excellent

napoleon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay is always great.
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

I wasn't in my room pretty much but to sleep, but still comfortable even when had to sleep on pull out in the other part of the suite. Wish the whole middle wasn't open because you can hear people talking inside the room from all the way below. So glad the room had a fridge as that seems to be less common these days.
Stayed 3 nights in Sep 2025

8/10 Good

Heather

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Stayed 2 nights in Sep 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and friendly; it was the first time we ever had a breakfast that had an omelet prepared for us, what a nice surprise and they are really good, the rooms were very clean and comfortable. We are looking forward to returning soon. Thank you
Stayed 4 nights in Sep 2025

2/10 Terrible

Gary

Stayed 2 nights in Sep 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our stay was fantastic!
Stayed 1 night in Sep 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my husband was sl
Stayed 1 night in Sep 2025

10/10 Excellent

Laura, Richardson

Travelled with family
Liked: Cleanliness, amenities
Clean room, close to many attractions!
Stayed 2 nights in Sep 2025

8/10 Good

Connie

Liked: Cleanliness, amenities, property conditions & facilities
Front desk very slow, would jack around with triva stuff a would leave u standing there waiting.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Asad, Austin

Stayed 1 night in Sep 2025