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Hyatt Place Rouen

4.0 star property
Beaux Arts hotel with full-service spa and 24-hour fitness centre

Photo gallery for Hyatt Place Rouen

Terrace/patio
Front of property
Indoor pool, open 10:00 AM to 7:00 PM, pool loungers
Breakfast, lunch and dinner served
Deluxe Room, 2 Single Beds, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Pool
The current price is AU$171
includes taxes & fees
4 Jan - 5 Jan 2026

Explore the area

View map
77 Route De Neufchatel, Rouen, 76000
  • Place, Tour Jeanne d'Arc
    ‪10 min walk‬
  • Place, Musée des Beaux-Arts
    ‪13 min walk‬
  • Place, Rouen Cathedral
    ‪20 min walk‬
  • Airport, Rouen (URO-Rouen - Seine Valley)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View (Cathedral View)

Deluxe Room, 1 King Bed, City View (Cathedral View)

Deluxe Room, 1 King Bed, City View (Cathedral View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View (Cathedral View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View (Cathedral View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Roll-in Shower, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Roll-in Shower, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View

9.8 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Garden View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Rouen

Hyatt Place Rouen puts you in the heart of Rouen, within just a 10-minute stroll of Musée des Antiquites and Museum de Rouen. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include massages along with access to the sauna. The restaurant, Restaurant-Bar Zoom, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, sauna and pool loungers. 1453 square feet (135 square metres) of event facilities include 6 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 15-minute walk of this Gare-Jouvenet hotel include Tour Jeanne d'Arc and Square Verdrel.

What's nearby

  • Tour Jeanne d'Arc - 10 min walk - 0.9 km
  • Musée des Beaux-Arts - 13 min walk - 1.2 km
  • Place du Vieux-Marche - 16 min walk - 1.4 km
  • Rouen Cathedral - 20 min walk - 1.7 km
  • Rouen Christmas Market - 20 min walk - 1.7 km

Getting around

  • Beauvoisine Tram Station - 8 min walk
  • Palais de Justice Tram Station - 17 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 128 min drive

Restaurants

  • ‪Yvonne - ‬12 min walk
  • ‪La Lycorne - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Le Trois-pièces - ‬13 min walk
  • ‪Yu Yuan - ‬11 min walk

About this property

Hyatt Place Rouen

Beaux Arts hotel with full-service spa and 24-hour fitness centre
Hyatt Place Rouen offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1453 square feet (135 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Hyatt Place Rouen. For a fee, parking is available.

This 4-star Rouen hotel is smoke free.

  • 85 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1453 sq ft of conference space
  • 135 sq. m of conference space
  • Built in 2024
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Place Rouen offers 85 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Similar properties

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Radisson Blu Hotel, Rouen Centre
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 742 reviews
The price is AU$212
includes taxes & fees
21 Dec - 22 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • Secured, covered parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant-Bar Zoom

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 1,453 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Lift (90 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2024
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 19.00 per day (in/out privileges)
  • Pet fee: EUR 25.00 per accommodation, per night
  • Pool fee: EUR 13 per day
  • Spa fee: EUR 13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place Rouen Hotel
Hyatt Place Rouen Rouen
Hyatt Place Rouen Hotel Rouen

Frequently asked questions

What is the cancellation policy at Hyatt Place Rouen?

Hyatt Place Rouen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Rouen?

As of 10 Dec 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Rouen on 4 Jan 2026 start from AU$162.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Rouen?

Yep, Hyatt Place Rouen has a secured covered self car park with in/out privileges for EUR 19.00 per day. A self car park is also available, for a fee.

Is there a spa on site at Hyatt Place Rouen?

Yep, there is an onsite spa at Hyatt Place Rouen. It has a steam room and a sauna. You'll enjoy services like massages.

Does Hyatt Place Rouen have a pool?

Hyatt Place Rouen has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 7:00 PM.

What makes Hyatt Place Rouen a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Place Rouen.

Does Hyatt Place Rouen serve breakfast?

You bet, buffet breakfast is available weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hyatt Place Rouen?

No, Hyatt Place Rouen does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Rouen?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hyatt Place Rouen?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hyatt Place Rouen?

Furry friends are welcome at Hyatt Place Rouen, with food and water bowls on offer.

Reviews

Hyatt Place Rouen Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 149 out of 214 reviews
Rating 8 - Good. 48 out of 214 reviews
Rating 6 - Okay. 8 out of 214 reviews
Rating 4 - Poor. 7 out of 214 reviews
Rating 2 - Terrible. 2 out of 214 reviews

Reviews

10/10 Excellent

Lakhbinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed with my wife and two young kids. Room was a good size and well appointed, very comfortable for us. Parking downstairs was easy to access from the room and the road. Overall really enjoyed the hotel and stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosa

Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kathryn

Travelled with family
Liked: Cleanliness

Poor Service and poor experience

Hi I had booked two rooms a twin room and a deluxe room with city view. When I booked in the lady on reception quoted me a credit card number that was not mine and I clearly explained it was not my credit card. Still she proceeded to book me into the room - 224 and 227. I went to room 224 and it was not ready so my husband and I waited in the corridor for the cleaners to finish )(circa 5.00pm) . We went in and unpacked. About an hour later another customer entered the room with a key card. Clearly she had been booked into the room too. A few minutes later a different member of hotel staff knocked on the door and asked me who I was. She then explained she thought the original staff member had made a mistake and booked us into the wrong room. She offered no apology and did not mention that we were not in the deluxe room we had booked. I later went down to reception and I asked about the deluxe room, she said the only thing we were missing was a coffee machine (this is not correct) and that we could have a free coffee from the bar. The next morning when I went to check out a different person on reception again asked me if I was the other customer and tried to charge me for their breakfast. Why had out details not been changed on the system? Why did I keep being asked if I was the other customer and I believe that I should have been offered a coffee machine, robe, slipppers etc given I had booked and paid for a deluxe room?
Stayed 1 night in Aug 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piscine

Très propre et confortable. Par contre, la piscine est payante, 13€ la visite par personne…
Stayed 4 nights in Aug 2025

4/10 Poor

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for a quick stop over. Staff were excellent, great breakfast and beautiful grounds.
Stayed 1 night in Aug 2025

8/10 Good

Michal

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Swimming pool at extra charge

All was excellent, but an extra charge for a swimming pool that was listed as one of hotel's facilities was a disappointment :(
Stayed 1 night in Aug 2025

10/10 Excellent

Shon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Lovely modern hotel walkable into Rouen but took about 25 mins so got a taxi back. We liked the city a lot. Didn’t eat at the hotel so can’t comment on the food
Stayed 1 night in Aug 2025

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Need to learn how to make a Margarita cocktail and a Gin and Tonic, only advice. Otherwise, short stay worked very well.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful…but beware additional charges

Firstly it’s a beautiful new hotel, rooms are spacious and clean. People are nice and welcoming Couple of complaints…everything is “extra” pool access (size of a bathtub) €20 each. Parking €19, breakfast €25 EACH! If your a family of 4 that’s €100! You can get a steak meal in Rouen for that price! Sort yourselves ur Hyatt and give clear pricing when people are booking
Stayed 1 night in Aug 2025

10/10 Excellent

Janusz

Stayed 1 night in Aug 2025

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and peaceful away from the centre, extremely well maintained with fantastic staff
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Thoroughly recommend this hotel stay.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely hotel and easy electric car charging in the covered safe carpark.
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, easy to get the bus into the main town. Hotel parking ideal
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in almost all aspects except on return to room after hot few hours touring city room not made up and on request for making up room so I could shower and sleep I was told impossible for at least an hour and I had to wait!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and comfortable, and the staff were truly lovely—very welcoming and helpful. The only downside was the parking. It was mentioned at booking, but for €19 a night, and given that the hotel isn’t in the city center, it would feel a lot more thoughtful to include it. Most guests driving there will need it anyway. Still, we had a pleasant stay overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. Staff was so kind. We came for Le Tour de France and hotel was in route and a walk from the finish. Greathitel and lovely town.
Stayed 1 night in Jul 2025