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Hotel de Bourgtheroulde, Autograph Collection

5.0 star property
Luxury spa hotel, walk to Gros Horloge

Choose dates to view prices

Photo gallery for Hotel de Bourgtheroulde, Autograph Collection

Exterior
Terrace/patio
Room, 1 King Bed, City View
Restaurant
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Spa
  • Pool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
  • Popular LocationGros Horloge3 min walk
  • Popular LocationRouen Cathedral7 min walk
  • Popular LocationTour Jeanne d'Arc10 min walk
  • AirportParis (CDG-Roissy-Charles de Gaulle)119 min drive

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed, View

Room, 1 Double Bed, View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Sofa bed - double
Separate bedroom
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Courtyard View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, Courtyard View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 Double Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Rouen

A luxury stay in the heart of Rouen awaits you at Hotel de Bourgtheroulde, Autograph Collection. Within steps you'll find Musee Jeanne D'Arc de Rouen and Gros Horloge. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A relaxing day at Spa du Drap d'Or can include prenatal massages, body scrubs and facials along with aromatherapy and hydrotherapy. L Atrium is the hotel's own cocktail bar. Enjoy the gym, Turkish bath/hammam and sauna. 4306 square feet (400 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Rouen City Centre hotel include Rouen Cathedral and Tour Jeanne d'Arc.

What's nearby

  • Place du Vieux-Marche - 2 min walk
  • Gros Horloge - 3 min walk
  • Rouen Cathedral - 7 min walk
  • Tour Jeanne d'Arc - 10 min walk
  • Charles Nicolle Hospital - 6 min drive

Getting around

  • Theatre des Arts Tram Station - 4 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Roissy - Charles de Gaulle Airport (CDG) - 120 min drive

Restaurants

  • McDonald's - 3 min walk
  • JM's Café - 2 min walk
  • Euro Café - 2 min walk
  • Les Berthom - 1 min walk
  • Auzou le Chocolatier Normand - 2 min walk

About this property

Hotel de Bourgtheroulde, Autograph Collection

Luxury spa hotel, walk to Gros Horloge
Hotel de Bourgtheroulde, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the luxury Hotel de Bourgtheroulde, Autograph Collection. For a fee, parking is available.

This 5-star Rouen hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel de Bourgtheroulde, Autograph Collection offers 78 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Smart televisions come with cable channels and Netflix. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Rouen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Spa du Drap d'Or has 8 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L Atrium
  • L'Aumale

Things to do

  • 18 holes of golf
  • Art gallery
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Changing table
  • Children's games
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,306 square feet of conference space

Outdoors

  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 110

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.00 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.00 per person
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 110 (subject to availability)
  • Rollaway bed fee: EUR 60.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bourgtheroulde Autograph Collection Rouen
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Frequently asked questions

What is the cancellation policy at Hotel de Bourgtheroulde, Autograph Collection?

Hotel de Bourgtheroulde, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel de Bourgtheroulde, Autograph Collection?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Hotel de Bourgtheroulde, Autograph Collection on 15 May 2024 start from AU$331.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel de Bourgtheroulde, Autograph Collection?

Yep, Hotel de Bourgtheroulde, Autograph Collection has valet parking for EUR 27 per day.

Is there a spa on site at Hotel de Bourgtheroulde, Autograph Collection?

Yep, Spa du Drap d'Or is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

Does Hotel de Bourgtheroulde, Autograph Collection have a pool?

Yep, and guests recommend it! Hotel de Bourgtheroulde, Autograph Collection has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Hotel de Bourgtheroulde, Autograph Collection a romantic place to stay?

A hot tub and pool-view dining, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Hotel de Bourgtheroulde, Autograph Collection.

Is Hotel de Bourgtheroulde, Autograph Collection family-friendly?

You bet! With amenities like laundry facilities and a deli, as well as changing tables and highchairs in the guestrooms, it's no surprise Hotel de Bourgtheroulde, Autograph Collection is a hit with families.

Does Hotel de Bourgtheroulde, Autograph Collection serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel de Bourgtheroulde, Autograph Collection?

No, Hotel de Bourgtheroulde, Autograph Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel de Bourgtheroulde, Autograph Collection?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel de Bourgtheroulde, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel de Bourgtheroulde, Autograph Collection?

Furry friends are welcome at Hotel de Bourgtheroulde, Autograph Collection, with food and water bowls on offer.

Is there a golf course on site at Hotel de Bourgtheroulde, Autograph Collection?

There is a golf course next to Hotel de Bourgtheroulde, Autograph Collection.

Hotel de Bourgtheroulde, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 489 out of 712 reviews" "
Rating 8 - Good. 153 out of 712 reviews" "
Rating 6 - Okay. 41 out of 712 reviews" "
Rating 4 - Poor. 19 out of 712 reviews" "
Rating 2 - Terrible. 10 out of 712 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Jan 2024

10/10 Excellent

Borg

Stayed 1 night in Dec 2023

10/10 Excellent

Marc

Stayed 1 night in Dec 2023

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction had just started on their courtyard and we were unable to walk through the front door. We had to go around to the side.

10/10 Excellent

Yassin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Deborah

Stayed 1 night in Oct 2023

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beyond the nice old entrance and prime location is a two-star experience. I'm not a demanding guest, but there was a long list of issues during my stay, including: ROOM RESERVATION: I booked a modern-looking room with a "view" and was taken to a dumpy, traditional-looking room with no view at all. The room had just one window: a narrow foot-tall horizontal one about 8 feet off the floor through which you could see nothing. When I informed reception of the mixup, they said there was nothing they could do and offered me free breakfast, which I had already been told was free to me. PARKING: The hotel advertises "valet" parking, which you access by pulling up to a retractable barrier along a narrow one-lane road in the city center. When I arrived (not long after checkin time) the parking attendant was on a smoke break. I ended up causing a minor traffic jam for 5-10 minutes until someone else behind me (either a hotel employee or guest) got our of their car and badged me into the lot. MAINTENANCE: The room's bathroom had a bucket under the sink that collected loud drips. The shower only got lukewarm, not hot. The kettle for coffee/tea was in the closet and had no obvious wall plug, so I used it in the bathroom. It seemed quite old (you had to hold down the boil switch or it wouldn't work). We couldn't figure out how to turn off the bedside lamps, so had to unplug them at night. And the sheets had a stain. Find somewhere better!

6/10 Okay

Victoria

Stayed 1 night in Oct 2023