See all properties
Save

UNA Hotels Empire Roma

4.0 star property
Family-friendly hotel with 24-hour front desk and restaurant

Photo gallery for UNA Hotels Empire Roma

Front of property
Reception
View from room
Courtyard
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$275
includes taxes & fees
28 Dec - 29 Dec

Explore the area

View map
Via Aureliana 39, Rome, RM, 187
  • Place, Via Veneto
    ‪7 min walk‬
  • Place, Piazza di Spagna
    ‪15 min walk‬
  • Place, Trevi Fountain
    ‪17 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪35 min drive‬

Room options

View all photos for Classic twin Room with 1 extra bed

Premium bedding, minibar, in-room safe, desk

Classic twin Room with 1 extra bed

  • Sleeps 3

View all photos for Classic Double Room (2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (2 adults + 1 child)

  • Sleeps 2

View all photos for Classic Single Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Classic Single Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room (with 1 Rollaway Bed)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (with 1 Rollaway Bed)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Classic Double Room (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Classic Double Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Single Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Single Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Premium bedding, minibar, in-room safe, desk

Executive Double Room

  • Sleeps 2

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 2

View all photos for Superior Single Use

Premium bedding, minibar, in-room safe, desk

Superior Single Use

  • Sleeps 1

View all photos for Classic Double Single Use

Premium bedding, minibar, in-room safe, desk

Classic Double Single Use

  • Sleeps 1

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • Sleeps 2

View all photos for Executive Single Use

Premium bedding, minibar, in-room safe, desk

Executive Single Use

  • Sleeps 1

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 3

View all photos for Classic Single Room

Premium bedding, minibar, in-room safe, desk

Classic Single Room

  • Sleeps 1

You may also like

Ad
Reception

Albani Hotel Roma

Salario
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,000 reviews
The price is AU$180
includes taxes & fees
4 Jan - 5 Jan 2026
Albani Hotel Roma

About the area

Rome

A family-friendly stay in the heart of Rome awaits you at UNA Hotels Empire Roma. Within a 20-minute stroll, you'll find Museum of Contemporary Art of Rome and Piazza di Spagna. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, La Corte di Aureliano, serves Italian cuisine and is open for breakfast, lunch and dinner. La Corte di Aureliano Bar is the hotel's own bar, serving drinks along with light fare. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of a theme park shuttle. .Places within a 30-minute walk of this 4-property class Rome City Centre hotel include Trevi Fountain and Villa Borghese.

What's nearby

  • Via XX Settembre - 1 min walk - 0.1 km
  • Via Nazionale - 7 min walk - 0.6 km
  • Via Veneto - 7 min walk - 0.6 km
  • Piazza di Spagna - 15 min walk - 1.3 km
  • Trevi Fountain - 17 min walk - 1.4 km

Getting around

  • Repubblica - Opera House Station - 8 min walk
  • Rome (XRJ-Termini Rail Station) - 13 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.) - 52 min drive

Restaurants

  • ‪Pinsere - ‬3 min walk
  • ‪50 Kalò di Ciro Salvo - Roma - ‬1 min walk
  • ‪d'angelo bar - ‬2 min walk
  • ‪La Lampada - ‬2 min walk
  • ‪Strabbioni - ‬3 min walk

About this property

UNA Hotels Empire Roma

Family-friendly hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A theme park shuttle, a train station drop-off service and a bus station shuttle are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly UNA Hotels Empire Roma. The hotel can provide concierge services, limo/town car service, and wedding services.

This Beaux Arts Rome hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • Built in 1887
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
UNA Hotels Empire Roma offers 110 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and a hairdryer. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Similar properties

Superior Double Room, Terrace
UNA Hotels Decò Roma
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,529 reviews
The price is AU$261
includes taxes & fees
25 Dec - 26 Dec
UNA Hotels Decò Roma

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 35 per day)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Corte di Aureliano
  • La Corte di Aureliano Bar

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Built in 1887
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 35 per day (1969 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT058091A1I4ZPXI36

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Empire Palace
Empire Palace Hotel
Empire Palace Hotel Rome
Empire Palace Rome
Hotel Empire Palace

Frequently asked questions

What is the cancellation policy at UNA Hotels Empire Roma?

UNA Hotels Empire Roma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at UNA Hotels Empire Roma?

As of 19 Dec 2025, prices found for a 1-night stay for 2 adults at UNA Hotels Empire Roma on 28 Dec 2025 start from AU$248.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes UNA Hotels Empire Roma a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at UNA Hotels Empire Roma.

Is UNA Hotels Empire Roma family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a deli, it's no surprise that UNA Hotels Empire Roma is a hit with families.

Does UNA Hotels Empire Roma serve breakfast?

Yep, guests love the continental brekkie here! Available daily between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at UNA Hotels Empire Roma?

No, UNA Hotels Empire Roma does not offer an airport shuttle service.

Is there a bar or restaurant at UNA Hotels Empire Roma?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at UNA Hotels Empire Roma?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

UNA Hotels Empire Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nabil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Bed was very comfortable. Area around is very safe and quiet. Room is small though and standup shower is very small but manageable.
Stayed 1 night in Sep 2025

8/10 Good

Paul M

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
This hotel was very good, all public areas were clean and the staff were excellent. The location of the hotel is in an area that is full of super restaurants but a little far from the major attractions so you have to walk a lot. The room itself however was really dated with worn furniture, the bathroom had mold in the shower and the room itsel desperately needs a paint job. We enjoyed our stay but did not think the room was worth what we paid and left us a littke disappointed. Thankfully the city of Rome made up for it.
Stayed 3 nights in Sep 2025

4/10 Poor

Maoj

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Or
Stayed 2 nights in Sep 2025

10/10 Excellent

Lida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location, reasonably priced
Stayed 1 night in Aug 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je reviendrai

Nous sommes arrivés tôt (10h00) et la chambre était déjà prête! :) un grand merci. Acceuil parfait. Les réceptionnistes ont été gentils du début à la fin. Les déjeuners sont vraiments parfaits et le personnel, encore une fois, TRÈS gentil. 2 trucs négatifs. Mon garçon à trouvé un faux ongles qui trainait par terre..!?!? Bof et il y avait 2 airs climatisés dans la chambre. 1 n'a jamais fonctionné (j'en ai parlé 3 fois à la réception) sans résultat. Et le 2ème fonctionnait à plein régime mais il n'arrivait pas à refroidir la pièce à mon goût (j étais en sueur la nuit). Mais le service d'exception, la qualité de ses déjeuners et sa belle table de repas et sa situation géographique en fait un super choix. J'y retournerais demain avec un grand plaisir! Merci Una!
Stayed 3 nights in Aug 2025

8/10 Good

Mihai

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Asli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , comfortable and beautiful spot!
Stayed 3 nights in Aug 2025

10/10 Excellent

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was friendly, accommodating, and informative. I fell in love with the property and truly felt like I was in Italy!!
Stayed 1 night in Aug 2025

10/10 Excellent

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area which is great. The only issue is wifi, which was so slow and unreliable; my phone got booted off the wifi network all of a sudden and i was never able to log back in as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 6 nights in May 2025

8/10 Good

Carrie, Hamilton

Stayed 1 night in Jun 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy conveniente, cerca de estació de tren Roma Termini y a una distancia razonable de atractivos de la ciudad. El servicio es excelente, el desayuno con muy buenas opciones y sabroso. En recepción pueden pedir taxis muy rápidamente. Una muy buena experiencia en general y definitivamente me hospedaría ahí nuevamente cuando estemos en Roma
Stayed 2 nights in Jul 2025

8/10 Good

Lucas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for. Nice hotel. Is not fancy but is a very beatiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
My family has been coming to Italy every summer for the past 4 years. I always stay at Unaway for 2 days before we take the train to Soverato. This hotel is wonderful! Thank you for always looking after us! 🇨🇦🇨🇦🇨🇦 Grazie Mille!
Stayed 2 nights in Jul 2025

10/10 Excellent

A-Ram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
에어컨이 있어서 좋았고 조식도 진짜 맛있었다. 테르미니 역에서 조금 멀지만 가격대비 가성비 갑
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The front desk staff friendly and informative.
Stayed 4 nights in Jul 2025

8/10 Good

DAVID

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely stay there again. Pros: English speaking friendly staff, large room/bathroom, nice breakfast. Cons: Hotel was a bit dated, had some minor issues all easily resolved by staff however did require multiple inquiries, so follow through could have been better.
Stayed 4 nights in Jun 2025

6/10 Okay

Raouf

Stayed 2 nights in Jul 2025

10/10 Excellent

Elena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with highly professional staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Stayed 3 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three days and then went to Florence before returning and staying one more night before a trip home to the US. We had such great service from Tamara. She spoke to us in English and Spanish to make sure we both understood instructions. We had also sent all of our clothes to the laundry and it did not come back in time. Tamara got on the phone and got the clothes back for us within one hour. The hotel staff are all kind but honestly Tamara made our stays the best experience. She should be commended! We will stay at Unaway again in the future!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ömer Faruk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025