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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Hotel with free breakfast, near CoolSprings Galleria

Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

Lobby
Lobby
Exterior
Restaurant
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping
  • Bar
The current price is AU$246
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
820 Crescent Centre Dr, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪1 min drive‬
  • The Factory
    ‪6 min drive‬
  • Franklin Theatre
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (2 Rooms)

9.2 out of 10
Wonderful
(82 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite Two Double and One Sofa Bed Corner

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Suite Two Double and One Sofa Bed Non-Smoking

8.4 out of 10
Very good
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Suite, Non Smoking

Presidential Suite, Non Smoking | Living area

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Corner Suite, Two Double Beds, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Premier Corner Suite, Two Double Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

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About the area

Franklin

At Embassy Suites by Hilton Franklin Cool Springs you'll be 2.2 km (1.4 mi) from Aspen Grove Park and 2.6 km (1.6 mi) from CoolSprings Galleria. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and pool loungers. 16000 square feet (1486 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free wired Internet in public areas, a free manager's reception and a coffee shop/cafe. There's also the convenience of self parking. .Within a 20-minute drive of this 3.5-property class Franklin hotel, attractions include Nashville Zoo and Mall at Green Hills.

What's nearby

  • CoolSprings Galleria - 1 min drive - 1.4 km
  • Aspen Grove Park - 2 min drive - 1.4 km
  • The Factory - 6 min drive - 6.9 km
  • Franklin Theatre - 8 min drive - 8.6 km
  • Carnton Plantation - 9 min drive - 9.6 km

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panda Express - ‬3 min drive
  • ‪Chuy's - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Embassy Suites by Hilton Franklin Cool Springs offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 16000 square feet (1486 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Embassy Suites by Hilton Franklin Cool Springs. For a fee, parking is available.

This 3.5-star Franklin hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 9 levels
  • Conference rooms
  • 16000 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Franklin Cool Springs offers 250 accommodations with laptop-compatible safes and free newspapers. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (USD 12 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 45 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 12 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Franklin Cool Springs?

Embassy Suites by Hilton Franklin Cool Springs offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of 26 Aug 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on 7 Sept 2025 start from AU$245.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Franklin Cool Springs?

Yep, Embassy Suites by Hilton Franklin Cool Springs has a secured self car park with in/out privileges for USD 12 per day.

Does Embassy Suites by Hilton Franklin Cool Springs have a pool?

Embassy Suites by Hilton Franklin Cool Springs has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Embassy Suites by Hilton Franklin Cool Springs a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Franklin Cool Springs.

Is Embassy Suites by Hilton Franklin Cool Springs family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and travel cots in the guestrooms, it's no surprise that Embassy Suites by Hilton Franklin Cool Springs is a hit with families.

Does Embassy Suites by Hilton Franklin Cool Springs serve breakfast?

You bet, travelers are hooked on the free buffet brekkie here! Offered on weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Franklin Cool Springs?

No, Embassy Suites by Hilton Franklin Cool Springs does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Franklin Cool Springs?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Franklin Cool Springs?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1003 reviews
Rating 8 - Good. 201 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is friendly but the entire hotel needs a full remodel. The hall carpet is no longer stretched out and the lumps make it a trip hazard, especially for little ones. The first room we were sent to had recently been visited by their maintenance staff and the A/C unit cover was off the wall and it was visibly dirty from them coming in and out of the room. We were given a new room, but the condition wasn’t much better. Everything is old and falling apart. The shower had mold.
Stayed 1 night in May 2025

6/10 Okay

Tabea

Stayed 2 nights in May 2025

4/10 Poor

Wendy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This Embassy Suites is a tired venue. Our room smelled moldy, the faucet dripped, and they forgot to clean our room one day.
Stayed 3 nights in May 2025

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dale

Stayed 2 nights in May 2025

6/10 Okay

Rajat

Travelled with family
Extra charges for parking and no view from room..
Stayed 1 night in May 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room, clean, large open lobby. Great happy hour with free snacks and drinks and a great welcoming staff. On the not so good, room wasnt ready for check in when we arrived at 5:00pm, constant water dripping in bathroom sink, and hotel restaurant has an updated menu that eliminated half of what was already a short menu.
Stayed 1 night in May 2025

6/10 Okay

Jason

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Tommy, Stockbridge

Stayed 1 night in May 2025

10/10 Excellent

Johnny

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert, Crowley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 2 nights in May 2025

8/10 Good

Don M. Mott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. They had a chef cooking onlets for everyone. The swimming pool was small and shut down when we were expecting to spend some of our time using it.
Stayed 2 nights in May 2025

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay place!

Even though it was just overnight, we had a great stay. The room was great, the food for breakfast was good, and the staff at the bar were great. The pool was good too. The only recommendation I would make is recarpet the place. In many areas I saw frayed corners and separations. This will not deter us from staying here again though.
Stayed 1 night in May 2025

6/10 Okay

James

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and amiable. The breakfast was great specially the option of custom made omelets! Dario and Carmen were very nice and attentive.
Stayed 5 nights in May 2025

4/10 Poor

Victoria

Travelled with family and small children
Disliked: Property conditions & facilities
Paid for parking, lights didnt work in the room, no sheets for the sofa bed, food was terrible for breakfast and dinner at the restaurant, and the air conditioner was really loud.
Stayed 1 night in May 2025

10/10 Excellent

Jewell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally clean. Wonderful check in.

Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities
Location.
Stayed 1 night in Mar 2025

4/10 Poor

Tyler

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room that was at the far corner of the property. We are old seniors and that was not considered.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Stayed 1 night in Apr 2025