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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Snack bar
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$175
includes taxes & fees
24 May - 25 May

Explore the area

View map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, SOAR Adventure Tower
    ‪3 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, Franklin Theatre
    ‪7 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.6 out of 10
Exceptional
(120 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(60 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Embassy Suites by Hilton Franklin Cool Springs

Franklin
  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.1 out of 5, Very good, 1,004 reviews
The price is AU$214
includes taxes & fees
24 May - 25 May
Embassy Suites by Hilton Franklin Cool Springs

About the area

Franklin

At Tru by Hilton Franklin Cool Springs Nashville you'll be 4.7 km (2.9 mi) from The Factory and 4.9 km (3.1 mi) from CoolSprings Galleria. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Franklin hotel include Franklin Theatre and Lotz House Museum.

What's nearby

  • SOAR Adventure Tower - 3 min drive - 4.2 km
  • CoolSprings Galleria - 3 min drive - 4.5 km
  • Franklin Theatre - 7 min drive - 6.9 km
  • Vanderbilt University - 20 min drive - 35.1 km
  • Broadway - 20 min drive - 35.5 km

Getting around

  • Nashville Riverfront Station - 20 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Drury Plaza Hotel Nashville Franklin - ‬4 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness centre, coffee/tea in common area, and a corner/local shop. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Corner/local shop
  • Lift
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Lobby
Drury Plaza Hotel Nashville Franklin
Franklin
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,829 reviews
The price is AU$251
includes taxes & fees
17 May - 18 May
Drury Plaza Hotel Nashville Franklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

What is the cancellation policy at Tru by Hilton Franklin Cool Springs Nashville?

Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on 24 May 2026 start from AU$175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Franklin Cool Springs Nashville?

Yep, Tru by Hilton Franklin Cool Springs Nashville has a free self car park.

Does Tru by Hilton Franklin Cool Springs Nashville serve breakfast?

Yeah, our travelers adore the free buffet breakfast here! Served daily from 6:00 AM to 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Franklin Cool Springs Nashville?

No, Tru by Hilton Franklin Cool Springs Nashville does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1014 reviews
Rating 8 - Good. 146 out of 1014 reviews
Rating 6 - Okay. 42 out of 1014 reviews
Rating 4 - Poor. 16 out of 1014 reviews
Rating 2 - Terrible. 10 out of 1014 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Doug Roselle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Sign in and check were fast and efficent, adequate variety at breakfast buffet.
Stayed 3 nights in Feb 2026

10/10 Excellent

Bo

Stayed 2 nights in Jan 2026

8/10 Good

Teresa Diane, Fairfield

Room was spotless, staff was friendly
Stayed 2 nights in Feb 2026

10/10 Excellent

Brian

Stayed 4 nights in Jan 2026

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff very friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Very good stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Considering how bad the weather was we were amazed at how attentive everyone was. Great room. Great service.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and nice breakfast. Loved that the tea and coffee was available all day. This hotel is located in a nice area and is easy to get to the highway. It was recommended we go to Hogwood foe BBQ and it’s the best BBQ we have ever had!
Stayed 2 nights in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Hotel was very clean!!! Front desk staff was friendly and kind.
Stayed 1 night in Jan 2026

10/10 Excellent

Leslie, North Canton

Great room and service. Front desk awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Rhonda was amazing at the front desk!! Loved that you still offer free breakfast and comp coffee/tea. Great rooms too! Thank you!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Christina

Stayed 2 nights in Jan 2026

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
We felt at home and welcomed. We came from Texas where everything is bigger. We gave Tru by Hilton Franklin Cool Springs a big Thank you, and a high ✋
Stayed 1 night in Jan 2026

10/10 Excellent

Jana

Stayed 1 night in Jan 2026

8/10 Good

Angela Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Todd

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i have stayed here so many times because it's consistently clean and a great location.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Amazing experience from check-in to check out.
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel seems very new and is attractive and well-kept — even colorful, which is fun. Conveniently located and a good price. Nice breakfast and very friendly and welcoming staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel seems very new and is attractive and well-kept — even colorful, which is fun. Conveniently located and good price. Very friendly and welcoming staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Demonte

Stayed 3 nights in Dec 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

George

Stayed 1 night in Dec 2025