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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property
Hotel with free breakfast, in the vicinity of The Factory

Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Snack bar
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$170
includes taxes & fees
30 Dec - 31 Dec

Explore the area

View map
1001 Knoll Top Lane, Franklin, TN, 37067
  • Place, Saint Thomas Medical Partners
    ‪15 min walk‬
  • Place, SOAR Adventure Tower
    ‪2 min drive‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(101 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(51 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Candlewood Suites Nashville - Franklin by IHG

Franklin
  • Pool
  • Pet-friendly
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  • Free Wi-Fi
4.4 out of 5, Excellent, 519 reviews
The price is AU$160
includes taxes & fees
11 Jan - 12 Jan 2026
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About the area

Franklin

At Tru by Hilton Franklin Cool Springs Nashville, you'll be 4.7 km (2.9 mi) from The Factory and 5 km (3.1 mi) from CoolSprings Galleria. Highlights at this hotel include free weekday breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Each morning free buffet breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Franklin hotel include Franklin Theatre and Lotz House Museum.

What's nearby

  • Saint Thomas Medical Partners - 15 min walk - 1.3 km
  • SOAR Adventure Tower - 2 min drive - 2.8 km
  • CoolSprings Galleria - 3 min drive - 4.5 km
  • Vanderbilt University - 19 min drive - 34.1 km
  • Broadway - 20 min drive - 35.5 km

Getting around

  • Nashville Riverfront Station - 24 min drive
  • Nashville International Airport (BNA) - 25 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Oscar's Taco Shop - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Steak 'n Shake - ‬3 min drive
  • ‪El Sombrero - ‬3 min drive

About this property

Tru by Hilton Franklin Cool Springs Nashville

Hotel with free breakfast, in the vicinity of The Factory
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. The business-friendly Tru by Hilton Franklin Cool Springs Nashville also features a 24-hour fitness centre, coffee/tea in common area, and a corner/local shop. Self parking is free.

This Franklin hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Pool or billiards table
  • Corner/local shop
  • Lift
  • No smoking on site
  • Microwave in a common area
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Similar properties

Lobby
Hyatt House Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
The price is AU$200
includes taxes & fees
6 Jan - 7 Jan 2026
Hyatt House Nashville/Franklin/Cool Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Frequently asked questions

What is the cancellation policy at Tru by Hilton Franklin Cool Springs Nashville?

Tru by Hilton Franklin Cool Springs Nashville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Franklin Cool Springs Nashville?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Franklin Cool Springs Nashville on 30 Dec 2025 start from AU$169.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Franklin Cool Springs Nashville?

Yep, Tru by Hilton Franklin Cool Springs Nashville has a free self car park.

Does Tru by Hilton Franklin Cool Springs Nashville serve breakfast?

Yeah, our travelers adore the free buffet breakfast here! Served daily from 6:00 AM to 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Tru by Hilton Franklin Cool Springs Nashville?

No, Tru by Hilton Franklin Cool Springs Nashville does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Franklin Cool Springs Nashville?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 793 out of 1011 reviews
Rating 8 - Good. 148 out of 1011 reviews
Rating 6 - Okay. 41 out of 1011 reviews
Rating 4 - Poor. 18 out of 1011 reviews
Rating 2 - Terrible. 11 out of 1011 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bernadine

Travelled with family
Liked: Amenities
Great assessable bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Beds were very comfortable and staff was very friendly !!!! Breakfast was very good too! Would definitely stay here again!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transporting two cats cross-country means you need all the help you can get! Tru provided a clean, safe, quiet and supportive stay for me and my sister. I was not aware that TRU adopted a pet-friendly stance. So wonderful to have a Hilton-quality option when on a roadtrip with the furry family members. THANKS!
Stayed 1 night in Sep 2025

8/10 Good

Dee Dee

Stayed 4 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a kids sporting event. Just like a TRU should be, the building and room were very clean. The breakfast was well stocked. The room felt sparse and the staffing was thin. But, we had everything we needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Put more towels in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Super clean, modern hotel conveniently located in Franklin and easy to get to Nashville. My kids loved the games in the lobby.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Franklin! Clean room | Friendly staff | Shops nearby | Easy bike ride to restaurants and boutiques We had a great experience at the Hilton in Franklin. Our room was spotless (like “don’t-want-to-wear-shoes” clean), the bed was comfy, and everything worked like it should. The staff was genuinely kind and helpful—quick check-in, good local tips, and smiles that didn’t feel scripted. Location’s a winner: plenty of shopping close by, and we loved that we could hop on our bikes and be at restaurants and shops in just a few minutes. Safe, easy ride—exactly what we were hoping for after a long drive. Bottom line: clean, convenient, and welcoming. We’d absolutely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Room was very nice and clean. Beds were comfortable. Wouldn’t hesitate to stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 3 nights in Sep 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Stayed 6 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice to sit and watch the game in the lobby with other guests
Stayed 3 nights in Aug 2025

10/10 Excellent

Kateri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Marius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion, the reviews are a bit exaggerated. I would say that 7 would be the grade it should receive. No microwave in the room, no coffee maker in the room, no pool and extremely poor breakfast. You pay half the price just for the brand.
Stayed 2 nights in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems or issues with anything from check in to check out. Very nice stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Greg, Oak Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Wyatt

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We have stayed here twice since July. We love it here and will be back. The property is exceptionally clean, the hotel staff are incredibly kind, and the area is quiet at night. So good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch

Hotel was clean as a pin. Comfortable beds and the exact accommodations we needed. We were within a couple of minutes of everything we wanted to see and do and the price point was excellent for what we got.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Nadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025