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Sofitel Legend The Grand Amsterdam

5.0 star property
Luxury hotel connected to a shopping centre in Amsterdam with 2 restaurants

Photo gallery for Sofitel Legend The Grand Amsterdam

2 restaurants, breakfast, lunch, dinner served; international cuisine
View from room
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
2 restaurants, breakfast, lunch, dinner served; international cuisine

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Spa
The current price is AU$861
includes taxes & fees
4 Aug - 5 Aug

Explore the area

Map
Oudezijds Voorburgwal 197, Amsterdam, North Holland, 1012 EX
  • Anne Frank House
    ‪13 min walk‬
  • Rijksmuseum
    ‪18 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed (View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, City View (Garden or City View)

Classic Room, 1 Queen Bed, City View (Garden or City View)

Classic Room, 1 Queen Bed, City View (Garden or City View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Canal House)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed (Canal House)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

Superior Room, 1 Queen Bed, City View (Garden, courtyard or City view)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Opera)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed (Opera)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Imperial,Butler Service,Living Room)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Bedrooms (Imperial,Butler Service,Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 100 sq m
  • Canal view
  • Sleeps 5
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Royal Suite, 1 King Bed (Butler Service,Living & Dining Area)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Luxury Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Double Bed, Connecting Rooms

Family Room, 1 Double Bed, Connecting Rooms

Family Room, 1 Double Bed, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Garden, Courtyard or City View)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Room, 2 Single Beds, City View (Garden, Courtyard or City View)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About the area

Amsterdam

Sofitel Legend The Grand Amsterdam puts you in the heart of Amsterdam, connected to a shopping centre and within a 20-minute stroll of Royal Palace and New Church. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Sofitel Spa can include massages and body scrubs along with access to the sauna. The fine-dining restaurant, Bridges, serves international cuisine and is open for lunch and dinner. The Flying Dutchman is the hotel's own bar. Enjoy the indoor swimming pool, gym, Turkish bath/hammam and sauna. 15069 square feet (1400 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Amsterdam City Centre hotel include Kalverstraat and Theater Tuschinski.

What's nearby

  • Dam Square - 4 min walk - 0.4 km
  • Royal Palace - 6 min walk - 0.5 km
  • Anne Frank House - 13 min walk - 1.1 km
  • Rijksmuseum - 18 min walk - 1.5 km
  • Van Gogh Museum - 5 min drive - 2.0 km

Getting around

  • Rokin Station - 5 min walk
  • Dam Stop - 5 min walk
  • Schiphol Airport (AMS) - 33 min drive

Restaurants

  • ‪Oriental City - ‬1 min walk
  • ‪Coffeecompany - ‬2 min walk
  • ‪Greenhouse - ‬1 min walk
  • ‪Wok to Walk - ‬2 min walk
  • ‪Saint Morris - ‬1 min walk

About this property

Sofitel Legend The Grand Amsterdam

Luxury hotel connected to a shopping centre in Amsterdam with 2 restaurants
Sofitel Legend The Grand Amsterdam offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 15069 square feet (1400 square metres) and includes a conference centre. A fitness centre, spa services, and a library are also featured at the luxury Sofitel Legend The Grand Amsterdam. Parking is available for a fee.

This 5-star Amsterdam hotel is smoke free.

  • 178 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15069 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 1578
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
Sofitel Legend The Grand Amsterdam offers 178 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Sofitel Spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Dutch, English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 100 per night)
  • Secured, covered valet parking on site (EUR 100 per night)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Couples/private dining

Restaurants on site

  • Bridges
  • Library 'Or'
  • Oriole
  • The Flying Dutchman

Things to do

  • Bicycle rentals
  • Boat tours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (15,069 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (104 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1578
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 90.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 49 per person
  • Covered self-parking fee: EUR 100 per night
  • Valet parking fee: EUR 100 per night
  • Pet fee: EUR 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 5 stars.

Property is also known as

Amsterdam Grand Sofitel
Sofitel Amsterdam Grand
Sofitel Legend
Sofitel Legend Grand Amsterdam
Sofitel Legend Hotel
Sofitel Legend Hotel Amsterdam Grand
Accor The Grand Amsterdam
Amsterdam Sofitel
Sofitel Amsterdam
Sofitel The Grand Amsterdam Hotel Amsterdam
Sofitel Legend Grand Amsterdam Hotel
Sofitel Legend Grand Hotel
Sofitel Legend Grand
Sofitel Legend The Amsterdam
Sofitel Legend The Grand Amsterdam Hotel
Sofitel Legend The Grand Amsterdam Amsterdam
Sofitel Legend The Grand Amsterdam Hotel Amsterdam

Frequently asked questions

What is the cancellation policy at Sofitel Legend The Grand Amsterdam?

Sofitel Legend The Grand Amsterdam offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Legend The Grand Amsterdam?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Sofitel Legend The Grand Amsterdam on 4 Aug 2025 start from AU$772.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Legend The Grand Amsterdam?

Yep, Sofitel Legend The Grand Amsterdam has a secured covered self car park for EUR 100 per night.

Are there any beaches close to Sofitel Legend The Grand Amsterdam?

The closest beach to Sofitel Legend The Grand Amsterdam is Blijburg Beach (8.6 km).

Is there a spa on site at Sofitel Legend The Grand Amsterdam?

Yep, Sofitel Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Sofitel Legend The Grand Amsterdam have a pool?

Sofitel Legend The Grand Amsterdam has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

What luxury perks are available at Sofitel Legend The Grand Amsterdam?

Sofitel Legend The Grand Amsterdam features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Sofitel Legend The Grand Amsterdam a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sofitel Legend The Grand Amsterdam.

Is Sofitel Legend The Grand Amsterdam family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Sofitel Legend The Grand Amsterdam is a hit with families.

Does Sofitel Legend The Grand Amsterdam serve breakfast?

Yeah, continental brekkie is offered on weekdays between 6:30 AM and 10:30 AM and weekends between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at Sofitel Legend The Grand Amsterdam?

No, Sofitel Legend The Grand Amsterdam does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Legend The Grand Amsterdam?

Yep, you can grab a meal at Sofitel Legend The Grand Amsterdam's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Sofitel Legend The Grand Amsterdam?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Legend The Grand Amsterdam?

Dogs are welcome at Sofitel Legend The Grand Amsterdam, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Sofitel Legend The Grand Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1006 reviews
Rating 8 - Good. 132 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sabri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was probably one of the best
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow
Stayed 4 nights in Apr 2025

10/10 Excellent

Ratna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we stayed 6nights. There was hiccup, but the hotel handled the situation courteously and professionally. Highly recommended. Special mention to Valentin and the concierge services! They are the best!
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda Venessa, Valley Cottage

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located and great for sight seeing and getting a good look at Amsterdam. The staff were helpful, professional and so nice. The rooms and amenities were excellent. Overall, a beautiful hotel and we loved staying there.
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtyard entrance makes this quite different and attractive. The Grand is actually "grand" and the staff are outstanding.

10/10 Excellent

Mario, Las Vegas

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ankur

Stayed 1 night in Apr 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at every level was polite, friendly, knowledgeable and attentive. They took the time to answer any questions and correct everything to your satisfaction. The hotel was pristine and so so very beautiful.
Stayed 7 nights in Apr 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Está todo muy bien Solo les falta darle mantenimiento a las maderas de las habitaciones
Stayed 3 nights in Apr 2025

10/10 Excellent

Parag

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, extremely well situated. Lovely rooms. Adjoining rooms were so useful. All staff friendly, efficient and welcoming. Any requests were actioned very quickly. All hotel spotlessly clean. Rooms thoroughly cleaned every day. Leisure facilities good, lovely pool. Small gym but rarely busy.
Stayed 4 nights in Apr 2025

10/10 Excellent

Noah

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hospitality

Stay was amazing. Responding to Hotels.com survey after check in I commented that my room was very noisy as it fronted a street along the canal. Within a short time the duty customer service manager ( Mickey) contacted me and offered me an excellent alternative room on a higher floor that also had double glazing so achieving huge noise reduction. This understanding response was typical of the superb customer service in this hotel. As an owner of multiple businesses myself I am almost incredulous at the level of customer focus at this property. Friendly courtesy and attentiveness that didn’t miss a beat from a single member of a huge staff is an achievement to behold. Both restaurants were excellent and some noisy rooms apart ( perhaps unavoidable in bustling central Amsterdam) the physical features of the property are fabulous. Thankyou Sofitel Amsterdam.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect everything. Kudos to staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, outstanding staff and service, perfect location

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 8 nights at The Grand Amsterdam. The service and location are impeccable. The room isn't overly elegant but it's very comfortable and I enjoyed my stay very much. The bed is great and provides a wonderful night's sleep. There is an overhead "rainfall" shower head but the pressure isn't great and the water temp could be hotter. Still, overall I had a very enjoyable and comfortable stay. I was able to get a competitive rate through Expedia and would absolutely return if I were able to again obtain a preferred rate. In fact, I've seen the rate as much as double or more than I was able to get during my trip. For my rate this hotel represented excellent value. At double or more? Not so much. To recap the service and location are top notch. There are more elegant and grander hotels but Sofitel definitely holds its own in the comfort, service and location departments. My compliments and appreciation to the staff for their good work and making my stay a pleasant one.
Stayed 8 nights in Mar 2025

10/10 Excellent

Bridget

Stayed 5 nights in Mar 2025

10/10 Excellent

Charles Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel experiences we’ve had.
Stayed 6 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous and attentive staff in a quiet location in the heart of the city
Stayed 8 nights in Mar 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great, historic property with phenomenal employees at the heart of everything in town.
Stayed 8 nights in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and design. All services are in very high standards. Near to many restaurants, cafes and cool walks.
Stayed 1 night in Mar 2025

8/10 Good

Lissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the walls and windows were extremely thin. Could very clearly hear people in rooms next to you and on the streets. If you’re looking to party and sleep isn’t a priority this is a great spot.
Stayed 5 nights in Feb 2025